System Administrator Intelex Technologies Ulc

2.0 - 4.0 years

2 - 4 Lacs

Bengaluru, Karnataka, India

On-site

Main Responsibilities Support Absorb learning management system (LMS) software. Provide technical support to instructors, administrators, and learners. Manage access controls, user roles, and permissions. Create and maintain courses, learning paths, and content libraries. Ensure compliance training modules are updated with changes in regulations and policies. Track and report employee compliance training participation and completion. Notify managers and employees about overdue or upcoming compliance courses. Monitor LMS performance, troubleshoot issues, and perform maintenance. Generate reports and analytics on learner progress and course completion. Liaise with third parties and stakeholders to support system integrations. Ensure seamless integration between LMS and other systems like HR and CMS. Configure and customize the platform: user management, content, notifications. Set up custom dashboards for stakeholders to track training and compliance. Analyze platform data to improve utilization and performance. Work independently and collaboratively with a proactive approach. Research technologies and trends to recommend innovative learning solutions. Collaborate with cross-functional teams to translate business needs into solutions. Evaluate and recommend system upgrades and technology enhancements. Ensure compliance with industry standards and security protocols. Work with platform support on service requests and enhancements. Document system configurations, processes, and troubleshooting steps. Required Qualifications Bachelor's degree with 6+ years of technology or industry experience. 4+ years of experience working with learning tools (LMS). Knowledge of intelligent communication platforms for workforce engagement. Strong written and verbal communication skills. Strong technical, analytical, and IT systems knowledge. Understanding of data security, privacy (e.g., GDPR), and compliance standards. Strong collaboration skills with SMEs and stakeholders. Strong negotiation skills in gathering and defending system requirements. Ability to quickly learn new platforms and technologies. Preferred Qualifications Experience with Absorb LMS. Experience working in Agile environments and familiarity with testing practices. Knowledge of automation concepts.

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