Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Home
>
Jobs in chennai
>
Apollo Hospitals
>
Manager - Guest Relations

Manager - Guest Relations

Apollo Hospitals

10 - 15 years

|

10 - 11 Lacs

Posted:1 day ago| Platform:

Apply

Skills Required

service quality monitoring complaint management complaint resolution and feedback handling emotional intelligence operations management escalation management data management feedback management empathy staff training

Work Mode

Work from Office

Job Type

Full Time

Job Description

Roles and Responsibilities

Maintain accurate records of all interactions with guests, including feedback forms filled out by customers.
Analyze data from various sources (e.g., surveys, focus groups) to identify trends and areas for improvement in guest relations.
Develop and implement effective staff training programs to enhance service quality monitoring, complaint management, and operations management.
Manage guest complaints, feedback, and escalations to ensure timely resolution and high levels of customer satisfaction.

More Jobs at Apollo Hospitals

Resident Doctor/ Emergency- MRCEM/ FEM

Bengaluru

Experience: Not specified

INR 6 - 8 Lacs

Ibms Engineer

Navi Mumbai

INR 4 - 6 Lacs

Plumbing and Fire Fighting Engineer

Pune

INR 4 - 6 Lacs

Electrical Supervisor

Pune

INR 4 - 6 Lacs

Hvac Supervisor

Pune

INR 4 - 8 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

cta

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Job Application AI Bot

Apply to 20+ Portals in one click

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Google Play

App Store

coding practice

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Apollo Hospitals

Healthcare

Chennai

RecommendedJobs for You

Manager - Guest Relations

Apollo Hospitals

chennai

Manager - Guest Relations

Malabar Gold & Diamonds

maharashtra

Manager - Guest Relations

nagpur, maharashtra, india

Manager - Guest Relations

Bangalore International Airport Ltd

bangalore urban, karnataka, india

Manager - Guest Relations

delhi

Front Office Manager

Hotel Grand Godwin

delhi

Assistant Manager - Front Office

hyderabad

Assistant Front Office Manager

pune

Front Office Receptionist

Mahaveer Constructions

hyderabad

Front Office Manager

Career Launcher

india