Manager - Information & Resources

Arpana, Madhuban, Karnal, Haryana, India

Website- arpana.org, arpanaservices.org

Type of Organization – Trust

Job Title: Manager – Information & Resources

Location: Karnal, Haryana, India
Experience Required: 2–4 years’
Salary: 30k to 40k
Department: Information & Resources
Reports To: HOD - Information & Resources

About the Role

Arpana is seeking a dynamic and proactive Manager – Information & Resources to join its small but impactful team. This role is ideal for an early-career professional passionate about storytelling, data-driven communication, and development-sector outreach. The Manager will be responsible for bridging internal programs with external audiences through high-quality reporting, engaging content, and strategic digital presence.

Key Responsibilities

1. Content Creation & Communication

· Create newsletters, brochures, donor reports, and field updates in English and Hindi.

· Document case studies, success stories, and program highlights using text, photography, and short videos.

· Design impactful communication materials aligned with Arpana’s ethos and voice.

2. Social Media & Digital Platforms

· Manage Arpana’s social media accounts with regular updates and growth strategies.

· Plan and execute digital campaigns to raise awareness and mobilize support.

· Update and maintain website content and news posts.

3. Reporting & Documentation

· Coordinate with program teams to compile timely and accurate reports.

· Ensure quality control and standardization in internal and external documentation.

· Assist in data collection, standardization, analysis, and visualization for impact reporting.

4. Collaboration & Coordination

· Work closely with the program teams to align donor communications.

· Supervise and motivate junior staff, ensuring task completion.

Required Skills & Attributes

· Excellent written and verbal communication in English; proficiency in Hindi preferred.

· Strong writing, editing, and storytelling skills for diverse formats.

· Familiarity with Canva, MS Office, and social media management tools.

· Basic photo/video editing skills (preferred but not mandatory).

· Proactive attitude, flexibility, and ability to work in a small, hands-on team.

· Excellent organizational ability, patience and diligence

· Sensitivity to development sector values and under privileged community narratives.

Qualifications

· Bachelor’s or Master’s degree in communication, Development Studies, Journalism, English, Social Work, Business management or related fields.

· 2–4 years of experience in a communications, media, or program documentation role.

Job Type: Full-time

Pay: ₹360,000.00 - ₹480,000.00 per year

Benefits:

• Leave encashment

Work Location: In person