Manager Operations (FTL & Union/Association Relationship)

Key Responsibilities 1. FTL Operations Management - Lead end-to-end FTL operationsplanning, scheduling, dispatch, and performance tracking. - Ensure service-level adherence, route optimization, and cost efficiencies. - Implement KPIs (utilization, on-time delivery, revenue per trip, etc.). 2. Union & Association Engagement - Develop and nurture strong relationships with Union leaders and Association members. - Sign agreements, negotiate terms, and build trust within the trucking community. - Coordinate engagement events and dispute-resolution initiatives. 3. Fleet Acquisition & Onboarding - Source and onboard Union/Association-affiliated trucks onto TrucksUp. - Manage onboarding logisticsdocuments, compliance, and tech setup. - Maintain healthy pipelines and activation of new units on platform. 4. Carrier Network Development - Identify, recruit, and maintain a robust trucker network to support demand. - Negotiate trip pricing, incentives, and loyalty contracts. - Monitor vendor performance and enforce corrective actions. 5. Cross-Functional Collaboration - Work closely with tech, customer support, and finance to align processes. - Monitor SLA/contract compliance and implement process improvements. - Provide timely reports and insights to senior leadership. 6. Continuous Improvement - Analyze operational trends and propose process optimizations. - Manage budgets, cost controls, and forecast capacity needs. Required Qualifications & Skills Experience : - 5 to 8years in FTL logistics/transportation operations management. - Demonstrated experience managing Union or Association-based fleets and negotiations. - Proven ability to onboard and scale a carrier network. - Strong negotiation, stakeholder management, and interpersonal skills. - Strategic analytical mindset - Familiarity with commercial vehicle compliance, safety, and labor/union norms in India. Nice-to-Haves - Bachelors degree in Logistics, Supply Chain, or Business. - Prior experience with a tech-driven transport aggregator. - Familiarity with route optimization tools. - Experience resolving union/association issues.