Manager -Operations

0 - 4 years

3 - 5 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Responsibilities:

  • Coordination with Operation Department: Coordination with operation department for

Operation efficiency to Oversee smooth processing of returns, rentals, and vehicle movement. Ensure adherence to safety protocols, legal requirements, and company policies.

  • Vehicle Availability and Fleet Management: Ensure vehicles are available on time with drivers. Ensure vehicles are returned, inspected, cleaned, and ready for the next order.

  • Customer Service: Handle late-night reservations, customer inquiries, and any service issues to maintain satisfaction.

  • Coordination: Coordination with internal team and Oversee financial transactions, ensure accuracy in rental agreements, and report on revenue.

  • Problem Resolution: Address emergencies or customer complaints quickly

Preferred candidate profile

- Bachelor's degree in Business Administration, Operations Management, or a related field (Master's degree preferred).

- Proven experience in operations management or a similar role, preferably in a relevant industry.

- Strong leadership skills with the ability to inspire and motivate teams to achieve goals.

- Excellent analytical and problem-solving abilities.

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