Manager, Business & Market Development

Mastercard

7 - 12 years

13 - 17 Lacs

gurugram

Posted:2 weeks ago| Platform:

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Skills Required

salesforce business models due diligence credit risk ap customer onboarding operations kyc team leadership product development leadership legal troubleshooting

Work Mode

Work from Office

Job Type

Full Time

Job Description

Overview

We are looking for a Manager Transfer Solutions to support product Commercialization and go-to-market execution for Mastercards Transfer Solutions (Cross Border Services and Mastercard Send) business.
Mastercard Transfer Solutions is a key component in establishing Mastercard as a global player in Real time Payments and facilitate secure delivery of funds between senders and receivers, typically in near real time. Businesses, merchants, governments, financial institutions, digital players & fintechs can send money to consumers and small businesses, domestically and cross border with this service. Our Transfer solutions leverage a combination of Mastercards card and account-based technologies to enable multiple user flows including person-to-person, business to business, disbursements, remittances and merchant payments.
The individual will contribute to product Commercialization and work hand in hand with the regional, global and market teams to scale our Transfer Solutions capabilities.

Role

The role will be focused on leading the successful roll-out of Transfer solutions business (Cross Border Services and Mastercard Send) in Asia Pacific, to include:
Oversee new clients onboarding process, which includes but not limited to, Compliance Due Diligence/KYC and Contracting matters, and ensuring that all necessary internal approvals are obtained/accounted for (Treasury, Network, Credit Risk, Regulatory, Compliance, Legal, Finance).
Engage internal stakeholders such as Legal, Compliance, Regulatory and Product in making informed decisions to implement other unprecedented business models in AP and operationalize the new flows.
Create dashboards and monthly updates for tracking KPIs
Provide training to the team on compliance procedures, salesforce approvals and best practices.
Ensure process efficiencies across every stage and monitor SLAs for turnaround.
Constantly delving into ways to improve process efficiencies by analysing red tapes and troubleshooting issues to bridge gaps for scalability.
Prospect and contract banks and NBFIs through coordination with product development, internal support teams such as customer delivery, operations and technology, legal, finance and market/geography teams

All About You

This position requires a highly collaborative individual who will need to manage relationships across multiple functional areas, regional executives and leadership as well as key customers and strategic partners across AP.
7+ year working experience with in-depth knowledge and experience in cross border flows
Possess a good understanding on KYC requirements and cross-border background to review client information and documentation thoroughly before approaching relevant internal stakeholders.
Experience in working on contract drafts and engagement with clients
Able to articulate clear thought process to navigate complex discussions with internal stakeholders.
Strong interpersonal skills to influence and build credibility; team oriented, collaborative, diplomatic, and flexible
Cross-functional team leadership experience managing multiple, complex projects concurrently and delivering timely results under tight timelines
Prior experience in customer onboarding is preferred

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