Management Trainee For Project Management in Lucknow

Key Responsibilities

• Manage multiple projects simultaneously to the highest quality and communicative standards
• Initiate and participate in a kickoff call with the client to confirm the project specifications and timing: Ensures project design meets client needs by providing consultation to clients concerning online or mobile research best practices.
• Coordinate with internal teams and external vendors; schedules including but not limited to project timing, sampling, data collection, and quality assurance.
• Check questionnaire, survey links and redirection for accuracy prior to going to the field.
• Maintain high-quality survey setup design including prescreening, quotas and sample balance.
• Continually monitor project progress, proactively troubleshooting issues and identifying and implementing realistic and cost-effective solutions.
• Manages third-­‐party partners and outsourcing vendors to deliver the highest levels of client satisfaction.
• Resolve product or service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution. And keeping accurate records of discussions or correspondence with customers.
• Communicates with operations management to apprise of study status and any issues that require help.
• Maintain project files, including complete documentation and audit trail.
• Maintain a strong relationship with the client during the entire project process, reporting regularly to the client on their deliverables in order to ensure outstanding customer satisfaction.
• Run complex jobs for both major and high-­ growth potential clients.
• Assist sales and finance personnel in the process as required.
• Support existing account relationships to ensure they remain healthy, productive, profitable and mutually beneficial, to secure repeat business and achievement of targeted revenues.