LMS Platform Specialist

We re seeking a detail-oriented LMS Platform Specialist to join our Client Education team in Bangalore. This role supports the implementation and continuous improvement of Clario Learn, our external client-facing training platform. You ll help maintain content, troubleshoot issues, and generate reports that support learning across all business lines.

What We Offer

• Competitive compensation + benefits aligned to local standards

• Flexible work arrangements and remote-friendly setup

• Professional development opportunities and cross-functional collaboration

• Inclusive culture that values innovation and continuous improvement

What You ll Be Doing

• Support the implementation, maintenance, and enhancement of Clario Learn and its reporting capabilities

• Upload and manage curricula, assessments, and certifications across business lines

• Conduct quality checks on LMS content and identify areas for improvement

• Provide Level 1 support for LMS issues and escalate complex problems to senior team members

• Resolve access issues and ensure proper syncing across systems

• Generate automated and ad-hoc reports for internal and external stakeholders

• Maintain guides, processes, standards, and procedures related to LMS operations

• Document recurring issues and solutions to build a knowledge base

• Collaborate with instructional designers to ensure LMS standards are met during course creation

• Coordinate with other teams to support Clario initiatives involving LMS functionalities

• Enforce consistent eLearning structures across business lines

What We Look For

• 1 3 years of experience managing LMS or eLearning platforms at an advanced level

• Familiarity with SCORM and APIs

• Ability to manage multiple courses and meet deadlines in a fast-paced environment

• Strong training skills and ability to select appropriate methodologies

• Excellent English communication skills (written and verbal)

• Proven cross-functional collaboration experience

• Experience in eLearning instructional design preferred

• Knowledge of pharmaceutical industry training methodologies preferred

• Ability to learn technical products quickly using pre-release documentation/software

• Experience with virtual delivery platforms such as Absorb preferred

• Relevant certifications in eLearning or training are a plus

At Clario, our purpose is to transform lives by unlocking better evidence. It s a cause that unites and inspires us. It s why we come to work and how we empower our people to make a positive impact every day. Whether youre advancing clinical science, building innovative technology, or supporting our global teams, your work helps bring life-changing therapies to patients faster.