Manager - Operations

Hiring for Operations Manager to oversee the daily operations of the warehouse and logistics functions and ensure efficient and effective management of inventory, procurement, replenishment and distribution.

Operational Excellence:

• Collaborate with the management team to develop and implement strategies to improve warehouse operations, including inventory management, purchase and distribution.
• Continuously monitor and evaluate the efficiency of warehouse processes, identifying areas for improvement and implementing necessary changes.
• Ensure that all operational activities are carried out in compliance with company policies, safety regulations, and industry best practices.

Logistics & Warehouse Management:

• Plan, organize, and coordinate transportation activities to ensure timely delivery of goods to customers.
• Negotiate contracts with carriers and freight forwarders to optimize costs while maintaining service quality.
• Monitor transportation routes and schedules to identify opportunities for optimization and efficiency improvement.
• Track and analyze key performance indicators (KPIs) to evaluate the effectiveness of logistics operations and implement corrective actions as needed.
• Supervise warehouse staff and provide leadership to ensure smooth day-to-day operations
• Oversee inventory management processes, including receiving, storage, and order fulfillment.
• Implement best practices for warehouse layout, organization, and space utilization to maximize efficiency.
• Develop and maintain standard operating procedures (SOPs) for warehouse operations to ensure consistency and compliance with regulatory requirements.

Inventory Control:

• Conduct regular inventory reviws to maintain accurate stock levels and prevent stockouts or overstock situations.
• Implement inventory tracking systems and technologies to improve accuracy and efficiency.
• Work closely with procurement and sales teams to forecast demand and ensure adequate inventory levels to meet customer needs.

Purchase Management:

• Manage the procurement process from purchase order to delivery, ensuring on-time delivery of goods.
• Monitor supplier performance and address any issues or concerns that may arise in terms of Quality/on time delivery, payment etc.
• Monitor the effectiveness of procurement process and implement corrective actions as needed.
• Develop and maintain relationships with suppliers to negotiate favorable terms, resolve issues, and ensure timely delivery of products.
• Ensure all import and export activities follow customs regulations to facilitate smooth customs clearance.
• Oversee the coordination of international shipments, including freight forwarding, to ensure timely and cost-effective transportation of goods across borders.
• Monitor and manage risks associated with international trade, such as delays, duties, and tariffs, to minimize supply chain disruptions and maintain operational efficiency.

Safety, Environment and Compliance:

• Ensure compliance with health and safety regulations and maintain a safe working environment for warehouse staff.
• Implement safety activities and procedures to prevent accidents and injuries & EMS 14001
• Stay informed about relevant laws, regulations, and industry standards related to logistics and warehouse operations and ensure compliance.

Team Leadership and Development:

• Recruit, train, and mentor warehouse staff to build a high-performing team.
• Set performance goals and provide regular feedback and performance evaluations.
• Foster a culture of continuous improvement and innovation within the logistics and warehouse department.

Preferred candidate profile

• Any Bachelor's degree, Supply Chain Management, Business Administration, or a related field
• Proven experience 5-6 years experience in logistics, procurement and warehouse management, preferably from industrial background
• Strong understanding of logistics and supply chain concepts, including transportation, inventory management, and warehousing.
• Knowledge in Customs duty & customs clearance documents.
• Knowledge in EPR, CBC, Advance license, DGFT.
• Excellent leadership and communication skills, with the ability to motivate and inspire team members.
• Proficiency in logistics software and systems, such as ERP systems, WMS, and TMS.
• Knowledge of safety regulations and best practices in warehouse operations EMS , QMS, OHS
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions.
• Proven ability to manage multiple priorities and deliver results in a fast-paced environment.