L&OD Manager / Senior Manager

Job Requirements

Learning Solutions Development:

Collaborate with business units to identify learning needs and design tailored learning solutions that support strategic goals and Turbo ambition.

Develop and facilitate a variety of learning formats, including workshops, virtual learning, and eLearning content, to enhance employee skills and knowledge.

Leverage instructional design principles to create high-quality eLearning modules and blended learning programs.

Take ownership of learning initiatives from inception to execution, ensuring alignment with business priorities.

Coordinate logistics, communications, and follow-up actions for learning programs and events.

Plan and adhere to learning budget and ensure optimisation of cost through innovative efforts.

Establish metrics and benchmarks to measure the effectiveness of learning programs.

Work closely with senior leadership, People Business Partners and other internal and external vendors to design and address learning needs.

LMS Management (SuccessFactors):

Oversee the administration and maintenance of the LMS (SuccessFactors), ensuring smooth operation and accurate records.

Manage course scheduling, enrolments, reporting, and user access in the LMS.

Work closely with HR and IT to resolve system issues and enhance platform usability.

Data Analysis & Reporting:

Utilize learning data and analytics (data on tap) to measure the effectiveness of learning programs and make data-driven decisions.

Provide regular reports on learning trends, course completion rates, and feedback to stakeholders.

Continuously improve learning initiatives based on data insights and business outcomes.

Work Experience

Compliance & Policy Adherence:

Develop, manage, and improve the usage and track compliance-training programs across the organization to ensure employees meet regulatory and legal requirements.

Collaborate with compliance and legal teams to maintain a comprehensive library of compliance-related courses.

Monitor adherence to mandatory training and escalate non-compliance issues to the appropriate stakeholders.

Track and improve the usage of higher education policy-related courses, ensuring that policy remains relevant and up to date.

Familiarise people Business Partners (PBPs) on key aspects of higher education policies, equipping them to ensure that employees follow and benefit from these

Automation of Routine Processes:

Identify opportunities to automate routine learning processes such as training enrolments, notifications, reporting, and compliance tracking.

Implement and manage automation tools to streamline workflow and enhance operational efficiency.

Work with internal teams to ensure the automation of processes aligns with organizational goals and increases productivity

Crafting Functional Learning Journeys:

Collaborate with an institute of repute to design and develop two new functional learning journeys aligned with organizational capabilities and business needs.

Integrate cutting-edge industry practices and knowledge into the learning journeys, and organizational context, ensuring relevance and impact.

Oversee the development of curriculum, assessment, and delivery methods, ensuring a robust and practical learning experience.

Monitor and assess the effectiveness of these learning journeys and make necessary improvements based on feedback and business outcomes.

Qualifications:

Master's / Bachelor's degree in Human Resources, Organizational Development, Learning & Development, or related field.

12+ years of experience in Learning & Development, Organizational Development, or a related field.

Experience with SuccessFactors LMS or similar systems is required.

Strong facilitation, instructional design, and eLearning development skills.

Proficiency in using learning data analytics and reporting tools.

Ability to work independently and manage multiple projects with tight deadlines.

Excellent communication, collaboration, and stakeholder management skills.

Key Competencies:

Planning and Implementation

Instructional Design and Curriculum Development

Learning Agility & Continuous Improvement

Strong Analytical and Problem-Solving Skills

Attention to Detail & Organizational Skills

Ability to Drive Change and Influence Others