Manager Operations & HR

As a Manager Operations & HR at one of the leading CBSE-affiliated educational institutions in the country with multiple schools across Punjab, your role will involve modernizing operational systems across schools and enhancing institutional efficiency. You will be responsible for a blend of operational execution, systems thinking, and people management to drive process improvements and ensure effective performance of school teams. **Key Responsibilities:** - Lead execution and adherence on ERP systems across key modules such as Admissions, Academics, Fee Management, Transport, HR, and Communication. - Identify process gaps and ensure smooth system adoption across departments and schools. - Drive cross-functional implementation of new initiatives like ERP rollouts, policy digitization, and workflow automation. - Oversee website development projects, social media updates, IT collaterals, and e-learning tools alignment with institutional standards. - Standardize operational practices in collaboration with school heads and monitor adherence to timelines and SOPs. - Manage HR processes including recruitment, documentation, compliance, and leave/attendance systems for the head office & schools. - Institutionalize performance management systems and analyze attrition trends to lead retention or engagement initiatives. - Partner with the Academic Coordinator to align HR practices with teacher development and evaluation systems. **Qualification Required:** - Masters degree in any discipline, preferably with a specialization in Management, HR, or Operations. - 8-12 years of experience in education or other process-driven sectors with proven HR management skills. - Strong understanding of institutional operations, ERP/school management systems, and process implementation. - Excellent communication, documentation, and cross-functional coordination abilities. **Additional Details:** You will work in a stable, professional environment with the legacy of the DPS brand, closely interact with top leadership, and contribute to institutional excellence. The workplace culture values efficiency, ownership, and work-life balance, offering exposure to multi-school operations with structured systems and clarity of processes. If you are interested in the role, please mention your expected salary range and availability to join. This is a full-time, permanent position that requires in-person work in Noida. Benefits include Paid time off and Provident Fund.,