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Omega Healthcare
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Manager - Service Line

Manager - Service Line

Omega Healthcare

2 - 7 years

2 - 6 Lacs

Bengaluru

Posted:1 month ago| Platform:

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Skills Required

project management customer relationship networking relationship management it systems network administration system administration it management incident management it project management it infrastructure management it infrastructure itil

Work Mode

Work from Office

Job Type

Full Time

Job Description

Looking for a skilled professional to join our team as a Manager - Service Line in the CRM/IT Enabled Services/BPO industry. The ideal candidate will have 2-7 years of experience.
Roles and Responsibility

Manage and oversee service line operations to ensure high-quality services.

Develop and implement strategies to enhance customer satisfaction and loyalty.

Collaborate with cross-functional teams to achieve business objectives.

Analyze market trends and competitor activity to identify growth opportunities.

Provide exceptional leadership and guidance to team members.

Foster a culture of continuous improvement and innovation.

Job

Proven experience in managing service lines, preferably in the CRM/IT Enabled Services/BPO industry.

Strong understanding of customer relationship management principles and practices.

Excellent communication and interpersonal skills.

Ability to work in a fast-paced environment and adapt to changing priorities.

Strong analytical and problem-solving skills.

Experience with IT systems and technologies is desirable.

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