Zonal Training Manager (Oncology)

Role & responsibilities

The objective of this role is to act as a strategic business partner by delivering impactful training interventions. This includes equipping employees particularly field representatives with the skills, product knowledge, and behavioral competencies necessary to achieve business objectives and performance.

Key Responsibilities

Training and Development

• Deliver pre onboarding (e.g., DSL assignments, LMS) and track eLearning progress.
• Provide on-the-job training and post follow-up in collaboration with RMs/ZMs with key focus on Oncology scientific acumen and consultative selling.
• Develop therapy-specific e-learning modules using Articulate 360 especially for complex areas such as Oncology products, clinical studies, and treatment landscapes. Conduct periodic localized product and skill-based trainings and mock role plays.
• Facilitate regular field coaching and skill development using structured coaching tools.
• Align training focus based on feedback from sales leaders, probation status, PAP plans, and KPIs.

Stakeholder Collaboration

• Work closely with Sales and Medical Affairs to align training on Oncology product positioning, objection handling, and treatment protocols.
• Collaborate with HO trainers to co-facilitate advanced learning projects, including Oncology-focused modules.
• Coordinate with RM/SM/BCM/HR to align KPIs and training needs of representatives managing Oncology portfolios.

Performance Monitoring:

• Track progress through quizzes, and coaching logs, including therapy-specific benchmarks such as Oncology knowledge assessments and simulation-based evaluations.
• Adapt training plans based on Training Needs Analysis and field insights, especially in complex areas like Oncology where continuous upskilling is critical.

Other Responsibilities:

• Allocate ~10 days/month for fieldwork and 10 days for classroom/training activities.
• Maintain high standards of confidentiality and professionalism in all aspects of work.
• Undertake additional responsibilities as required by management.

Profile Requirements

Minimum Qualifications

• Graduate in life sciences/pharmacy preferred. MBA in HR will be an added advantage

• Excellent communication, facilitation, and teaching skills.

• Strong communication and facilitation skills with an ability to engage across therapy areas.

• In-depth understanding of Oncology products.