Logistics Coordinator

Job description We are looking for a dedicated and knowledgeable Freight Broker with a minimum of 1 year of experience to join our growing logistics team. The ideal candidate will have a strong foundation in freight brokerage, including managing relationships with both carriers and clients. You will play a key role in ensuring the successful transportation of goods, facilitating efficient communication between shippers and carriers, and optimizing costs and delivery schedules. Key Responsibilities: Freight Coordination: Act as the main liaison between shippers and carriers, coordinating the logistics of moving goods from origin to destination. Carrier Network Management: Develop and maintain a strong network of reliable carriers. Negotiate rates and ensure available capacity to meet customer requirements. Customer Interaction: Provide excellent customer service by managing client expectations, answering inquiries, and resolving issues promptly. Negotiation: Negotiate freight rates, terms, and conditions with carriers and customers to ensure competitive pricing and effective solutions. Problem Solving: Handle any issues that arise during transit, including delays, damages, or claims, ensuring resolution and customer satisfaction. Compliance & Documentation: Ensure all shipments comply with regulations and maintain accurate documentation of transactions, invoices, and customer interactions. Market Research: Stay updated on industry trends, rates, and competitor activities to adjust strategies and maintain competitive pricing. Sales Support: Assist with the generation of new business through client outreach, referrals, and the development of long-term relationships. Tracking & Reporting: Monitor the status of shipments and provide updates to clients as needed. Track key performance metrics and report on freight activity. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹35,000.00 per month Schedule: Fixed shift Monday to Friday Night shift Work Location: In person