Manager Marketing

Job Requirements

Engineering/bachelor s degree in Polymer / Plastic / Petrochemical Technology or related discipline

An MBA or advance degree is prerequisite

Skills & Knowledge

Knowledge of the Company product line, product applications

Knowledge of Customer Complaint Handling

Knowledge of Competitors, their products and their strategies

Knowledge of Market, Territory

Knowledge of Budgeting

Good technical knowledge to understand technical issues and product range with respect to customer requirement and ability to provide them with an apt solution

Knowledge of CRM , MS Office

Identification of Customer Needs and Challenges

Appropriate and related field experience in Sales Management, Marketing of Masterbatches, Fillers and Additives of at least 10 years in domestic market

Competencies

Good Presentation Skills

Good Communication Skills

Interpersonal Skills

Relationship Building & Networking

Flexibility/Adaptability

Drive for Results

Language requirements

Excellent communication skills, specifically in spoken and written English is must

Knowledge of Local Language(s) preferable

Roles and Responsibility

Visiting Customers on periodic basis

Sending sales report

Follow up on sales target

Tracking and achieving sales targets

Number of Customer Visits

Number of sales report sent timely

Sales Target achieved

Managing an extensive dealer network for optimum utilization of resources to achieve complete penetration in the assigned geographies.

Number of new dealers

Dealer satisfaction score

Customer Relationship & Retention

Maintaining customer relations especially with high value customers.

Customer rapport building

Adding new customers

Building key customer relationships,

Present new products and services and enhance existing relationships.

Work with technical staff and other internal colleagues to meet customer needs by proposing new range of products or offering customized solutions.

Arrange and participate in internal and external client debriefs.

Number of satisfied customers

Number of New customers added

No. of customers lost

Technical Support coordination

Ensuring effective coordination between the in-house technical team and the customers for complaint resolution and new product testing

Number of customer complaints resolved

New Business Development

Prospect for potential new clients and turn this into increased business.

Meet potential clients by growing, maintaining, and leveraging your network.

Identify potential clients, and the decision makers within the client organization.

Research and build relationships with new clients.

Set up meetings between client decision makers & company s leaders/Principals.

Work with technical team to develop proposals/products that speaks to the client s needs, concerns, and objectives.

Handle complaints/objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately.

No. of new prospects converted into customers

Key Skills :