LMS Platform Specialist

Were seeking a detail-oriented LMS Platform Specialist to join our Client Education team in Bangalore. This role supports the implementation and continuous improvement of Clario Learn, our external client-facing training platform. You’ll help maintain content, troubleshoot issues, and generate reports that support learning across all business lines.

What We Offer

• Competitive compensation + benefits aligned to local standards
• Flexible work arrangements and remote-friendly setup
• Professional development opportunities and cross-functional collaboration
• Inclusive culture that values innovation and continuous improvement

What You’ll Be Doing

• Support the implementation, maintenance, and enhancement of Clario Learn and its reporting capabilities
• Upload and manage curricula, assessments, and certifications across business lines
• Conduct quality checks on LMS content and identify areas for improvement
• Provide Level 1 support for LMS issues and escalate complex problems to senior team members
• Resolve access issues and ensure proper syncing across systems
• Generate automated and ad-hoc reports for internal and external stakeholders
• Maintain guides, processes, standards, and procedures related to LMS operations
• Document recurring issues and solutions to build a knowledge base
• Collaborate with instructional designers to ensure LMS standards are met during course creation
• Coordinate with other teams to support Clario initiatives involving LMS functionalities
• Enforce consistent eLearning structures across business lines

What We Look For

• 1–3 years of experience managing LMS or eLearning platforms at an advanced level
• Familiarity with SCORM and APIs
• Ability to manage multiple courses and meet deadlines in a fast-paced environment
• Strong training skills and ability to select appropriate methodologies
• Excellent English communication skills (written and verbal)
• Proven cross-functional collaboration experience
• Experience in eLearning instructional design preferred
• Knowledge of pharmaceutical industry training methodologies preferred
• Ability to learn technical products quickly using pre-release documentation/software
• Experience with virtual delivery platforms such as Absorb preferred
• Relevant certifications in eLearning or training are a plus

At Clario, our purpose is to transform lives by unlocking better evidence. It’s a cause that unites and inspires us. It’s why we come to work—and how we empower our people to make a positive impact every day. Whether you're advancing clinical science, building innovative technology, or supporting our global teams, your work helps bring life-changing therapies to patients faster.