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Assistant Manager - Digital Business

Mumbai Metropolitan Region

5 - 8 years

Not disclosed

On-site

Full Time

Location: Mumbai, Maharashtra, India Job ID: 81353 We Elevate... Quality of urban life Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day.As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874. Schindler India is a 100% owned subsidiary of Schindler Group headquartered out of Mumbai and is backed by 5000+ employees who are spread across the length and breadth of the country. Besides business operations, Schindler India has its own Corporate R&D Centre, Elevator and Escalator Factory and Shared Service Centre to support India operations, which is in-fact one of the fastest growing market now globally. Join us as a Assistant Manager - Digital Business Your Main Responsibilities Media sales –Meet revenue targets for Schindler Media Network; grow revenue volume from the existing inventoryEngage with brands to position Schindler’s elevator media network as a premium DOOH media format; create customized media plans, lead negotiations, and present compelling product value propositions.Business Development – New client acquisition and deal closures with first timer brands. Involves extensive market research and on ground meetingsInventory growth- Collaborate with regional sales teams to facilitate the acquisition, installation, and operational rollout of new inventory screens.Data Analysis- Analyse data to design sales strategies for the screen network, acquisition strategies for new screens and GTM plans in coordination with marketing partnersManage and update inventory data sheets and master data files; conduct regular competitor scans to support business intelligence and strategic planning.Client servicing - Address and resolve customer escalations across multiple regions, ensuring high levels of satisfaction and service. Customers include bith Schindler’s elevator users and brands closing campaigns. Coordinate with the finance team to process customer payments, manage invoicing and credit note issuance, and maintain accurate financial documentation.Design, develop, and disseminate creative content and internal marketing presentations to promote SMN and enhance stakeholder engagement.Handle marketing partners in terms of product related queries, campaign execution and escalations if any. Extremely agile role which involving parts of sales, operations and marketing- as per project requirement What You Bring 4-5 years of sales – preferably OOH media/any other media sales , not mandatoryProactive at designing client pitches and formulating strong sales pipelinesCalm and excellent at handling customers – post acquisition customer servicing and escalation handling is a critical part of this roleHands on with Ms-Excel and PowerPoint. Must for data analysis and presentations. Comfortable in handling multiple internal and external stakeholders and external vendors .Agile with responsibilities – can be a part of sales, operations, supply chain or marketing tasks, as and when required. What’s in it for you? Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day.Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career.Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.

Executive - EI Repair Business support

Mumbai Metropolitan Region

2 years

None Not disclosed

On-site

Full Time

Location: Mumbai, Maharashtra, India Job ID: 82406 We Elevate... Quality of urban life Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day.As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874. Schindler India is a 100% owned subsidiary of Schindler Group headquartered out of Mumbai and is backed by 5000+ employees who are spread across the length and breadth of the country. Besides business operations, Schindler India has its own Corporate R&D Centre, Elevator and Escalator Factory and Shared Service Centre to support India operations, which is in-fact one of the fastest growing market now globally. Join us as a Executive - EI Repair Business support Your Main Responsibilities The candidate should be qualified and trained to offer excellent service and support wherever required. The candidate should follow the procedures laid out for the smooth functioning of the business and within the purview of the Schindler Core Values. The candidate should be able to display excellent interpersonal and communication skills as well as a professional appearance. Roles & Responsibilities Taking dump for SAP system of Repair Billing, Open Order in Hand, Open Quotations and various dumps as and when required. Quality check of documentation in DMS for OBRs billed. Analysis of Repair OBRs on HOLD for invoicing due to various reasons and follow-up with branches for clearing the same. Training to field operation employees for generation of quotations and orders. Supporting Service Leaders regarding issues in Repair Simplification Tool. Providing immediate support to all Service Leaders whenever required like OBR not pulled, quotation not opening, tax not reflecting etc. Well versed with Limits of Authority and ensuring Branch Master Database is correctly maintained. Analyse and provide insights for revision of Spare Parts Pricing on regular intervals as per business need. Ensuring compliance to audit points Clearing of aged OBRs upto “D” status > 90 days Ensuring invoicing of OBRs in “E” status > 30 days Rejection of Open Quotations > 6 months Incentive calculation – Obtaining data from Finance for outstanding status, calculating incentive as per the incentive policy, getting approvals wherever applicable, maintain correct database of past and current payouts and maintain record of incentive not paid due to non-eligibility. Maintain proper records and database on various parameters related to Repair Business. Generation of daily Material Consumption Report Savings from usage of Repaired Materials Assist in preparation of reports, PowerPoint presentations and Power Bi data management and reports. Assist is various other activities LCM [Life Cycle Management] Raising of ITSM ticket for issues not resolvable at HO level. Any other tasks assigned as per the business needs. What You Bring Minimum Graduate and 2 years of experience. Hands on experience of SAP, Excel, Power Point and Power Bi Excellent analytical, interpersonal and oral communication skills. Ability to work in a team. Fluency in English. What’s in it for you? Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day. Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career. Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.

Assistant Manager - Digital Business

Mumbai Metropolitan Region

4 years

None Not disclosed

On-site

Full Time

Location: Mumbai, Maharashtra, India Job ID: 81353 We Elevate... Quality of urban life Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day.As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874. Schindler India is a 100% owned subsidiary of Schindler Group headquartered out of Mumbai and is backed by 5000+ employees who are spread across the length and breadth of the country. Besides business operations, Schindler India has its own Corporate R&D Centre, Elevator and Escalator Factory and Shared Service Centre to support India operations, which is in-fact one of the fastest growing market now globally. Join us as a Assistant Manager - Digital Business Your Main Responsibilities Media sales –Meet revenue targets for Schindler Media Network; grow revenue volume from the existing inventory Engage with brands to position Schindler’s elevator media network as a premium DOOH media format; create customized media plans, lead negotiations, and present compelling product value propositions. Business Development – New client acquisition and deal closures with first timer brands. Involves extensive market research and on ground meetings Inventory growth- Collaborate with regional sales teams to facilitate the acquisition, installation, and operational rollout of new inventory screens. Data Analysis- Analyse data to design sales strategies for the screen network, acquisition strategies for new screens and GTM plans in coordination with marketing partners Manage and update inventory data sheets and master data files; conduct regular competitor scans to support business intelligence and strategic planning. Client servicing - Address and resolve customer escalations across multiple regions, ensuring high levels of satisfaction and service. Customers include bith Schindler’s elevator users and brands closing campaigns. Coordinate with the finance team to process customer payments, manage invoicing and credit note issuance, and maintain accurate financial documentation. Design, develop, and disseminate creative content and internal marketing presentations to promote SMN and enhance stakeholder engagement. Handle marketing partners in terms of product related queries, campaign execution and escalations if any. Extremely agile role which involving parts of sales, operations and marketing- as per project requirement What You Bring 4-5 years of sales – preferably OOH media/any other media sales , not mandatory Proactive at designing client pitches and formulating strong sales pipelines Calm and excellent at handling customers – post acquisition customer servicing and escalation handling is a critical part of this role Hands on with Ms-Excel and PowerPoint. Must for data analysis and presentations. Comfortable in handling multiple internal and external stakeholders and external vendors . Agile with responsibilities – can be a part of sales, operations, supply chain or marketing tasks, as and when required. What’s in it for you? Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day. Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career. Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.

Manager - Business Excellence

Mumbai Metropolitan Region

0 years

None Not disclosed

On-site

Full Time

Location: Mumbai, Maharashtra, India Job ID: 83035 We Elevate... Quality of urban life Our elevators, escalators, and moving walks safely transport more than two billion of us up and down buildings and across transportation hubs every day.As part of the Schindler team, you’ll discover meaningful work that enhances quality of life for communities, and contribute to making places more accessible, inclusive, and sustainable for all. We combine innovation, safety, and high ethical standards, ensuring respect both among colleagues and for the world around us. By joining us, you don’t just become part of our success story; you help shape the future and continue our rich legacy that started back in 1874. Schindler India is a 100% owned subsidiary of Schindler Group headquartered out of Mumbai and is backed by 5000+ employees who are spread across the length and breadth of the country. Besides business operations, Schindler India has its own Corporate R&D Centre, Elevator and Escalator Factory and Shared Service Centre to support India operations, which is in-fact one of the fastest growing market now globally. Join us as a Manager - Business Excellence Your Main Responsibilities Job Summary: As the Business Excellence Manager in the Existing Installation Sales department at Schindler Elevators, you will play a crucial role in enhancing overall management, driving process improvements, and ensuring the delivery of exceptional support. This role involves collaborating with cross-functional teams, analyzing Maintenance processes, researching the market landscape, and implementing strategies to optimize the performance of the service team members. Key Responsibilities Data Analysis and Reporting: Utilize data analytics tools to assess the performance of maintenance processes and identify opportunities for improvement. Generate reports and present findings to senior management, providing recommendations for improvement within Maintenance processes and Tools. Lead and facilitate process improvement initiatives within the department to streamline sales processes and enhance customer experience. Project Management Project management for regular CAPEX initiatives and effective spare parts management, with a strong focus on digital transformation. Collaborate closely with various departments, including Sales, Finance, and Customer Service, to understand their needs and ensure alignment with the overall business objectives. Training And Development Be a part of the team than designs and implements comprehensive training programs to enhance the skills and knowledge of the Frontline teams Map out development journeys for frontline teams, ensuring alignment with career progression and business goals. Foster a culture of continuous improvement within the Existing Installation team through training, awareness programs, and recognition of achievements. Qualifications What you bring Proven experience in business process improvement and quality management, preferably within a process transformation. Strong project management skills and experience working in cross-functional teams. Excellent analytical and problem-solving abilities. Strong communication and interpersonal skills. What’s in it for you? Join our purpose-driven organization. Help shape an industry in which two billion people rely on our products and services every day. Your development matters to us. We help you grow by offering the support you need to develop your skills and access a rewarding and fulfilling career. Thrive in a diverse and supportive culture. Through local and global initiatives, we promote a culture of inclusion which celebrates diversity and ensures that everyone feels valued.

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