1020 Macos Jobs - Page 37

Location: Chennai Salary Package: ₹4,00,000 – ₹4,50,000 per annum Experience Required: Graduate with Minimum 1 year in customer support or client relationship roles Reports To: Head of Delivery Works With: Service Delivery Team Travel: Yes, based on requirements to visit partner schools Role Summary We are seeking a proactive and personable Client Relationship Executive to serve as the key link between our organization and partner schools. The ideal candidate will have at least one year of experience in a customer-facing or client-servicing role, with a strong commitment to relationship management, communication, and technical coordination. Key Responsibilities Onboarding & Coordination · Conduct orientation sessions for school coordinators and students on program processes · Collect coordinator and student details; generate and share login credentials · Schedule and coordinate launch dates for school projects · Provide basic technical support on platform access and usage Relationship Management · Share the academic term calendar of projects/events with partner schools · Maintain weekly communication with school coordinators to track progress · Visit assigned schools regularly to build rapport and ensure smooth program execution · Document all communications and share relevant updates with internal teams Reporting & Monitoring · Prepare and share project progress reports with assigned schools · Maintain weekly trackers and dashboards to monitor engagement and completion · Share attendance data from special events and webinars · Update monthly activity highlights and plan for upcoming initiatives Key Skills & Requirements Experience · Minimum 1 year of experience in a customer service, client servicing, or relationship management role · Previous experience in EdTech or education-focused organizations is a plus Technical Proficiency · Basic troubleshooting for common IT/platform issues · Familiarity with Learning Management Systems (LMS) is advantageous · Working knowledge of web browsers, extensions, and system configurations (Windows, Android, iOS, macOS) · Experience using customer support tools like Freshdesk, Zendesk, etc. Communication & Soft Skills · Excellent verbal and written communication · Active listening, empathy, and problem-solving mindset · Ability to handle client concerns professionally and confidently · Multilingual abilities are a plus Product Knowledge · Quick learner with an eagerness to understand and explain the company’s platform, products, and services · Ability to guide users through onboarding, feature usage, and troubleshooting This role is ideal for someone passionate about education, capable of managing multiple responsibilities, and committed to delivering exceptional client support. Let me know if you need this formatted for an email, PDF, or job portal. Show more Show less

Job Opportunity: IT Support Team Lead Location: Hyderabad Telangana India Employment Type: Full-Time Experience: 6-8 years Company Overview: AVASO Technology is a global leader in providing IT solutions and services, specializing in offering top-tier support and managed services. We are committed to delivering cutting-edge technology solutions to our clients worldwide. If you’re a passionate IT professional with hands-on experience in desktop support, join us at AVASO to help businesses thrive with reliable and efficient IT services. Position Overview: We are seeking a highly motivated and technically skilled IT Support Team Lead to oversee and support our IT operations. The ideal candidate will have solid hands-on experience in Desktop Support, AV/VC technologies, Server Administration, and Networking, and a strong background in managing and mentoring technical teams. This role demands a self-starter who is results-driven, detail-oriented, and thrives in dynamic environments. You will be the go-to person for technical escalations, while also leading a team to deliver consistent and high-quality IT services Key Responsibilities: Lead the IT support team, providing technical guidance and day-to-day direction to ensure service quality and efficiency. Deliver end-to-end support for desktop/laptop environments, including hardware setup, software installations, troubleshooting, and peripheral management. Oversee and support Audio/Visual and Video Conferencing systems for internal and external meetings. Handle server-related tasks including setup, configuration, routine maintenance, patching, and troubleshooting for Windows/Linux servers, Active Directory, and file/print servers. Provide Level 2/3 support for network infrastructure, including routers, switches, firewalls, and load balancers. Ensure smooth operation and security of networking protocols (TCP/IP, DNS, DHCP, VPN, OSPF, BGP). Perform physical and logical network layer support for LAN/WAN environments and wireless access points. Coordinate smart hands support for both network and server infrastructure across local and remote sites. Manage onboarding processes: preparing IT assets, provisioning user accounts, and configuring access to necessary tools and systems. Collaborate with other departments and vendors on system upgrades, migrations, and technical projects. Document all procedures, network diagrams, and incident reports for knowledge base and compliance Required Qualifications: Proven expertise in: Desktop support (Windows, macOS, productivity apps) AV/VC platforms (Zoom, Teams, Webex) Server administration (Windows Server, AD, Group Policy, file/print services) Networking (TCP/IP, DNS, DHCP, VPNs, OSPF, BGP) Hands-on experience with L2/L3 networking devices (Cisco, Fortinet, Palo Alto, etc.) Strong understanding of firewalls, load balancers, and wireless networks. Excellent problem-solving skills and a strong customer service mindset. Experience with ITSM/ticketing platforms (e.g., ServiceNow, Jira, Zendesk). Why AVASO Technology? Join a dynamic and innovative team with a global presence. Opportunities for career growth and continuous learning. Competitive salary and benefits package. Work with cutting-edge technologies to shape the future of IT solutions. How to Apply: Ready to take your career to the next level? Apply now by clicking the "Easy Apply" button or send your resume to GaganPreet.Kour@avasotech.com or Taleads@avasotech.com. AVASO Technology is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Show more Show less

Position: MacOS Application Developer Location: Remote Type: Part-Time About Us: We are a Singapore-based startup on a mission to transform wellness for professionals and students who spend long hours in front of screens. By harnessing cutting-edge technology, we track user habits, deliver actionable insights, and empower users to enhance their overall wellness. At our early-stage startup, your ideas will matter, your work will have real impact, and you'll play a pivotal role in shaping a product that genuinely improves lives. You'll collaborate closely with the founder to build the next big innovation in workplace wellness. We want to hear from you if you’re passionate about technology, health, and solving meaningful challenges! Our founding team brings a wealth of experience from prestigious institutions like IIT Madras and Nanyang Technological University, with over 22 years of collective experience building and scaling fast-paced startups. Ishaan has successfully launched two venture-funded startups in Singapore, while Mehul has contributed to global giants like Amazon, Delivery Hero, and Flipkart across Europe and India. Join us in redefining how the world approaches wellness at work. Key Responsibilities: macOS App Development: Architect, build and ship high-quality Swift/SwiftUI or AppKit applications, publishable on the Mac App Store. Scalable Systems: Design end-to-end architectures (MVVM/Clean Architecture), backend integrations (Node.js/Python), CI/CD pipelines and automated deployment workflows. Performance & Reliability: Profile with Instruments, optimize CPU/GPU usage, manage memory, and build robust error-handling and telemetry. Testing & Quality: Own unit, UI and integration tests (XCTest, Combine/Cocoa testing), maintain ≥80% coverage, enforce code reviews and coding standards. Collaboration & Communication: Drive Agile ceremonies, maintain design docs and API specs, participate in sprint planning, PR reviews and cross-functional design discussions. Privacy & Security: Implement on-device data processing, Keychain/TCC entitlements, encryption and GDPR/CCPA compliance. Required Skills and Qualifications: Experience : 3+ years in software development with expertise in building desktop applications for MacOS. Frontend : Strong experience with Swift and AppKit/SwiftUI for MacOS development. Integrations : Experience integrating third party libraries and cloud APIs. Familiarity with cloud services like AWS, GCP, or Azure. Experience integrating AI/ML models into applications. Database : Proficiency in PostgreSQL, SQLite, or other relational databases. Platform Expertise : Demonstrated experience developing MacOS apps, leveraging native APIs and frameworks. Performance Optimization: Knowledge of GPU/CPU usage optimization and memory management. Data Privacy and Security : Familiarity with on-device processing, encryption, and GDPR/ CCPA compliance. Agile Processes : Strong understanding of software design patterns, CI/CD (e.g. GitHub Actions), git workflows and Agile methodologies. Preferred Qualifications: Hands-on with Vision , Core ML , CreateML or Metal Performance Shaders. Familiarity with subscription-based or in-app-purchase monetization models. Experience in enterprise-grade (SOC 2) or GDPR, CCPA, HIPAA-compliant software. Experience with subscription-based monetization models. What We Offer: Ownership : equity‑heavy package plus optional cash component. Flexibility : fully remote schedule; async‑first culture. Positive Impact : your experiments will shape how thousands of knowledge workers feel every single day. Flexibility : Work remotely or hybrid, with a schedule that works for you. Global exposure: Build for the world, from India. Growth: direct collaboration with founders and a seat at the strategy table. Show more Show less

Position: MacOS Application Developer Location: Remote Type: Part-Time About Us: We are a Singapore-based startup on a mission to transform wellness for professionals and students who spend long hours in front of screens. By harnessing cutting-edge technology, we track user habits, deliver actionable insights, and empower users to enhance their overall wellness. At our early-stage startup, your ideas will matter, your work will have real impact, and you'll play a pivotal role in shaping a product that genuinely improves lives. You'll collaborate closely with the founder to build the next big innovation in workplace wellness. We want to hear from you if you’re passionate about technology, health, and solving meaningful challenges! Our founding team brings a wealth of experience from prestigious institutions like IIT Madras and Nanyang Technological University, with over 22 years of collective experience building and scaling fast-paced startups. Ishaan has successfully launched two venture-funded startups in Singapore, while Mehul has contributed to global giants like Amazon, Delivery Hero, and Flipkart across Europe and India. Join us in redefining how the world approaches wellness at work. Key Responsibilities: macOS App Development: Architect, build and ship high-quality Swift/SwiftUI or AppKit applications, publishable on the Mac App Store. Scalable Systems: Design end-to-end architectures (MVVM/Clean Architecture), backend integrations (Node.js/Python), CI/CD pipelines and automated deployment workflows. Performance & Reliability: Profile with Instruments, optimize CPU/GPU usage, manage memory, and build robust error-handling and telemetry. Testing & Quality: Own unit, UI and integration tests (XCTest, Combine/Cocoa testing), maintain ≥80% coverage, enforce code reviews and coding standards. Collaboration & Communication: Drive Agile ceremonies, maintain design docs and API specs, participate in sprint planning, PR reviews and cross-functional design discussions. Privacy & Security: Implement on-device data processing, Keychain/TCC entitlements, encryption and GDPR/CCPA compliance. Required Skills and Qualifications: Experience : 3+ years in software development with expertise in building desktop applications for MacOS. Frontend : Strong experience with Swift and AppKit/SwiftUI for MacOS development. Integrations : Experience integrating third party libraries and cloud APIs. Familiarity with cloud services like AWS, GCP, or Azure. Experience integrating AI/ML models into applications. Database : Proficiency in PostgreSQL, SQLite, or other relational databases. Platform Expertise : Demonstrated experience developing MacOS apps, leveraging native APIs and frameworks. Performance Optimization: Knowledge of GPU/CPU usage optimization and memory management. Data Privacy and Security : Familiarity with on-device processing, encryption, and GDPR/ CCPA compliance. Agile Processes : Strong understanding of software design patterns, CI/CD (e.g. GitHub Actions), git workflows and Agile methodologies. Preferred Qualifications: Hands-on with Vision , Core ML , CreateML or Metal Performance Shaders. Familiarity with subscription-based or in-app-purchase monetization models. Experience in enterprise-grade (SOC 2) or GDPR, CCPA, HIPAA-compliant software. Experience with subscription-based monetization models. What We Offer: Ownership : equity‑heavy package plus optional cash component. Flexibility : fully remote schedule; async‑first culture. Global Impact : your experiments will shape how millions of professionals feel every single day, globally. Growth : direct collaboration with founders and a seat at the strategy table. How to Apply: Apply on Linkedin or send your resume, portfolio, or links to relevant projects to careers@wellnessatwork.ai. We look forward to building a healthier future together! Show more Show less

Role - Desktop support L3\L2 Years of Experience - 8 to 12 years Location - Noida In Depth and proven experience of Client Operating systems like Windows 10/11 to MCP certification level In Depth and proven experience in handling Microsoft 365 apps-based environment Excellent knowledge of GPO related troubleshooting, along with GPO management Excellent knowledge of Browser Policies Management Good knowledge of MDM (Modern Device Management) via Hybrid model Good knowledge of MacOS Good knowledge of Privilege Access Management Excellent Client Level Networking/TCP Troubleshooting (DHCP, DNS, 802.11x), VPN Excellent knowledge of PC Hardware, especially Dell models of Latitude/OptiPlex/Precision range HP Network printers and managed print servers, HP JetAdmin L1 support for Audio/Video and meeting room equipment Excellent Communication skills ITIL Foundation certified, Ideally ITIL Incident/Problem Practitioner 6+ years of experience within a large complex IT department/organisation Ability to understand the Business from an user perspective. Remains visible to customers as the face of IT to listen to their concerns and share as needed Proactively takes responsibility, owns any issues arising and follows through to resolve them (get the required result) Has Made customer-oriented decisions and shares great stories of exceptional customer service Ensure that problems are logged, investigated, resolved and closed within agreed timescales.Complete data analysis to identify focus points for problem resolution based on customer impacts and documenting RCA’s Proven focus and ability to Identify and drive through Service Improvements and Incident Reduction Proven focus on identifying and documenting User and Service Risks and Issues. Ability to co-ordinate incident resolution activity within and across IT teams, to ensure actions are completed within timescales Works collaboratively with a range of people to support the wider business agenda Always remains focused on the most critical / impactful task to hand using all resources efficiently and effectively Show more Show less

General information Country India State Karnataka City Bengaluru Job ID 44729 Department Information Technology Description & Requirements As an IT Technical Support Specialist, you will support end-users with laptop hardware, application troubleshooting, and audio-visual (AV) operations at Infor. Your role involves supporting in-person and virtual events, coordinating projects, and providing technical assistance via telephone, email, and direct interaction. You will also contribute to the efficient use of Information Technology across the organization. Basic Qualifications: Bachelor’s degree or diploma in Electronics, Computer Science, or related fields (B.Sc, BCA, B.Tech, Diploma in AV/Electronics). Permanent/Native address : Bengaluru/Karnataka Working from Office all 5 days Age : within 30 years. 3-4 years of experience in IT support. Proficient in Windows 11, Linux (Ubuntu), and macOS. Expertise in laptop hardware troubleshooting. Hands-on experience with Active Directory, Office 365, cloud technologies, and virtualization. Familiarity with Windows Server 2016/2019/2022 and general applications like MS Office, Adobe, and VPN. Experience in installing and supporting printers. Strong understanding of network architectures and protocols, including TCP/IP, DNS, and DHCP. Proficiency with IT ticketing tools. Scripting knowledge (PowerShell/Python) is a plus. Excellent verbal and written communication skills in English. Strong analytical and interpersonal skills. A customer-centric approach to problem-solving. Responsibilities: Install, configure, and maintain hardware and software systems in alignment with company policies. Provide technical support for laptops, printers, and audio-video equipment. Support internal and SaaS-based applications and platforms. Troubleshoot and resolve issues in collaboration with hardware vendors. Maintain and troubleshoot AV equipment for meetings and events. Assist with the setup of microphones, audio systems, and video conferencing for high-profile meetings. Operate AV equipment during meetings and events, ensuring seamless execution. Provide technical guidance on AV best practices, including teleconferencing and presentations. Work closely with IT, Facilities, and Executive teams to support events. Manage third-party vendors and suppliers as needed. About Infor Infor is a global leader in business cloud software products for companies in industry specific markets. Infor builds complete industry suites in the cloud and efficiently deploys technology that puts the user experience first, leverages data science, and integrates easily into existing systems. Over 60,000 organizations worldwide rely on Infor to help overcome market disruptions and achieve business-wide digital transformation. For more information visit www.infor.com Our Values At Infor, we strive for an environment that is founded on a business philosophy called Principle Based Management™ (PBM™) and eight Guiding Principles: integrity, stewardship & compliance, transformation, principled entrepreneurship, knowledge, humility, respect, self-actualization. Increasing diversity is important to reflect our markets, customers, partners, and communities we serve in now and in the future. We have a relentless commitment to a culture based on PBM. Informed by the principles that allow a free and open society to flourish, PBM™ prepares individuals to innovate, improve, and transform while fostering a healthy, growing organization that creates long-term value for its clients and supporters and fulfillment for its employees. Infor is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive work environment. Infor does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status, or any other protected status under the law. If you require accommodation or assistance at any time during the application or selection processes, please submit a request by following the directions located in the FAQ section at the bottom of the infor.com/about/careers webpage.

Location: Bangalore - Karnataka, India - EOIZ Industrial Area Job Family: Engineering Worker Type Reference: Regular - Permanent Pay Rate Type: Salary Career Level: T3(B) Job ID: R-43549-2025 Description & Requirements Below is JD for your reference: Programming Languages: Proficient in C++, Java and Java script Basic understanding of Python Software Development Tools: Proficient in version control systems such as Git Experience with build automation tools like Jenkins Operating Systems: Familiarity with Windows and macOS environments DevOps Practices: Continuous Integration/Continuous Deployment (CI/CD) pipelines maintenance Software Testing: Proficient in writing unit tests and integration tests using frameworks like JUnit , BDD testing , Maven Experience with test automation tools such as Selenium for web applications Basic understanding of API testing using tools like Postman. This includes sending requests to APIs to simulate how a client interacts with a server, inspecting responses for correctness, and validating the behaviour of the API endpoints Agile Methodologies: Practiced in Agile development methodologies like Scrum Experience working in cross-functional teams and participating in sprint planning, daily stand-ups, and retrospectives Important Notice: Recruitment Scams Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com' email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in '@harman.com' about a job with HARMAN, please cease communication immediately and report the incident to us through: harmancareers@harman.com. HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

About Us Power Bridge is a customer centric AV & IT Infrastructure Solution & Services Provider, pivoting to bridge the Gap between innovative IT products, solutions and Customer needs. With Offices in Bangalore (HQ) and Hyderabad, we boast the capabilities and operational excellence to execute projects for our customers across India. Our Passionate teams across business functions work in tandem with our Industry leading Technology partners to deliver hassle-free technology upgrades projects with time bound SLA’s. Job Description Key Responsibilities: Lead the deployment, configuration, and administration of Endpoint Management solutions such as Microsoft Endpoint Manager (Intune, SCCM), Manage Engine Endpoint Central, for a large and diverse device fleet (Windows, macOS, iOS). Implement and enforce comprehensive security policies using tools like Trend Micro Vision One, BitLocker, and advanced threat protection solutions to safeguard endpoints and data. Develop and implement Zero Trust security models to ensure robust device and identity security alignment. Automate patch management, software deployment, OS deployment (including Windows 10/11 migrations), and compliance policies across distributed environments. Develop and enforce endpoint hardening policies in adherence to industry benchmarks like CIS and NIST security standards. Conduct vulnerability assessments and develop effective remediation strategies to minimize endpoint risks. Provide Tier 2/3 technical support for complex endpoint-related issues and security incidents, ensuring minimal disruption to business operations. Collaborate closely with cross-functional teams to continuously enhance endpoint security posture, mitigate vulnerabilities, and identify and implement IT security enhancements. Create and maintain technical documentation and provide training for IT teams on endpoint security best practices. Requirements Bachelor's degree in Information Technology, Computer Science, or a related field, or equivalent practical experience. 6+ years of experience in endpoint management, IT infrastructure, and security engineering roles. Proven expertise in administering and optimizing Microsoft Endpoint Manager (Manage Engine or Intune or SCCM), including application packaging and OS deployment. Demonstrated experience with Manage Engine Endpoint Central for device management. Strong understanding and practical experience with endpoint security solutions such as Trend Micro Vision One, BitLocker, and advanced threat protection. In-depth knowledge and implementation experience of Zero Trust security models. Proficiency in automating IT processes including patch management, software deployment, and OS deployment. Experience leading Windows 10/11 migration projects. Familiarity with CIS benchmarks and NIST security standards for endpoint hardening. Strong troubleshooting skills for hardware, software, and network-related issues. Experience providing executive-level IT support with a high degree of professionalism and discretion. Familiarity in managing and supporting the Apple Ecosystem (MacBooks, iPhones, iPads) in an enterprise environment. Excellent organizational skills, attention to detail, and ability to manage multiple priorities simultaneously. Strong communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and senior stakeholders. A proactive and positive attitude with a willingness to take on added responsibilities to meet team goals. Benefits Health insurance coverage for Self, Spouse and Kids Long-term benefit savings plan with employer matching contributions Opportunities for professional development and advancement within the organization Date Opened 05/26/2025 Industry IT Services Job Type Full time Work Experience 7+ years City Bangalore South State/Province Karnataka Country India Zip/Postal Code 560102

ob Title: Device Management & OS Security Specialist Experience: 8-10 Years Location: Bangalore Prefer: Immediate to 30 days joiners Job Description: We are seeking a highly skilled Device Management & OS Security Specialist with expertise in enterprise device management, OS security, and deployment strategies . The ideal candidate will be responsible for managing mobile, industrial, IoT, and AR/VR devices, overseeing OS updates, and implementing security measures to ensure compliance and optimal performance. Roles & Responsibilities: 1. Device Management & Deployment Manage a diverse range of devices, including mobile, industrial, IoT, and AR/VR devices . Handle device provisioning, configuration, and lifecycle management for enterprise environments. Monitor and maintain global and local device support infrastructure. 2. Device Selection & Logistics Oversee device selection, procurement, and vendor management . Manage logistics for device distribution and support across multiple locations . Coordinate with stakeholders to ensure the right devices meet business needs . 3. Apple Business Manager (ABM) Administration Administer Apple Business Manager (ABM) for seamless iOS and macOS device enrollment and management . Ensure compliance with enterprise security policies and Apple’s deployment best practices . Manage Apple Volume Purchase Program (VPP) and Mobile Device Management (MDM) integrations . 4. OS Management & Updates Oversee N-1 OS management , ensuring timely patching, updates, and compliance . Implement OS security best practices for Windows, macOS, iOS, and Android platforms . Collaborate with IT teams to test and validate OS updates before deployment . 5. Security Management & Compliance Implement device quarantine strategies to isolate non-compliant or vulnerable devices. Develop and enforce security policies to prevent data breaches and unauthorized access . Ensure encryption, remote wipe, and endpoint security are properly configured. 6. Bill Shock Prevention & Cost Optimization Implement measures to prevent bill shocks from excessive roaming and data usage. Optimize cost management for enterprise mobility services . Monitor device usage and apply automated controls to prevent overages . Required Skills: 8-10 years of experience in enterprise device management, OS security, and deployment strategies . Strong expertise in Mobile Device Management (MDM) solutions like Intune, JAMF, AirWatch, or MobileIron . Hands-on experience with Apple Business Manager (ABM) and Volume Purchase Program (VPP) . Expertise in OS lifecycle management , including patching and security hardening . Experience in IoT, AR/VR, and industrial device management . Knowledge of security frameworks (ISO 27001, NIST, Zero Trust Security, etc.) . Strong understanding of bill shock prevention, telecom expense management, and mobile cost control . Preferred Skills: Experience with Windows Autopilot, Apple DEP, and Android Enterprise . Knowledge of network security, endpoint detection & response (EDR), and threat mitigation . Familiarity with enterprise procurement and asset lifecycle management . Show more Show less

About The Job Industry : IT Services Job Type : Full time Work Experience : 2 Years City : Pune : : India Zip/Postal Code : 411057 About Us CCTech's mission is to transform human life by the democratization of technology. We are a well established digital transformation company building the applications in the areas of CAD, CFD, Artificial Intelligence, Machine Learning, 3D Webapps, Augmented Reality, Digital Twin, and other enterprise applications. We have two business divisions: product and is our flagship product and the manifestation of our thousands of users use our CFD app in their upfront design process. Our consulting division, with its partners such as Autodesk Forge, AWS and Azure, is helping the world's leading engineering organizations, many of which are Fortune 500 list of companies, in achieving digital supremacy. Job Description We are seeking an experienced C++ Developer to join our dynamic team. The ideal candidate will have 2-5 years of experience in software development using C++. Role You will play a key role in the design, development, and maintenance of complex software systems, working closely with cross-functional teams to deliver high-quality software : Design and Development : Lead the design and development of robust, scalable, and efficient software applications using C++. Code Quality : Ensure high-quality code through unit testing, code reviews, and continuous integration practices. Optimization : Identify and resolve performance bottlenecks, ensuring the software runs efficiently and meets performance benchmarks. Collaboration : Work closely with product managers, architects, and other developers to understand requirements and translate them into technical solutions. Documentation : Create and maintain technical documentation for the codebase and system architecture. Mentorship : Provide guidance and mentorship to junior developers, fostering a collaborative and knowledge-sharing environment. Troubleshooting : Analyze and debug software issues, providing timely resolutions to ensure smooth : Experience : 2-5 years of professional experience in C++ development. Strong Knowledge : Proficiency in C++11/14/17 standards, with a deep understanding of object-oriented programming principles and design patterns. System Design : Experience with software architecture and system design, particularly in designing scalable and maintainable systems. Development Tools : Familiarity with development tools such as Git, Jenkins, and other CI/CD tools. Problem-Solving : Strong analytical and problem-solving skills, with a focus on delivering high-quality solutions. Communication : Excellent communication skills, both written and verbal, with the ability to articulate complex technical concepts to non-technical stakeholders. Team Player : Ability to work effectively in a team-oriented environment, collaborating with other developers, QA engineers, and product Skills : Library Expertise : Strong familiarity with the Standard Template Library (STL), Boost, and other essential C++ libraries. Multi-Threading Proficiency : Proven experience in developing robust multi-threaded applications. Cross-Platform Development : In-depth knowledge of developing applications for multiple platforms, including Windows, Linux, and macOS. Agile Methodologies : Solid experience working within Agile/Scrum environments. Standard Library Mastery : Thorough understanding of the standard library, including STL containers and algorithms. Advanced C++ Concepts : Comprehensive understanding of dynamic polymorphism and C++-specific features, such as friend classes. Template Programming : Familiarity with advanced C++ templating techniques (ref:hirist.tech) Show more Show less

Key Responsibilities: System Management: Installing, configuring, and maintaining hardware and software, including operating systems, applications, and security tools. Network Administration: Managing and maintaining network infrastructure, including routers, switches, and firewalls. User Support: Providing technical assistance to end-users, resolving hardware and software issues, and troubleshooting network problems. Security Management: Implementing and maintaining security protocols, managing user access, and monitoring for security threats. Data Backup and Recovery: Implementing and managing data backup and recovery procedures to ensure data integrity and availability. IT Infrastructure Optimization: Monitoring system performance, identifying bottlenecks, and making recommendations for improvements. Documentation: Maintaining accurate and up-to-date documentation of systems, procedures, and configurations. Required Skills: Technical Expertise: Strong understanding of computer hardware, software, networking, and security principles. Problem-Solving: Ability to diagnose and resolve technical issues efficiently and effectively. Communication: Ability to communicate technical information clearly and concisely to both technical and non-technical audiences. Customer Service: Ability to provide excellent customer service and support to end-users. Analytical Skills: Ability to analyze system performance and identify areas for improvement. Tools and Technologies: Operating Systems: Windows, Linux, macOS. Networking: TCP/IP, DNS, VLANs. Security Tools: Firewalls, intrusion detection systems, anti-malware software. Network Monitoring Tools: Nagios, Zabbix, SolarWinds. Virtualization: VMware, Hyper-V.

Desired Competencies (Technical/Behavioral Competency) Hiring Location - Chennai Exp Range - 4-8 yrs Must-Have • Serving as the first point of contact for customers seeking technical assistance over the Phone & Self-Service tickets / Chat • Willing to work in night shifts over prolonged period • Excellent written & spoken communication skills • Demonstrate effective soft skills, active listening skills and ability to empathize with customer’s situation • Effectively manage length of calls, handle time, and after call work • Walk the customer through the problem-solving process • Determining the best solution based on the issue and details provided by customers • Provide accurate information on IT products or services • Good troubleshooting skills involving: O Assisting users with password resets and account unlock for reported incidents and requests. • Performing remote troubleshooting through diagnostic techniques and pertinent questions • System boot issues and Microsoft Office related issues O Provide connectivity support for home users including network broadband, Virtual Technologies, and VPN o Providing support on technologies such as MFA, SCCM o Providing smartphone assistance for in home connectivity o Providing Apple, Android device support over the phone o Using specific tools to diagnose issues, make recommendations for resolution o Placing corporate phone orders through authorized vendor portals o Supporting hardware collection of terminated employees o Providing support through the technologies such as Nexthink, Controlup and App Volume Manager o Providing support to MacOs devices. O Good working knowledge and experience in Active Directory (Add/Remove & Edit Users), Office 365, Jamf. O Printer configuration and troubleshooting o Creating and updating the Knowledge base articles for the infrastructure support. Show more Show less

At PwC, our people in infrastructure focus on designing and implementing robust, secure IT systems that support business operations. They enable the smooth functioning of networks, servers, and data centres to optimise performance and minimise downtime. Those in cloud operations at PwC will focus on managing and optimising cloud infrastructure and services to enable seamless operations and high availability for clients. You will be responsible for monitoring, troubleshooting, and implementing industry leading practices for cloud-based systems. Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow. Skills Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to: Respond effectively to the diverse perspectives, needs, and feelings of others. Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems. Use critical thinking to break down complex concepts. Understand the broader objectives of your project or role and how your work fits into the overall strategy. Develop a deeper understanding of the business context and how it is changing. Use reflection to develop self awareness, enhance strengths and address development areas. Interpret data to inform insights and recommendations. Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements. Role : End User – Macintosh Administrator Level : Senior Associate Experience : 5 years Description This role is responsible for the maintenance, and direct support of end users with software or hardware issues primarily for Macintosh OS environments. Responsibilities Lead Mac administrator responsible for macOS support It is possible that minor support of Windows operating systems in environments with mixed platforms to all end users Hands-on experience managing and supporting Intune, Jamf or other MDM solutions. Experience with macOS and iOS device lifecycle management, including onboarding, maintenance, and decommissioning of Apple devices. Familiarity with device security protocols (e.g., MDM, VPN, Wi-Fi) and security standards for Apple devices Create and manage user accounts; configure new user accounts, handle password resets, and troubleshoot login issues Experience in implementing and maintaining security policies for Apple devices, including encryption, remote wipe, and device restrictions. Excellent troubleshooting skills with the ability to resolve complex technical issues related to device management, security configurations, and software distribution Understand and provide user permissions, profiles, and access controls Diagnose and resolve technical issues related to hardware, software, and network connectivity Provide assistance to end-users, addressing their queries, and resolving technical problems Document standard operating procedures (SOPs) and maintain documentation on an ongoing basis Create and update troubleshooting documentation and other written guides to ensure consistency Perform other duties as assigned Strong ITIL process knowledge. Strong analytical, troubleshooting and problem-solving skills. Strong communication and collaboration skills. Qualifications Bachelor’s degree in Computer Science or related technology field preferred. Proficient with Macintosh computers (iMac, Mac Mini, Mac Studio) and iPads. Relevant software includes Microsoft Office, ServiceNow, etc. Strong working knowledge of ITIL principles and ITSM. Current understanding of industry trends and methodologies. Outstanding verbal and written communication skills. Excellent attention to detail. Strong interpersonal skills and leadership qualities. Show more Show less

Description About CloudBees CloudBees provides the leading software delivery platform for enterprises, enabling them to continuously innovate, compete, and win in a world powered by the digital experience. Designed for the world's largest organizations with the most complex requirements, CloudBees enables software development organizations to deliver scalable, compliant, governed, and secure software from the code a developer writes to the people who use it. The platform connects with other best-of-breed tools, improves the developer experience, and enables organizations to bring digital innovation to life continuously, adapt quickly, and unlock business outcomes that create market leaders and disruptors. CloudBees was founded in 2010 and is backed by Goldman Sachs, Morgan Stanley, Bridgepoint Credit, HSBC, Golub Capital, Delta-v Capital, Matrix Partners, and Lightspeed Venture Partners. Visit www.cloudbees.com and follow us on Twitter, LinkedIn, and Facebook Position Description Cloudbees, the leader in CI/CD (Continuous Integration and Delivery) and the company behind Jenkins, is seeking an experienced QE Engineer. CloudBees Flow and CloudBees Core are complex products which span technologies ranging from distributed systems, clustering, databases, multi-thread processing, complex scheduling and much more. CloudBees Build Acceleration is a build and test acceleration platform for Make-based, Ninja-based, and Visual Studio build environments that intelligently and automatically parallelizes software tasks across clusters of physical or cloud CPUs to dramatically lower build and test cycle times. CloudBees Build Acceleration reduces software build times by distributing the build over a large cluster of inexpensive servers. By using a dependency management system, CloudBees Build Acceleration identifies and fixes problems in real time that would break traditional parallel builds. CloudBees Build Acceleration seamlessly plugs into existing software development environments and includes web-based management and reporting tools. In this role, the individual is expected to develop and maintain automated tests using Playwright, Selenide & other test frameworks to ensure comprehensive test coverage. Executing various types of testing of the CD-RO and Accelerator products to ensure the scalability and performance requirements of our customers, while collaborating in Agile environments. Perform both automated (50%) and manual (20%) testing, as well as various other DevOps activities to supporting QA process (10%) Load/Stress testing of the Web applications and backend Create and update test scripts, reports and other test documentation Collaborate with product management, support and engineering teams in order to establish priorities, understand requirements, formulate test plans and execute them accordingly Work with customer support teams to debug customer trouble tickets and reproduce them when necessary. Additional responsibilities include debugging test failures, tracking issues in Jira, and integrating tests into CI/CD pipelines The Cloudbees Flow team places high value on quality with the expectation that the QE team serves as the ultimate gatekeeper for certifying the Release Readiness of the software. The ideal candidate is expected to think outside the box in terms of striking the right balance between automation, test coverage (functionality as well as performance of the software) and the speed of testing. Essential Skills Desired Skills and Experience Bachelor’s degree in Computer Science, Engineering or related field 10+ years of experience with automation testing frameworks 2+ years of experience with performance testing tool as JMeter or Gatling Experience with CI/CD processes and tools such as: Jenkins, GitLab, TeamCity Experience with Java, Groovy or Kotlin Experience with at least one of the ?loud computing services: Google Cloud Platform, Amazon Web Services or Microsoft Azure Experience with command line interfaces on Linux Experience with Kubernetes and Helm Experience with UI & API test automation tools, particularly in Java stack (e.g. RoadRunner, JMeter, Gatling, Selenium, Playwright, API testing). Working experience with databases setup and managing such as Oracle, MySQL, MS SQL, MariaDB, PostgreSQL Nice to haves Previous experience with Test Management/ Reporting Tools. Previous experience with bash scripting and other command line interfaces on Linux, MacOS and Windows. Responsibilities Be part of a 2 week Sprint executing payloads in lockstep with Developers. Develop a germane understanding of the plugin assembly line process, starting from design to delivery and follow them. Where necessary improve existing processes and become advocates for delivering top quality software. Work as an independent contributor collaborating with a team of developers and other test engineers. Collaborate with product management, support and engineering teams in order to establish priorities. What You’ll Get Highly competitive benefits and vacation package Ability to work for one of the fastest growing companies with some of the most talented people in the industry Team outings Fun, Hardworking, and Casual Environment Endless Growth Opportunities At CloudBees, we truly believe that the more diverse we are, the better we serve our customers. A global community like Jenkins demands a global focus from CloudBees. Organizations with greater diversity—gender, racial, ethnic, and global—are stronger partners to their customers. Whether by creating more innovative products, or better understanding our worldwide customers, or establishing a stronger cross-section of cultural leadership skills, diversity strengthens all aspects of the CloudBees organization. In the technology industry, diversity creates a competitive advantage. CloudBees customers demand technologies from us that solve their software development, and therefore their business problems, so that they can better serve their own customers. CloudBees attributes much of its success to its worldwide work force and commitment to global diversity, which opens our proprietary software to innovative ideas from anywhere. Along the way, we have witnessed firsthand how employees, partners, and customers with diverse perspectives and experiences contribute to creative problem solving and better solutions for our customers and their businesses. Scam Notice Please be aware that there are individuals and organizations that may attempt to scam job seekers by offering fraudulent employment opportunities in the name of CloudBees. These scams may involve fake job postings, unsolicited emails, or messages claiming to be from our recruiters or hiring managers. Please note that CloudBees will never ask for any personal account information, such as cell phone, credit card details or bank account numbers, during the recruitment process. Additionally, CloudBees will never send you a check for any equipment prior to employment. All communication from our recruiters and hiring managers will come from official company email addresses (@cloudbees.com) or from Paylocity and will never ask for any payment, fee to be paid or purchases to be made by the job seeker. If you are contacted by anyone claiming to represent CloudBees and you are unsure of their authenticity, please do not provide any personal/financial information and contact us immediately at tahelp@cloudbees.com. We take these matters very seriously and will work to ensure that any fraudulent activity is reported and dealt with appropriately. If you feel like you have been scammed in the US, please report it to the Federal Trade Commission at: https://reportfraud.ftc.gov/#/. In Europe, please contact the European Anti-Fraud Office at: https://anti-fraud.ec.europa.eu/olaf-and-you/report-fraud_en Signs of a Recruitment Scam Ensure there are no other domains before or after @cloudbees.com. For example: “name.dr.cloudbees.com” Check any documents for poor spelling and grammar – this is often a sign that fraudsters are at work. If they provide a generic email address such as @Yahoo or @Hotmail as a point of contact. You are asked for money, an “administration fee”, “security fee” or an “accreditation fee”. You are asked for cell phone account information. Show more Show less

We create possibilities that move life and commerce forward Welcome to Manhattan. Every day, our supply chain commerce technology connects two billion people to 20 billion consumer choices. In the warehouse, on the road and in the store, we make what was once impossible, possible. If you want to tackle complex problems and redefine markets, you’ve come to the right place. We seek a meticulous and detail-orientated Website QA Tester to work within our Digital Marketing development team. The ideal person will be able to combine an understanding of the back-end functionality with front-end usability, with a great eye for detail and methodology. Who we are… the Digital Marketing team is responsible for developing all Manhattan corporate websites, organic search, paid search, advertising campaigns, account-based demand generation opportunities, and our digital content outreach. Manhattan’s corporate websites are solely powered by Optimizely technology. Job Responsibilities Conduct thorough testing of websites and web applications to identify bugs, usability issues, and performance bottlenecks. Develop and execute test plans, test cases, and test scripts for various web projects. Collaborate with developers, designers, and project managers to understand project requirements and ensure quality standards are met. Perform functional, regression, and performance testing on different browsers and devices. Document and report defects, issues, and test results in a clear and concise manner. Verify fixes and track issues to closure. Participate in design and code reviews to provide feedback from a QA perspective. Continuously improve testing processes and methodologies. Knowledge & Experience Proven experience as a QA Tester or similar role, preferably in web testing. Strong understanding of web technologies (HTML, CSS, JavaScript) and web development processes. Exposure to SEO and CMS platforms (like WordPress, Drupal, etc.) is preferred Hands on experience with Automation testing tools and frameworks (e.g., Selenium, JIRA, TestRail). Excellent analytical and problem-solving skills. Attention to detail and a passion for quality. Strong communication and teamwork skills. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Experience with automated testing tools and scripts. Knowledge of Agile/Scrum methodologies. Must be able to establish, document, and execute test strategies/plans/cases from business and functional requirements. Experience with using software for specifying test requirements, planning tests, running tests, and tracking defects. Experience with Multi-desktop and Mobile platform methodologies (i.e. Windows, macOS, iOS, Android). An understanding of all web browsers and familiarity with different mobile device market share, versions, and functionality. Minimum Requirements 2+ years experience in a similar Website QA role. A Bachelor’s degree in Computer Science, Information Technology, or a related field. 4+ years experience with Microsoft Office. Essential to have experience with task ticketing systems such as Jira. Basic understanding of SEO and web analytics. Committed to diversity and inclusion At Manhattan, it’s about more than just the work. From cultural celebrations to interest groups to volunteer opportunities, your true self is always welcome here. Our team members’ backgrounds, experiences and perspectives add to us as a whole and make us unique. We are proudly an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a veteran. In the United States, Manhattan Associates participates in the Employment Eligibility Verification Program (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration. Participation in the E-Verify Program allows Manhattan to confirm the employment eligibility of all newly hired employees after the Employment Eligibility Verification Form (Form I-9) has been completed. Show more Show less

Job Summary: We are looking for a Task Execution Associate who can perform simple activities on everyday computer applications like Word, Excel, Google Sheets, browsers, and email. The role involves following step-by-step instructions and completing tasks on different software tools, which will help us create training data for technology and AI teams. Key Responsibilities: Open and use common computer applications such as MS Word, Google Sheets, PDF tools, and email. Follow clear instructions to complete small tasks like creating a document, writing an email, formatting text, scheduling meetings, etc. Record each step taken in a given task using a simple format/template. Work on tasks across different devices (Windows, macOS, Linux). Follow timelines and quality guidelines as shared by the team lead. Skills & Qualifications: Basic knowledge of working with Microsoft Office, Google Workspace, and browsers. Comfortable using a computer and typing in English. Ability to read and follow instructions carefully. Attention to detail and willingness to learn. Good communication and teamwork. Good to Have: Prior experience in data entry, back office, or admin tasks. Exposure to using Gmail, Google Calendar, or presentation tools.

Job Summary: We are looking for a Task Execution Associate who can perform simple activities on everyday computer applications like Word, Excel, Google Sheets, browsers, and email. The role involves following step-by-step instructions and completing tasks on different software tools, which will help us create training data for technology and AI teams. Key Responsibilities: Open and use common computer applications such as MS Word, Google Sheets, PDF tools, and email. Follow clear instructions to complete small tasks like creating a document, writing an email, formatting text, scheduling meetings, etc. Record each step taken in a given task using a simple format/template. Work on tasks across different devices (Windows, macOS, Linux). Follow timelines and quality guidelines as shared by the team lead. Skills & Qualifications: Basic knowledge of working with Microsoft Office, Google Workspace, and browsers. Comfortable using a computer and typing in English. Ability to read and follow instructions carefully. Attention to detail and willingness to learn. Good communication and teamwork. Prior experience in data entry, back office, or admin tasks. Exposure to using Gmail, Google Calendar, or presentation tools.

Company Description Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has 9 offices worldwide. Job Description Inside the Nexthink Engineering department, the team you will be joining participates in building what we call the Collectors: the endpoint agents that run on the system of the millions of employees mentioned above. In a nutshell, Collectors extract meaningful information about what's going on the OS, interpret it and feed it to our amazing data analytics systems. They also help to remediate detected issues and improve users experience of using their devices. Collectors are the complex and critical part of the Nexthink product. They require the highest level of reliability and performance on each of the platforms our Collectors currently runing: Windows, macOS and Linux. Challenge #1: create comprehensive and reliable solutions Challenge #2: do it for several platforms, using all the best from each platform Challenge #3: still, keep solutions cross-platform where possible Our engineers are excited to take on broad non-conventional problems and are able to narrow them down to a relevant shape and function. They constantly come up with ideas to improve our product, they prototype them, then see them through in production and measure their impact. All of this with the very high standards of quality, performance and security that are part of our DNA. Qualifications At least 7-10 years of experience in software development. Very good demonstrable understanding of operating systems internals. Experience in software development on Windows and/or macOS platform close to OS level. You are fluent in C++, preferably up to date with the latest iterations of the standard. Proven experience of leading or being important individual contributor for one or more significant projects. Consistently write concise and very well tested code. You can navigate and debug a complex code using the tools available and you have very strong attention to details. You can do OS-level research. Experience in kernel-mode software development is an advantage. Experience in multi-platform/cross-platform development, especially on Windows and macOS platforms, is an advantage as well. You enjoy working in a dynamic environment and you are result oriented. You are the problems solver and like challenging tasks. You communicate clearly and concisely in English. Additional Information We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace. With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages. If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: 💼 Permanent Contract and a competitive compensation package (including stock options). 🏡 Hybrid work model balancing office and remote work, with a structured approach for new hires to foster connections and onboarding. 🏖️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 22 days of holidays we offer) plus 3 company-paid volunteer days. 🍉 Fresh fruit, cookies, and soft drinks as well. 🤝 Regular company and team events like Voluntary Days, Pizza talks, Team Building activities, hosting Meetups at the office and more! 📣 Bonuses for referring successful hires after three months of continuous employment. Please note that not all the benefits listed above are available for temporary, contract, and internship roles. To ensure you have the most up-to-date information, we recommend checking with your Recruitment Partner. Show more Show less

Job Type Full-time Description About the role CloudBees, the leader in CI/CD (Continuous Integration and Delivery) and the company behind Jenkins, is seeking an experienced QE Engineer. CloudBees Flow and CloudBees Core are complex products which span technologies ranging from distributed systems, clustering, databases, multi-thread processing, complex scheduling and much more. In this role, the individual is expected to develop and maintain automated tests using Playwright, Selenide & other test frameworks to ensure comprehensive test coverage. Executing various types of testing of the CD-RO product to ensure the scalability and performance requirements of our customers, while collaborating in Agile environments. Perform both automated (50%) and manual (20%) testing, as well as various other DevOps activities to supporting QA process (10%) ? Load/Stress testing of the Web applications and backend ? Create and update test scripts, reports and other test documentation ? Collaborate with product management, support and engineering teams in order to establish priorities, understand requirements, formulate test plans and execute them accordingly ? Work with customer support teams to debug customer trouble tickets and reproduce them when necessary. Additional responsibilities include debugging test failures, tracking issues in Jira, and integrating tests into CI/CD pipelines The CloudBees Flow team places high value on quality with the expectation that the QE team serves as the ultimate gatekeeper for certifying the Release Readiness of the software. The ideal candidate is expected to think outside the box in terms of striking the right balance between automation, test coverage (functionality as well as performance of the software) and the speed of testing. What You’ll Do Be part of a 2 week Sprint executing payloads in lockstep with Developers. ? Develop a germane understanding of the plugin assembly line process, starting from design to delivery and follow them. Where necessary improve existing processes and become advocates for delivering top quality software. ? Work as an independent contributor collaborating with a team of developers and other test engineers. ? Collaborate with product management, support and engineering teams in order to establish priorities Requirements Role Requirements Bachelor’s degree in Computer Science, Engineering or related field. 10+ years of experience with automation testing frameworks. 2+ years of experience with performance testing tool as JMeter or Gatling. Experience with CI/CD processes and tools such as: Jenkins, GitLab, TeamCity. Experience with Java, Groovy or Kotlin . Experience with at least one of the ?loud computing services: Google Cloud Platform, Amazon Web Services or Microsoft Azure. Experience with command line interfaces on Linux. Experience with Kubernetes and Helm. Experience with UI & API test automation tools, particularly in Java stack (e.g. RoadRunner, JMeter, Gatling, Selenium, Playwright, API testing). Working experience with databases setup and managing such as Oracle, MySQL, MS SQL, MariaDB, PostgreSQL Nice to haves Previous experience with Test Management/ Reporting Tools. Previous experience with bash scripting and other command line interfaces on Linux, MacOS and Windows Show more Show less

Responsibilities: Provide on-site and remote technical support to clients, addressing hardware, software, and network-related issues. Diagnose and troubleshoot computer system malfunctions, software errors, and network connectivity problems. Install, configure, and maintain computer hardware, operating systems (Windows, macOS, Linux), and software applications. Perform system upgrades, repairs, and data recovery as needed. Set up and configure network devices such as routers, switches, and firewalls. Provide technical assistance and training to clients on computer usage and software applications. Document all service requests, troubleshooting steps, and resolutions accurately and in a timely manner. Maintain a comprehensive inventory of hardware, software, and tools. Stay up-to-date with the latest technology trends and advancements in computer hardware, software, and networking. Collaborate with other technical team members to resolve complex issues. Ensure adherence to service level agreements (SLAs) and maintain high levels of customer satisfaction. Travel to client locations as required to provide on-site support. Qualifications and Skills: Proven experience as a Computer Service Engineer, IT Support Technician, or a similar role. Strong knowledge of computer hardware, software, operating systems (Windows, macOS, Linux), and networking concepts (TCP/IP, DNS, DHCP). Hands-on experience in troubleshooting and resolving hardware and software issues. Familiarity with network devices (routers, switches, firewalls) configuration and troubleshooting. Experience with data backup and recovery procedures. Excellent problem-solving and analytical skills. Strong communication (both verbal and written) and interpersonal skills. Ability to explain technical concepts clearly and concisely to non-technical users. Excellent customer service skills with a focus on client satisfaction. Ability to work independently and as part of a team. Strong organizational and time management skills. Valid driver's license and willingness to travel to client sites. Benefits: Competitive salary based on experience and skills. Opportunities for professional development and training. Supportive and collaborative work environment. Job Types: Full-time, Permanent, Fresher, Volunteer Pay: ₹25,000.00 - ₹45,000.00 per month Schedule: Day shift Ability to commute/relocate: Perumbavoor, Kerala: Reliably commute or planning to relocate before starting work (Required) Work Location: In person

At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth. Role Overview IT Department maintains and manages internal and hosted hardware, software, and systems. This position is an IT Helpdesk Technician for internal systems, primarily focused on the Bangalore office. Key Responsibilities Update tickets (cases) by gathering information and defining the ticket urgency. Complete assigned tasks and tickets by following documented procedures, including Staging, Installation, Configuration, Upgrades and Maintenance of software and physical workstations. Communicate with professionalism and succinctly include relevant information when handing off tickets to the appropriate Line of Business, NOC Systems Administrators, Infrastructure Engineering and Systems Engineering teams. Troubleshoot ticketed problems, including coordinating with Vendor support teams. Qualifications 3+ Years of It Technical Support experience required Skills Technical interest and ability desired Familiarity with Windows and MacOS systems desired Detail oriented - strong organizational skills Exceptional verbal and written communication skills in English Ability to communicate with internal customers (employees) with courtesy and professionalism Ability to work independently and be comfortable in an environment of rapid growth and consistent change Must be able to maintain and handle shared documentation confidentially Ability to thrive in an open, collaborative, and team-based culture Ability to work cross-functionally to meet the needs of our internal customers. Behavioral Competencies Ensures Accountability Manages Complexity Communicates Effectively Balances Stakeholders Collaborates Effectively PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all. Show more Show less

At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth. Role Overview IT Department maintains and manages internal and hosted hardware, software, and systems. This position is an IT Helpdesk Technician for internal systems, primarily focused on the Bangalore office. Key Responsibilities Update tickets (cases) by gathering information and defining the ticket urgency. Complete assigned tasks and tickets by following documented procedures, including Staging, Installation, Configuration, Upgrades and Maintenance of software and physical workstations. Communicate with professionalism and succinctly include relevant information when handing off tickets to the appropriate Line of Business, NOC Systems Administrators, Infrastructure Engineering and Systems Engineering teams. Troubleshoot ticketed problems, including coordinating with Vendor support teams. Qualifications 3+ Years of It Technical Support experience required Skills Technical interest and ability desired Familiarity with Windows and MacOS systems desired Detail oriented - strong organizational skills Exceptional verbal and written communication skills in English Ability to communicate with internal customers (employees) with courtesy and professionalism Ability to work independently and be comfortable in an environment of rapid growth and consistent change Must be able to maintain and handle shared documentation confidentially Ability to thrive in an open, collaborative, and team-based culture Ability to work cross-functionally to meet the needs of our internal customers. Behavioral Competencies Ensures Accountability Manages Complexity Communicates Effectively Balances Stakeholders Collaborates Effectively PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all. Show more Show less

At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth and operational efficiency. By “Connecting Convenience” across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with customers through loyalty programs, shopper insights, and unmatched real-time market intelligence via mobile applications, such as GasBuddy. We’re a global team committed to excellence, collaboration, and driving real impact. Explore our opportunities and become part of a company that values diversity, integrity, and growth. Role Overview IT Department maintains and manages internal and hosted hardware, software, and systems. This position is an IT Helpdesk Technician for internal systems, primarily focused on the Bangalore office. Key Responsibilities Update tickets (cases) by gathering information and defining the ticket urgency. Complete assigned tasks and tickets by following documented procedures, including Staging, Installation, Configuration, Upgrades and Maintenance of software and physical workstations. Communicate with professionalism and succinctly include relevant information when handing off tickets to the appropriate Line of Business, NOC Systems Administrators, Infrastructure Engineering and Systems Engineering teams. Troubleshoot ticketed problems, including coordinating with Vendor support teams. Qualifications 3+ Years of It Technical Support experience required Skills Technical interest and ability desired Familiarity with Windows and MacOS systems desired Detail oriented - strong organizational skills Exceptional verbal and written communication skills in English Ability to communicate with internal customers (employees) with courtesy and professionalism Ability to work independently and be comfortable in an environment of rapid growth and consistent change Must be able to maintain and handle shared documentation confidentially Ability to thrive in an open, collaborative, and team-based culture Ability to work cross-functionally to meet the needs of our internal customers. Behavioral Competencies Ensures Accountability Manages Complexity Communicates Effectively Balances Stakeholders Collaborates Effectively PDI is committed to offering a well-rounded benefits program, designed to support and care for you, and your family throughout your life and career. This includes a competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance with ample time off [time away] and, where appropriate, hybrid working arrangements. Employees have access to continuous learning, professional certifications, and leadership development opportunities. Our global culture fosters diversity, inclusion, and values authenticity, trust, curiosity, and diversity of thought, ensuring a supportive environment for all. Show more Show less

Job Title : Cybersecurity Analyst (2+ years of experience) Location : Trivandrum,kerala Job Type : Full-time Key Responsibilities Monitor and Respond to Security Alerts : Continuously monitor security alerts across various platforms (SIEM, IDS/IPS, firewall, etc.). Investigate and triage security incidents, ensuring quick resolution or escalation as needed. Work with the incident response team to manage and contain security breaches. Vulnerability Management Conduct regular vulnerability scans and assessments to identify weaknesses in the organization's IT infrastructure. Coordinate patch management efforts to ensure systems remain up to date with security patches. Recommend and implement strategies to mitigate Auditing & Compliance : Assist with security audits and assessments, ensuring compliance with industry regulations (e.g., GDPR, HIPAA, PCI-DSS). Maintain and track security policies, procedures, and documentation. Threat Intelligence & Analysis Keep up-to-date with emerging cyber threats, trends, and vulnerabilities to proactively protect the organization. Analyze security data and reports to identify patterns and trends in cyber threats. Implement threat intelligence feeds and integrate them with security tools. Security Tool Management Configure, manage, and maintain security tools such as firewalls, anti-virus, anti-malware, and SIEM platforms. Assist with the configuration and deployment of endpoint detection and response (EDR) tools. Collaboration & Training Collaborate with other IT teams to ensure security controls are applied consistently across all systems. Assist in training internal teams on best practices for security hygiene and incident reporting. Required Skills & Qualifications Minimum of 2 years in a cybersecurity or IT security-related role, with a solid understanding of network security, system security, and incident response. Technical Skills Proficient in security technologies such as SIEM (Splunk, ArcSight), IDS/IPS, firewalls, VPNs, endpoint protection, etc. Experience with vulnerability management tools and patching processes. Knowledge of TCP/IP, firewalls, and other network protocols. Familiarity with operating systems (Windows, Linux, MacOS) and common security vulnerabilities (OWASP Top 10, (Preferred) : CompTIA Security+ Certified Information Systems Security Professional (CISSP) Certified Ethical Hacker (CEH) GIAC Security Essentials (GSEC) or Skills : Strong analytical and problem-solving skills. Excellent written and verbal communication skills. Ability to work independently and as part of a team. Strong attention to detail and ability to prioritize tasks in a fast-paced environment. (ref:hirist.tech) Show more Show less

About The Opportunity Netrix Global is looking for a Cloud Engineer (Software Packaging) , a technical position within the Managed Services division, responsible for delivering the Software Packaging services to Netrix’s customers. The Cloud Engineer (Software Packaging) reports to the Team Lead (Cloud) and upto in the Sr. Manager (Cloud) under Managed Services and will serve as an escalation point to the TOC and Cloud Systems Support Team. The position requires knowledge of Packaging, UAT, QA and Deployment of Software across the customer environments and includes but not limited to Administration, Management, Monitoring and Troubleshooting of Software Packages deployed and maintenance of the customer’s SCCM, Intune, JAMF Environment, with good understanding and troubleshooting skills tied to Entra ID, Intune, Windows Server and End-User workstation OS (Windows 10, 11, macOS). The ideal candidate will have strong troubleshooting skills in the above technologies in a multi-user environment. This role will involve collaborating with various teams and with minimal supervision and individuals in this role are required to perform duties as an experienced professional in their field, executing advanced technical procedures, including, but not limited to, customer support, technical support, maintenance, system enhancements, and administration. This position requires excellent verbal and written communication skills as the primary point of customer interaction for incidents and service requests. How You Will Make An Impact High-performance contributor within a global Customer Facing Software Packaging support team that supports customers across US, UAE. Action packaging requests, UAT with customers/application owners, Support QA testing and validation of packages, and schedule production rollout of software packages by working closely with the Senior Software Packaging Engineering team. Strong endpoint management skills as it ties to troubleshooting software/os level issues tied to packaging/UAT/QA/Deployment on Windows 10, 11 and macOS (plus) with Customers/App Owners Assist in the Development of new and Update of existing automated scripts to handle custom requirements. Work with customer to execute Change requests as per Change management window provided by the business Deliver Software Packaging Services within established SLAs for each customer. Works with clients for problem determination and communicates directly with clients for resolution of systems hardware and software and related infrastructure in the network environment per defined SLAs, within the company’s ticketing system. Document system configurations, procedures, and best practices and maintains detailed technical documents. Accepts assignments to assist or lead project-based work. Participates in client onboarding, delivery/field projects, or internal projects to improve our services. Participate in on-call rotation and respond to system emergencies outside of regular business hours as needed. Attend daily/weekly standup calls with customers to report on status of open packaging requests, solve for issues/obstacles and drive initiatives. Continually works toward the development of their technical skill set(s) to better serve the Netrix Global organization and its clients. What You Will Bring To The Table Bachelor's degree in information technology, or a related field (or equivalent experience). Min 3 years’ experience in software packaging lifecycle tasks, including packaging, UAT, QA and Deployment and includes but not limited to administration, troubleshooting, monitoring and maintenance of related environments. Strong OS, Hardware, Software troubleshooting and OS/Application Security Mitigation skills alongside Entra ID, Windows Server , Workstation concepts. Entra ID or Endpoint Management or Relevant certifications preferred. High standards of service to users/customers and team oriented. Excellent written, verbal communication skills. Excellent Organization and time management skills and ability to multi-task. Shift Timings : Monday - Friday 8:30 AM - 5:30 PM IST. Needs to attend US app packaging customer standup daily/weekly calls that fall outside of the regular schedule. About Us At Netrix Global our values are the philosophies and principles that we live by. They support our vision, help us achieve our goals and commit us to a common purpose. We Own Outcomes, Win Together, Make An Impact, Enjoy The Journey, and Respect All! Netrix Global is a mission-driven organization with the goal of providing the people, processes, and technology needed to run and scale modern, data-driven businesses that are always on and always secure. Our breadth of capabilities allows us to provide holistic offerings that solve even today’s most complex business challenges, delivering to you an integrated, optimized, and future-proof solution. We work with clients of all sizes and specialize in solutions for healthcare, manufacturing, government, education, financial services, and legal industries. Netrix is consistently ranked in the CRN VAR500, detailing the country’s top system integrators. At Netrix, we’re driven to solve business problems with innovative technology solutions. We focus on end-users and are committed to client satisfaction. What You Can Expect From Us We offer a competitive compensation package, comprehensive group benefits to meet the needs of you and your family, flexibility, and time off when you need it, and a casual work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations. If you need reasonable accommodations, please let us know by contacting NetrixHR@Netrixglobal. To learn more about Netrix Global please go to www.netrixglobal.com Show more Show less