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Jio Platforms Limited (JPL)
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Linux Administrator L1

Linux Administrator L1

Jio Platforms Limited (JPL)

4 years

0 Lacs

navi mumbai maharashtra india

Posted:1 day ago| Platform:

Apply

Skills Required

linux support reports monitoring triage stability resolve service management server provisioning patch security documentation suse grep logical networking tcp ip python ssh certification

Work Mode

On-site

Job Type

Contractual

Job Description

Linux Support Engineer (L1)

Detail Requirement

Location Navi-Mumbai, Maharashtra

Experience:1 – 4 Years

Role Summary:

Linux Support Engineer (L1)

Key Responsibilities:

Monitoring & Triage:
Proactively monitor system health (e.g., using OMI), acknowledge alerts, and perform first-line investigation and diagnosis to assess priority.
Incident Resolution:
Resolve common Level 1 issues independently (e.g., service restarts, disk space cleanup, user management, log analysis).
Escalation:
Escalate complex incidents to L2/L3 engineers with clear, detailed initial findings.
System Maintenance:
Execute standard operational procedures, including user administration, basic server provisioning, and following
patch management
procedures for OS security compliance.
Documentation:
Create and maintain detailed documentation and contribute to the team's knowledge base.

Required Skills & Qualifications:

Experience:
2–3 years in technical support or system administration.
Linux Fundamentals:
Hands-on experience with major distributions (
RHEL, SUSE, Ubuntu
).
Core Commands:
Understanding of fundamental commands for file/process management (
grep, awk, sed
) and Linux filesystem hierarchy/permissions.
Troubleshooting:
Logical, problem-solving mindset and familiarity with using a
ticketing system
.
Communication:
Excellent written and verbal English skills to communicate technical concepts clearly.

Preferred Qualifications:

Basic knowledge of
networking concepts
(TCP/IP, DNS).
Exposure to
scripting
(Bash, Python) or core services (SSH, Apache).
Relevant Linux certification (e.g.,
RHCE
).
Experience in a 24/7 shift environment.

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