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Agoda
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Manager, Employee Relations

Manager, Employee Relations

Agoda

7 - 10 years

25 - 30 Lacs

gurugram

Posted:1 day ago| Platform:

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Skills Required

cvs change management interpersonal skills performance management legal compliance strategic partnerships analytical business partnering analytics recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

Elevate Compliance and Policy Expertise:
Act as the go-to specialist on ER Matters, guiding managers in adhering to company policies, local laws, and regulations.

Enhance Manager Effectiveness:
Coach and support managers in addressing employee performance issues and misconduct, leveraging data-driven insights to refine strategies and actions. Critically evaluate systemic issues in manager capability and practices, and escalate them appropriately to business leaders for sustainable resolution.

Streamline Disciplinary and Termination Processes:
Ensure accurate execution and documentation of disciplinary actions and terminations to minimize labor disputes.

Lead Investigations and Employee Relations processes
: Conduct impartial investigations into grievances and serve as a dedicated Employee Relations partner, identifying trends and insights to inform procedural improvements.

Drive Performance and Policy Enhancements through Analytics
: Analyze performance management data and past misconduct cases to develop recommendations for capability building, policy revisions, training enhancements, and more effective management practices.

Optimize Performance Management and Offboarding
: Spearhead improvements in performance management systems and refine offboarding processes, incorporating data from different sources to enhance employee experiences.

What you ll Need to Succeed:

Bachelor s Degree in Human Resources, Law, or a related field is required.

A minimum of 7 to 10 years in Employee Relations or HR Business Partnering roles, with a proven track record of handling complex employee relations issues.

Extensive knowledge of employment laws, regulations and regulatory bodies (related to labor, social security, employment, etc.) in the relevant region, with the ability to interpret and apply them in various scenarios.

Hands-on experience managing and executing restructuring/change management projects

Strong analytical and critical thinking skills

Excellent interpersonal and communication skills to build and maintain relationships with key stakeholders

Ability to cope well with ambiguity and change

High level of discretion, confidentiality, and ethical standards in handling sensitive information and situations.

Sound judgment and the ability to make well-informed decisions, balancing legal compliance with business needs.

Proficiency in using data and analytics to inform decision-making processes and improve employee relations strategies.

Fluency in written and spoken English, with strong communication skills to effectively convey complex information.
Demonstrated leadership qualities and a desire to take on managerial responsibilities in the future

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