Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in Bengaluru
>
Amazon
>
Manager, Account Management, EU VSP RBS

Manager, Account Management, EU VSP RBS

Amazon

6 - 11 years

40 - 50 Lacs

Bengaluru

Posted:2 weeks ago| Platform:

Apply

Skills Required

Relationship management Business services Data analysis Process improvement Account management Business strategy Merchandising Operations CRM Salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

Retail Business Services (RBS) organization is seeking a Manager, Account Management to lead a team of Account Managers responsible for the growth and development of some of the most influential selling partners in Amazon Retail US-
The candidate will thrive in an ambiguous environment where they must develop, implement, and iterate on business strategies to deliver growth and positive experience for sellersThis person has relentlessly high standards and operates as a business owner who understand key levers to achieve results through their teamThey have a passion for people management and are at their best when they re building, developing and guiding high-performing teams- In this role, you will be responsible for all business and operational objectives of your Account Management team (8-10 direct reports)You ll drive the creation and execution of strategies to achieve business goals and collaborate across your team to explore innovative ways to identify and optimize growth levers such as selection expansion, merchandising strategy, brand positioning, and catalog quality Timings will be as per EU shift, 12:00 pm IST to 09:00 pm IST Business Growth Contribute to goal setting for your team to align with organizational goals Contribute to business strategy development and identify the correct input metrics that drive growth and improve the end customer experience, in collaboration with cross-functional teams and other Amazon programs Possess the ability to manage and deliver against complex goals where strategy is not definedAble to make trade-offs between short term selling partner needs and longer term strategic investment Implement and track metrics to record the success and quality of your team s sellersUse these metrics to guide your work and uncover hidden areas of opportunity Relationship Management Build and cultivate relationships with sellers in your team s portfolio along with internal stakeholders; be a trusted advisor and a business advocate Monitor seller satisfaction survey results to investigate both positive and negative feedback trendsEstablish improvement plans and manage expectations with Account Managers as appropriate Process Excellence Use customer feedback, market growth trends, and analyse key metrics to contribute to strategic development of features and programs that accelerate growth and improve selling partners` experience working with AmazonSpot areas of unnecessary process or inefficiencies and work to simplify Identify, optimize, and scale improvements that can benefit a large set of customers, e-gdriving efficiencies through tools and processes, simplifying SOPs, etc-, working across multiple organizationsDevelop mechanisms to create accountability Leadership: Manage a team of Account Managers (8-10 direct reports) Act as a thought leader in defining success criteria and understand business needs of sellers in an ever-changing business environmentContribute to strategic plans and documents for the organization Partner with external teams including Category Management, Finance, Global Account Management, and Central Support teams to align programs and initiatives to drive growth Manage recruiting and hiring efforts across direct team and broader organizationCoach, mentor, and develop your team- A day in the life 1)Starting a week with round of one to one`s with team members helps the team reflect on previous week and repurpose the week ahead- 2)Reviewing/Auditing input metrics critical to ensure the team consistently makes progress to spin the flywheelChallenge/Iterate short falls, and appreciate progress(key inputs: Selection addition, Inventory availability, Deals/Promotions, ProfitabilityKey Output: Revenue (GMS) 3)Governance mechanisms with key stakeholders is required to receive feedback, iterate new ideas and receive support- 4)Be available to your team to provide guidance and remove blockers- 5)Actively participate various country wide project groups (i-eproduct launches, process improvement initiatives, functional workstream reviews/debates) 6+ years of digital advertising and client facing roles with a focus on data analysis experience Bachelors degree Experience analyzing data and best practices to assess performance drivers Experience influencing internal and external stakeholders Experience with sales CRM tools such as Salesforce or similar software 2+ years of mentoring, leading and coaching experience

More Jobs at Amazon

Amazon AWS - Delivery Consultant (Migrations)

Pune, Bengaluru

7 - 12 yrs

INR 20 - 35 Lacs

ML Data Associate

Chennai

Experience: Not specified

INR 2 - 4 Lacs

Amazon Customer Support Role - VCS-Work From Home - West Bengal

Kolkata

Experience: Not specified

INR 3 - 3 Lacs

Amazon Customer Support Role - VCS-Work From Home - Uttar Pradesh

Ghaziabad

Experience: Not specified

INR 3 - 4 Lacs

Salesforce Developer, DSP Tech, Last Mile

Hyderabad, Telangana, India

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Amazon

Software Development

Seattle WA

Login to

Please Verify Your Phone or Email

Confirm Action

Search

Profile

Upskill and Grow with AI

Manager, Account Management, EU VSP RBS