CRM / Credit Control Executive

1 - 4 years

2 - 3 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Role & responsibilities

1. Client Relationship Management (CRM):

2. Billing Coordination:

3. Credit Control & Collections:

4. Client Issue Resolution:

5. Reporting:

Required Skills

  • Strong communication and customer handling skills.
  • Basic knowledge of GST, invoicing, and credit control.
  • Good command over MS Excel, email drafting, and CRM tools.
  • Ability to coordinate with multiple internal teams (Operations, Billing, Accounts).
  • Detail-oriented with strong documentation and follow-up abilities.
  • Ability to handle pressure and multitask effectively.

Qualifications

  • Bachelors degree in Commerce, Business Administration, Finance, or related field.
  • 1–4 years of experience in CRM, Billing, or Credit Control (preferably in Car Rental / Logistics / Hospitality / Travel industry).
  • Knowledge of duty slips, billing processes, and car rental operations is an added advantage.

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