Lobby Manager

As a Duty Manager, your main responsibilities will include keeping track of monthly, quarterly, and yearly goals, working with management to assess and enhance processes and policies, monitoring and reporting on revenue and cash flow, upholding and enforcing company policies, training new hires, addressing employee complaints or performance issues as needed, checking in with employees regularly to determine satisfaction, scheduling shifts, assisting management in creating the department's budget, addressing customer issues and complaints, scheduling regular maintenance and cleaning of facilities, meeting regularly with upper management to stay informed on company issues, overseeing the security of the facility, and ensuring a high level of customer service. To excel in this role, you should have prior work experience as a Duty Manager or in a similar management position, preferably in the industry. Customer service experience, knowledge of cash management and bookkeeping procedures, team management skills, strong organizational skills, experience with facilities maintenance and security, and excellent problem-solving abilities are essential. You must also be available to work in shifts, including weekends. This is a full-time position with the benefit of food provided. The work schedule is during the day shift, and the job location is in person.,