Loans Customer Service Manager

3 - 8 years

3 - 8 Lacs

Posted:3 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

-Responsible for managing day-to-day customer service operations related to loan products.
-Supports loan applicants and borrowers across the loan lifecycle.-Supervises a customer service team to enhance the borrower experience.

Required Candidate profile

-4 to 8 yrs of experience in customer service (preferably loans) in NBFC, Bank, Fintech.-Experience in handling loan servicing processes.-Previous experience supervising a team is preferred.

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