Manager - Learning Technology

At United, we offer more than jobs, we build careers. Our HR team is passionate about growing a workplace where everyone can thrive. We empower our team members to pursue unique career paths, promote a culture where all employees feel empowered to a make a measurable difference in our success, and value the achievements and advancement of our organization. Join our team and chart your own uniquely United career journey!

Job overview and responsibilities
The primary responsibility of this position is to provide the necessary support and leadership to the Global Learning and Talent Technology teams on administration, maintenance, and support of the related systems. The core goal is to create an organization to support the needs of the Global Learning and Talent Technology team. The employee in this position will also lead a team that provides the administrative, coordination, and other tasks as required. The employee in this position interacts with the various teams within Global Learning, front line team, business clients, other HR groups, and training professionals in other divisions. This role is primarily focused on leading the work for qualification systems for AO training systems administration, set up Learning Management System (LMS), India Knowledge Center (IKC) facilitation and training, and other related systems.

• Enables deployment of new systems and qualifications by analyzing established criteria to identify gaps in employees’ training and experience
• Works in conjunction with internal subject matter experts and/or vendors to provide technology standards
• Manages the IKC training needs coordinating with the Global learning strategy team, Cornerstone learning team (Takeoff Learning) and others (occasional facilitation for key learning initiatives)
• Manage and coordinate team workload
• Learns system functions, connections, dependencies and methodologies and:
• Solves problems during deployments and irregularities
• Ideates improvements, growth, and new features
• Advocates for the best-possible user experience
• Educates stakeholders on system use, limits and functionality

This position is offered on local terms and conditions. Expatriate assignments and sponsorship for employment visas, even on a time-limited visa status, will not be awarded. This position is for United Airlines Business Services Pvt. Ltd - a wholly owned subsidiary of United Airlines Inc.