Role & responsibilities The Senior Executive Employee Transportation Services is responsible for managing and coordinating all employee transport operations, ensuring safe, timely, and cost-effective commuting. The role involves vendor management, shift planning, compliance, cost optimization, and addressing daily operational challenges. Key Responsibilities: Oversee daily transportation operations for employee commutes (pick-up & drop) Route planning and scheduling across multiple shifts Coordinate with transport vendors and drivers Ensure safety compliance and adherence to company policies Monitor vehicle utilization, fuel usage, and optimize costs Handle transport-related employee grievances and feedback Maintain MIS reports and analyze KPIs Conduct periodic audits of vehicles and service providers Ensure emergency protocols and GPS tracking are in place Required Skills and Qualifications: Bachelors degree (preferably in Logistics, Operations, or related field) 2-5 years of experience in corporate transportation or fleet management Strong analytical and organizational skills Proficiency in MS Excel and transport management software Excellent communication and vendor management skills Willing to work in shifts or extended hours if required Preferred: Experience in IT/BPO/Manufacturing industries with large employee bases Knowledge of compliance norms like RTO regulations and safety standards Local Geographical knowledge of routes.
Job Responsibilities: Coordination with Operation Department: Coordination with operation department for Operation efficiency to Oversee smooth processing of returns, rentals, and vehicle movement. Ensure adherence to safety protocols, legal requirements, and company policies. Vehicle Availability and Fleet Management: Ensure vehicles are available on time with drivers. Ensure vehicles are returned, inspected, cleaned, and ready for the next order. Customer Service: Handle late-night reservations, customer inquiries, and any service issues to maintain satisfaction. Coordination: Coordination with internal team and Oversee financial transactions, ensure accuracy in rental agreements, and report on revenue. Problem Resolution: Address emergencies or customer complaints quickly Preferred candidate profile - Bachelor's degree in Business Administration, Operations Management, or a related field (Master's degree preferred). - Proven experience in operations management or a similar role, preferably in a relevant industry. - Strong leadership skills with the ability to inspire and motivate teams to achieve goals. - Excellent analytical and problem-solving abilities.