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Metlife
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Manager - Business Excellence

Manager - Business Excellence

Metlife

8 - 10 years

20 - 25 Lacs

noida

Posted:2 days ago| Platform:

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Skills Required

green belt manager business excellence change management business solutions continuous improvement stakeholder management ms office microsoft macros six sigma

Work Mode

Work from Office

Job Type

Full Time

Job Description

Lean Six Sigma Green Belt Certification, applied knowledge of Lean / Six Sigma methodologies, change management along with project execution experience.

Experience of creating FMEA, Process Maps, VSM and relevant Quality tools of GB level.

Expertise in Microsoft Power Platform Tools (Power BI, Power Apps, Power Automate, Power Pages, Co-pilot), VBA Macros, Generative AI, Tableau and RPA Tools.

Excellent knowledge of MS Office, particularly MS Excel & PowerPoint.

Training delivery skills on green belt level six sigma concepts.

Good with analytical skills, estimation, calculating capacity, FTE requirement, predictive accuracy etc.

Functional

Total Experience required: 8-10 years.

Ability to identify gaps and apply root cause analysis and work towards providing a solution to stakeholders.

Should have stakeholder management skills for collaboration, facilitation and influencing stakeholders.

Must possess planning and analytical skills to facilitate and focus on continuous improvement and innovation within the organization.

Must have good communication, interpersonal and project Management skills and be able to interact with senior leadership / business partners / customers, both locally and globally.

Process specific Skills

Prior Knowledge and hands-on experience in Operations and / or enabling functions to detect and resolve gaps.

Ability to create an encouraging and efficiency driven environment.

Work well along with people of different functions, with different needs/requirements effectively.

Soft skills

Excellent listening, verbal, and written communication skills.

Decision making ability.

Result oriented, with strong negotiation and convincing skills.

Ability to find creative and innovative solutions to business problems.

Develop relationships with clients internal / External.

Communicate effectively to identify needs and evaluate alternative business solutions.

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Insurance and Financial Services

New York

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Manager - Business Excellence