About the role
As the search optimisation manager for Tesco online you will be at the heart of strategically improving the customer internal search journey for the largest UK based online grocer. You will be responsible for the day to day running, maintenance and improvements of Search, working closely with the key business channels to prioritise optimisation against business KPIs. You will build analytic dashboards to find and track optimisation opportunities, run weekly KPI dashboards. You will work with our technology teams on continually improvements of our current tools as well as being a key part of building the strategic plans for the future of search and browse. Working in an agile working environment.
You will be responsible for
- Understands business needs with a strong focus on Why, What and How - Working with the 3 core business areas within Tesco online to prioritise search optimisation opportunities. - Identifying and focusing on improving trending and key search terms.-Building and ownership of internal search thesaurus tool.- Building and using adobe analytics dashboards to track and report on weekly KPIs- Collaborating with search product team to improve search ranking algorithms, based on customer data.- Working with the product teams to improve the search optimisation tools required for the future of search optimisation.- Building close and effective relationships with key teams across multiple disciplines- Spotting and implementing process and technological improvements within the work stream, including the writing, and presenting of business cases.-Develop and lead a high performing team, giving them the opportunities to be their best.- Working in an agile way of working and continue to improve operational efficiency.- Develop and lead a high performing team, creating an environment for success by setting direction and coaching them to succeed through inspiring conversations every day. - Initiates and designs continuous improvements initiatives to drive performance within their teams - Diagnose and recommends solutions to operational challenges, using specialist knowledge & operational expertise
You will need
Previous e-commerce experience working in search.Relationship management across cross functional teamsCollaboration with multiple stakeholders Identifying and driving forward opportunitiesFlexibility and ability to place and organise.Search optimisationStakeholder management Influencing E-commerce passionCommercial acumenPassion to improve customer experience Digital analytics (Adobe analytics preferable)Desire for continuous improvement
Whats in it for you?
At Tesco, we are committed to providing the best for you.
As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day. Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits. Total Rewards offered at Tesco is determined by four principles - simple, fair, competitive, and sustainable. Salary -
Your fixed pay is the guaranteed pay as per your contract of employment.
Performance Bonus -
Opportunity to earn additional compensation bonus based on performance, paid annually
Leave & Time-off -
Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company’s policy.
Making Retirement Tension-FreeSalary -
In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF.
Health is Wealth -
Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws.
Mental Wellbeing -
We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents.
Financial Wellbeing -
Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request.
Save As You Earn (SAYE) -
Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan.
Physical Wellbeing -
Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle.
About Us
Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers. Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues. Tesco Business Solutions:
Established in 2017, Tesco Business Solutions (TBS) has evolved from a single entity traditional shared services in Bengaluru, India (from 2004) to a global, purpose-driven solutions-focused organisation. TBS is committed to driving scale at speed and delivering value to the Tesco Group through the power of decision science. With over 4,400 highly skilled colleagues globally, TBS supports markets and business units across four locations in the UK, India, Hungary, and the Republic of Ireland. The organisation underpins everything that the Tesco Group does, bringing innovation, a solutions mindset, and agility to its operations and support functions, building winning partnerships across the business. TBS's focus is on adding value and creating impactful outcomes that shape the future of the business. TBS creates a sustainable competitive advantage for the Tesco Group by becoming the partner of choice for talent, transformation, and value creation.
