Identify potential clients through market research and field visits to shops, residential projects, builders, and developers. Fix appointments and schedule meetings with clients to pitch company services and solutions. Conduct regular site visits to residential communities, commercial spaces, and construction sites to generate leads. Build and maintain strong relationships with channel partners, dealers, architects, and project managers. Promote company offerings and tailor solutions to meet the specific needs of clients. Follow up on leads and inquiries generated through field activity and convert them into successful business deals. Gather and report customer feedback and market intelligence to the internal team for strategic planning. Maintain accurate records of visits, prospects, and client interactions using CRM or reporting tools. Meet monthly targets for new client acquisition and business growth through proactive field engagement. Represent the brand professionally during all customer interactions and ensure customer satisfaction. Job Types: Full-time, Fresher Pay: ₹12,000.00 - ₹25,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Language: English (Preferred) Willingness to travel: 75% (Preferred) Work Location: In person
Identify potential clients through market research and field visits to shops, residential projects, builders, and developers. Fix appointments and schedule meetings with clients to pitch company services and solutions. Conduct regular site visits to residential communities, commercial spaces, and construction sites to generate leads. Build and maintain strong relationships with channel partners, dealers, architects, and project managers. Promote company offerings and tailor solutions to meet the specific needs of clients. Follow up on leads and inquiries generated through field activity and convert them into successful business deals. Gather and report customer feedback and market intelligence to the internal team for strategic planning. Maintain accurate records of visits, prospects, and client interactions using CRM or reporting tools. Meet monthly targets for new client acquisition and business growth through proactive field engagement. Represent the brand professionally during all customer interactions and ensure customer satisfaction. Job Types: Full-time, Fresher Pay: ₹12,000.00 - ₹25,000.00 per month Schedule: Day shift Supplemental Pay: Performance bonus Language: English (Preferred) Willingness to travel: 75% (Preferred) Work Location: In person
Manage and schedule daily field service jobs (AC, Fridge, Washing Machine, etc.). Monitor technician routes, job allocation, and timely completion. Ensure SLA adherence for installation, repair, and maintenance tasks. Handle escalations and provide quick resolutions. Supervise field technicians & support staff. Conduct daily morning briefings & weekly performance review meetings. Ensure technicians follow company processes, dress code & customer etiquette. Ensure customers receive a professional and satisfactory service experience. Manage customer complaints, refunds, and warranty requests. Collect feedback and improve service delivery processes. Bachelor’s degree in engineering, business, or related field (preferred). 3+ years experience in field service operations (home appliances/electronics). Strong leadership, team handling, and conflict management skills. Good knowledge of technical service processes & escalation handling. Proficiency in CRM tools, service software, and MS Excel. Excellent communication and customer handling skills. Ability to work under pressure and manage high-volume operations. Job Type: Full-time Pay: ₹25,500.00 - ₹30,000.00 per month Work Location: In person