Role & responsibilities The Senior Executive Employee Transportation Services is responsible for managing and coordinating all employee transport operations, ensuring safe, timely, and cost-effective commuting. The role involves vendor management, shift planning, compliance, cost optimization, and addressing daily operational challenges. Key Responsibilities: Oversee daily transportation operations for employee commutes (pick-up & drop) Route planning and scheduling across multiple shifts Coordinate with transport vendors and drivers Ensure safety compliance and adherence to company policies Monitor vehicle utilization, fuel usage, and optimize costs Handle transport-related employee grievances and feedback Maintain MIS reports and analyze KPIs Conduct periodic audits of vehicles and service providers Ensure emergency protocols and GPS tracking are in place Required Skills and Qualifications: Bachelors degree (preferably in Logistics, Operations, or related field) 2-5 years of experience in corporate transportation or fleet management Strong analytical and organizational skills Proficiency in MS Excel and transport management software Excellent communication and vendor management skills Willing to work in shifts or extended hours if required Preferred: Experience in IT/BPO/Manufacturing industries with large employee bases Knowledge of compliance norms like RTO regulations and safety standards Local Geographical knowledge of routes.
Job Responsibilities: Coordination with Operation Department: Coordination with operation department for Operation efficiency to Oversee smooth processing of returns, rentals, and vehicle movement. Ensure adherence to safety protocols, legal requirements, and company policies. Vehicle Availability and Fleet Management: Ensure vehicles are available on time with drivers. Ensure vehicles are returned, inspected, cleaned, and ready for the next order. Customer Service: Handle late-night reservations, customer inquiries, and any service issues to maintain satisfaction. Coordination: Coordination with internal team and Oversee financial transactions, ensure accuracy in rental agreements, and report on revenue. Problem Resolution: Address emergencies or customer complaints quickly Preferred candidate profile - Bachelor's degree in Business Administration, Operations Management, or a related field (Master's degree preferred). - Proven experience in operations management or a similar role, preferably in a relevant industry. - Strong leadership skills with the ability to inspire and motivate teams to achieve goals. - Excellent analytical and problem-solving abilities.
Role & responsibilities Lead Generation & Client Acquisition- Identify and research potential clients through market intelligence, networking, referrals, and online platforms. Develop and implement strategies to generate qualified leads. Approach and pitch company services to prospective clients. Maintain a healthy pipeline of opportunities to ensure consistent business growth. Client Relationship Management Coordination with Operations & Customer Service Sales Process and Deal Closure Preferred candidate profile Bachelor's degree in Business Administration, Marketing, or a related field Proven experience in sales or a related field Excellent interpersonal and communication skills Strong negotiation and closing skills Ability to work independently and collaboratively Goal-oriented and self-motivated (Preferred Candidates should be from the Travel/Car Rental Industry.)
Role & responsibilities 1. Client Relationship Management (CRM): Handle client queries promptly and maintain high client satisfaction levels. 2. Billing Coordination: Ensure 100% accurate invoice generation and dispatch within the billing cycle. Ensure smooth flow of DS, invoices, and client communication with Operations, Billing, and Accounts. 3. Credit Control & Collections: Achieve monthly collection targets and maintain ageing within allowed credit terms. Reduce overdue outstanding by following up regularly and resolving disputes quickly. 4. Client Issue Resolution: Close billing/duty slip disputes within defined TAT (Turnaround Time). 5. Reporting: Submit weekly and monthly reports (ageing, collections, DS status) on time. Required Skills Strong communication and customer handling skills. Basic knowledge of GST, invoicing, and credit control. Good command over MS Excel, email drafting, and CRM tools. Ability to coordinate with multiple internal teams (Operations, Billing, Accounts). Detail-oriented with strong documentation and follow-up abilities. Ability to handle pressure and multitask effectively. Qualifications Bachelors degree in Commerce, Business Administration, Finance, or related field. 1–4 years of experience in CRM, Billing, or Credit Control (preferably in Car Rental / Logistics / Hospitality / Travel industry). Knowledge of duty slips, billing processes, and car rental operations is an added advantage.