Manager - Learning Technology

Role Overview: You will be responsible for providing necessary support and leadership to the Global Learning and Talent Technology teams on administration, maintenance, and support of related systems. Your core goal will be to create an organization to meet the needs of the Global Learning and Talent Technology team. Additionally, you will lead a team that provides administrative, coordination, and other tasks as required. You will interact with various teams within Global Learning, front line team, business clients, other HR groups, and training professionals in other divisions. Your main focus will be on leading the work for qualification systems for AO training systems administration, setting up Learning Management System (LMS), India Knowledge Center (IKC) facilitation and training, and other related systems. Key Responsibilities: - Enable deployment of new systems and qualifications by analyzing established criteria to identify gaps in employees" training and experience - Work in conjunction with internal subject matter experts and/or vendors to provide technology standards - Manage the IKC training needs coordinating with the Global learning strategy team, Cornerstone learning team (Takeoff Learning), and others (occasional facilitation for key learning initiatives) - Manage and coordinate team workload - Learn system functions, connections, dependencies, and methodologies to solve problems during deployments and irregularities, ideate improvements, growth, and new features, advocate for the best-possible user experience, and educate stakeholders on system use, limits, and functionality Qualification Required: - Bachelor's degree - 7+ years in learning administration - People Management experience - Experience working or managing multiple systems - Exposure to Learning Management Systems, training program management, and other technologies - Experience managing teams - Proficient using Microsoft Office - Strong presentation skills - Strong planning and organizational skills - Ability to problem solve and provide solutions at first point of contact - Strong Excel skills - Customer focus with a commitment to serve and delight customers - Team player able to drive results in a performance-based environment - Mutual respect and collaboration in working relationships - Analytical thinking - Problem-solving skills - Work well within a team - Project/Process management skills - Must be legally authorized to work in India for any employer without sponsorship - Must be fluent in English (written and spoken) - Successful completion of interview required to meet job qualification - Reliable, punctual attendance is an essential function of the position Additional Details: This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.,