Manager - Service Operations -CX - Mumbai

3 - 8 years

10 - 20 Lacs

Posted:2 days ago| Platform: Naukri logo

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Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

Manager Customer Service Operations

What will you do?

  • Solve structural problems at a Central level to improve service quality
  • Own analytical projects to solve for different types of problems
  • Raise the bar for service delivery and set centralized processes for the service org
  • Collaborate with cross-functional internal stakeholders in marketing, product and sales to execute critical central level projects
  • Get your hands dirty in understanding how the business works, experience the last level of customer brand interaction wrt service and understand what will improve the benchmark on brand service

Location

Exp -

Industry - Internet/Ecommerce/Startups/Fintech payments

interested candidates,kindly send your cv on ripal.mehta@atomberg.com

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Atomberg Technologies logo
Atomberg Technologies

Consumer Electronics

Navi Mumbai

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