Manager - Admissions and Outreach

Job Title:

Location

Experience

Role Type

Role Overview

The Manager – Outreach will be responsible for driving enrolments through outreach and

sales activities, while also ensuring a positive student experience post-admission. The role

will focus on 70% outreach/sales and 30% student experience, requiring a balance between

achieving enrolment targets and supporting student success.

Key Responsibilities

Outreach & Sales

• Plan and execute outreach activities, events, and campaigns to drive student

enrolments.

• Develop and maintain strong relationships with schools, colleges, counsellors, and

other partners in the assigned region.

• Generate leads through on-ground and digital outreach, and convert them into

successful enrolments.

• Achieve and exceed monthly/quarterly enrolment targets.

• Track, analyse, and report outreach metrics to optimize performance.

Student Experience

• Act as a bridge between admissions and student success, ensuring smooth onboarding

of enrolled students.

• Support student engagement post-admission by addressing initial queries and guiding

them through processes.

• Collaborate with the Student Success team to track student satisfaction and address

concerns proactively.

• Conduct orientation sessions and regular check-ins with newly enrolled students to

ensure a positive transition.

• Assist in building student communities (WhatsApp groups, peer-to-peer connect,

alumni linkages) to enhance belongingness.

• Collect and report student feedback to continuously improve student experience and

retention.

Key Skills & Attributes

• Strong sales acumen with a proven track record in outreach, student recruitment, or

admissions.

• Excellent communication and interpersonal skills to engage with both prospects and

enrolled students.

• Ability to empathize and resolve student concerns effectively.

• Comfort in managing both sales KPIs and student satisfaction metrics.

• Proactive, target-driven, and able to work independently as well as collaboratively

with cross-functional teams.

• Familiarity with the education sector, student lifecycle, and local market dynamics in

Chandigarh and Chennai.

Qualifications & Experience

• Graduate/Postgraduate in Business, Marketing, Education, or a related field.

• 6-10 years of experience in outreach/sales, preferably in the education or edtech

sector.

• Prior exposure to student counselling, student success, or related functions will be an

added advantage.