Manager - Business Analyst

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Job Overview

Business Analyst - Asset Servicing is responsible for the accurate and timely processing a range of different corporate event types across multiple markets. The department interfaces directly with the local market entities including depositary, counterparts and regulators as well as other Citi lines of business, internal and external clients. The Citi Asset Servicing department is a varied, fast paced, challenging & enjoyable place to work which has something for everyone.

The team is the initial contact point for operational & Product development requests and business analysis. The team produces/reviews BRDs (Business Requirements Document) & FRDs (Functional Requirements Document), manages UAT (User Acceptance Testing) and coordinates implementation of new developments.

The successful candidate will be required to have a strong and detailed understanding of end-to-end operations and act as a client advocate. You will be required to interface with internal stakeholders at a senior level, acting as escalation point as well as a strategic business partner.

Key Responsibilities:

• Understanding the Operating Model to be able to advise all stakeholders on the impact of any change of the model.
• Assist the Project Manager with the co-ordination of release planning, execution and post-implementation review.
• Working with technology and product colleagues to develop a robust, stable and scalable solution.
• Understand Business Requirement Documents and support testing of solutions.
• Create Business Scenarios for testing through own knowledge and leveraging the knowledge of Operations specialists.
• Leading BRD and FRD walkthroughs with multiple stakeholders.
• Ensure all solutions are appropriately documented and communicated to impacted parties.
• Ensure that core Operations staff ready for the implementation.
• Work with the Project Manager to ensure all project documentation is in place, updated and in good order.
• Work with the Project Manager to communicate to stakeholders/senior management the status of a project.

Skills and Experience

• Asset Servicing / Custody Product knowledge.
• Analytical skills.
• Good attention to detail, excellent organisational skills.
• Proven ability to operate and deliver to deadlines.

• Project work or Business Analysis experience is a plus.
• Proven success as a team player.

Qualifications:

• Must have 2-5 years relevant banking experience in Asset Servicing
• BA/UAT experience preferred
• Knowledge of multiple types of investment instruments including: Equity securities, Fixed Income and Asset Backed securities
• Proficient in MS Office (Excel, Word, Access- is desired)
• Proven success as a team player

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