Manager- F&B Operations

The Manager – Food & Beverage Operations plays a critical role in overseeing all aspects of the food and beverage (F&B) service within a hospitality organization

Experience: 5+ years in F&B operations

Location: Bangalore

Education: Bachelor’s /Master’s degree

Roles & Responsibilities of a Manager – Food & Beverage Operations1. Operational Management

• Oversee daily operations of all F&B outlets (restaurants, bars, banquets, room service, etc.)
• Ensure smooth coordination between kitchen, service, and support teams
• Monitor service quality and ensure guest satisfaction
• Implement and enforce health, hygiene, and safety standards (e.g., HACCP)

2. Team Leadership & Staffing

• Recruit, train, schedule, and supervise F&B staff
• Conduct performance reviews and provide ongoing feedback and training
• Promote a positive team culture and resolve conflicts
• Ensure adherence to company policies and service standards

3. Financial Management

• Prepare and manage F&B budgets and forecasts
• Monitor expenses, food & beverage cost controls, and labor costs
• Optimize profit margins without compromising service quality
• Analyze sales and profitability reports; take corrective actions as needed

4. Customer Service & Guest Experience

• Ensure high levels of guest satisfaction across all F&B touch points
• Handle guest feedback, complaints, and special requests professionally
• Personalize service to meet the expectations of VIPs or regular customers
• Collaborate with marketing to enhance the brand’s F&B image

5. Menu Planning & Coordination

• Work with chefs and sommeliers to design creative and cost-effective menus
• Ensure variety, seasonality, and alignment with customer preferences
• Monitor food presentation and portion control
• Support promotions, special events, and theme nights

6. Inventory & Supply Chain Management

• Oversee procurement and inventory control of F&B supplies
• Ensure optimal stock levels and timely ordering of supplies
• Develop and maintain relationships with vendors and suppliers
• Prevent wastage, pilferage, and stock discrepancies

7. Compliance & Licensing

• Ensure compliance with food safety laws, liquor licenses, and labor regulations
• Maintain records and documentation for audits
• Liaise with health inspectors and government authorities as needed

8. Strategic Planning & Development

• Analyze market trends and competitor offerings
• Develop and implement strategies to improve revenue and guest loyalty
• Innovate new concepts to stay ahead of industry trends
• Collaborate with other departments (sales, marketing, events) for integrated planning

Skills Required

• Strong leadership and interpersonal skills
• Financial acumen and budgeting expertise
• Excellent customer service orientation
• Knowledge of food trends, cuisines, and beverages
• Conflict resolution and problem-solving abilities
• Familiarity with F&B management software and POS systems

Job Type: Permanent

Pay: ₹45,000.00 - ₹55,000.00 per month

Benefits:

• Health insurance
• Paid time off
• Provident Fund

Education:

• Bachelor's (Required)

Experience:

• F&B Operations: 5 years (Required)

License/Certification:

• Driving Licence (Required)

Work Location: In person