Lubrikote - Lead - Technical Sales & Solutions

Job Description

Primary Role Revenue growth Customer acquisition and retention rates Sales team performance and productivity Customer satisfaction ratings Market research and trend analysis Provide technical consultation on die casting peripherals Assist customers in selecting the right die casting peripherals Offer demo equipment for evaluation Assist with installation and commissioning of die casting peripherals Provide training and support on die casting peripheral use and maintenance Troubleshoot issues with die casting peripherals with reference to Electrical and mechanical problems Offer maintenance and repair services for die casting peripherals Integrate die casting peripherals with other equipment and systems Monitor die casting peripheral condition to predict and prevent failures Offer upgrades and retrofits for existing die casting peripherals Provide warranty and spare parts support Offer documentation and reporting on die casting peripheral Strong knowledge of dye casting processes and peripherals Should have good communication, presentation & interpersonal skills Ability to travel for customer meetings, trade shows, conferences and give Should have knowledge of MS-office , PPT Should be able to use CRM software (ref:iimjobs.com)