Logistics - Assistant Manager /Senior Executive

Qualification & Experience

Education : Graduate / MBA (Supply Chain preferred)

Experience : 4–8 years in FMCG logistics/dispatch/warehouse

Industry : FMCG / Food / Beverage / Dairy / Snacks / Pharma FMCG

Role Summary

Responsible for managing end-to-end dispatch operations for finished goods in a fast-moving consumer goods (FMCG) setup, ensuring on-time delivery, accurate documentation, transporter coordination, FIFO management, and adherence to compliance & hygiene standards.

Key Responsibilities

Dispatch Planning & Execution

• Coordinate daily dispatch plan as per sales orders & market demand.
• Prioritize Modern Trade Dispatches & Deliveries by considering PO expiry date.
• Coordinate with Client, agent, transporter, drivers to ensure right time delivery.
• Ensure dispatches meet OTD (On-Time Delivery) and fill-rate targets.
• Maintain RTV (Return to Vendor) – proper coordination for Article mismatch / shortage / damaged etc and maintain accurate records of returns with proper reasons, quantity.

Warehouse & Inventory Coordination

• Monitor FIFO/FEFO practices for FMCG product freshness & shelf life.
• Track dispatch inventory, report shortages & damages.

Documentation & System Handling

• Update dispatch details in ERP / SAP / WMS systems.
• Maintain daily dispatch MIS, vehicle log book & transporter ledger.

Transporter & Vendor Coordination

• Liaise with transport partners for vehicle arrangement and trip planning.
• Negotiate spot freight & ensure cost control without compromising service.

Quality, Compliance & Safety

• Ensure correct pack size, batch & expiry dispatch as per order.
• Comply with regulatory norms (Legal Metrology, GST, E-way bills).
• Adhere to FMCG safety, food handling, and hygiene policies.

Continuous Improvement & Reporting

• Monitor KPIs: OTIF, vehicle turnaround time, freight efficiency, fill rate, FIFO compliance.

Skill Requirements

Technical Skills

• FMCG warehouse & dispatch operations knowledge
• ERP/SAP/WMS system handling
• MS Excel & reporting (V-lookup, Pivot preferred)
• E-way bill portal expertise
• Knowledge of FMCG distributor network & logistics cycle

Behavioral

• Strong follow-up & coordination skills
• Discipline in hygiene & compliance
• Situational decision-making under pressure (month-end peaks)
• Team leadership & vendor management

KPI Metrics

• On-Time Dispatch %
• OTIF (On-Time In-Full) delivery
• Vehicle Turnaround Time
• Logistics cost per MT / per km
• Zero dispatch errors & documentation accuracy
• Market return control & damage rate

Work Environment

• Factory/Warehouse environment – FMCG food safety norms
• Must handle peak demand days (month-end / festival season)
• Travel for transporter coordination / distributor check (if required)

Job Type: Permanent

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Provident Fund

Work Location: In person