Luxury Sales Manager

Role Overview

Luxury Sales Professional

Key Responsibilities

• Drive

  sales conversions

  through personalized client engagement and upselling/cross-selling techniques.
• Build and maintain long-term

  client relationships

  , ensuring repeat and referral business.
• Maintain in-depth product knowledge (premium healthcare, holistic wellness services) to

  confidently advise customers

  .
• Provide

  exclusive client experiences

  including private viewings, Exclusivity, and after-sales service.
• Achieve monthly/quarterly

  sales targets and KPIs

  .
• Maintain

  store presentation standards

  as per brand guidelines.
• Ensure

  discretion and confidentiality

  while handling UHNI clientele.
• Collaborate with marketing teams for

  clienteling events

  (Curated Collection Event, VIP previews, private gatherings).

Qualifications & Skills

• Graduate (preferably in Business, Retail, Fashion, or Hospitality).
• 3–8 years of

  luxury retail sales experience

  (fashion, jewelry, watches, automobiles, or hospitality).
• Excellent communication in

  English, Hindi, and Bengali

  .
• Strong

  sales track record

  in handling premium/luxury clients.
• High emotional intelligence, grooming, and professional etiquette.
• Ability to maintain

  CRM records

  and client databases.