58 Grep Jobs

Information Developer - OSS Assurance This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description: Aruba is an HPE Company, and a leading provider of next-generation network access solutions for the mobile enterprise. Helping some of the largest companies in the world modernize their networks to meet the demands of a digital future, Aruba is redefining the “Intelligent Edge” – and creating new customer experiences across intelligent spaces and digital workspaces. Join us redefine what’s next for you. Job Family Definition: Applies specialized knowledge to conceptualize, design, develop, unit-test, configure, and implement portions of new or enhanced (upgrades or conversions) business and technical software solutions through application of appropriate standard software development life cycle methodologies and processes. Interacts with the Client and project roles (e.g., Project Manager, Business Analyst, Data Engineer) as required, to gain an understanding of the business environment, technical context, and organizational strategic direction. Defines scope, plans, and deliverables for assigned components. Understands and uses appropriate tools to analyze, identify, and resolve business and or technical problems. Applies metrics to monitor performance and measure key project parameters. Prepares system documentation. Conforms to security and quality standards. Stays current on emerging tools, techniques, and technologies. Management Level Definition: Contributions include applying intermediate level of subject matter expertise to solve common technical problems. Acts as an informed team member providing analysis of information and recommendations for appropriate action. Works independently within an established framework and with moderate supervision. What you’ll do: Responsibilities: Participates as a member of development team. Completes development of units with designs prepared by more senior developers. Participates in code reviews. Prepares and executes unit tests. Applies growing technical knowledge to maintain a technology area (e.g. Web- site Development). May perform unit design. Applies company and 3rd party technologies to software solutions of moderate complexity. Configures end-user or enterprise systems designed by more senior technologists. Education and Experience Required: Typically a technical Bachelor's degree or equivalent experience and a minimum of 2 years of related experience What you need to bring: Knowledge and Skills: Must have a minimum of 2 years of relevant experience in Telecom domain, preferably in Operations Support System. Should have experience NIFI, Telegraf, Java, Python, KS8, REST API Possess hands on experience on Linux OS and Linux tools such as grep, sed, awk Needs to have good understanding about infra (VM Ware, RHV), Database (Oracle/Postgres etc.) Experience in OSS product portfolio such as HPE vTEMIP, UCA, UTM, IBM Tivoli, Netcool etc will be an added advantage. Good Communication skills (Written and Verbal) is mandatory. Additional Skills: Accountability, Accountability, Action Planning, Active Learning (Inactive), Active Listening, Bias, Business, Business Growth, Business Planning, Coaching, Commercial Acumen, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Experience Strategy, Data Analysis Management, Data Collection Management (Inactive), Data Controls, Deliverables Management, Design Thinking, Development Methodologies, Empathy, Follow-Through, Growth Mindset, Intellectual Curiosity (Inactive) {+ 8 more} What We Can Offer You: Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected: Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #aruba Job: Services Job Level: TCP_02 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins. Why join Coupa? 🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend. 🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence. 🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other. Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa. The Impact of a Technical Support Engineer, Advanced to Coupa: As an Advanced Support Engineer, you will ensure our Global Support delivery teams get issues to root cause in a timely manner. You will provide additional expertise in troubleshooting issues, and reviewing issues going to Development and Cloud Operations to ensure technical accuracy and contribute to meeting SLTs by providing quick and detailed responses on customer issues. You will enable the Support delivery teams to be more independent in investigating documenting and resolving customer issues by helping support staff build skills in product, systems and domain knowledge. What You'll Do: Troubleshoot and resolve product issues independently: Review and evaluate support defects and requests in order to resolve the issue or provide direction on the best path to resolution Follow recommended Best Practices for ticket quality, troubleshooting, and managing workload via global queues. Work cases with support staff: Provide instruction and feedback on best practices for documenting issues and creating ADV tickets Educate the support staff: Contribute to development of training materials and participate in training sessions for the Support delivery teams in the Americas Gain an understanding of customer use cases in procurement, sourcing, expense, contract management, inventory management, supplier management, and business analytics along with the underlying application and technical platforms which support them with the vision to become a subject matter expert in one area What You Will Bring to Coupa: Proficient at using numerous tools on your workbench, including Unix/Linux system tools (SSH, SFTP, GREP, etc), Cloud Monitoring systems (New Relic, ELK, Grafana), Debugging (Airbrake), REST API calls, along with MySQL Console, PHPMyAdmin, OKTA, Atlassian tool suite and our Coupa internal control system (Control Next) Apply your knowledge of both system and application programming by using Ruby on Rails, SQL, Bash scripts, XML, cXML, XSLT, DOM, HTML, SAML among others and how these work with Amazon Web Services, Microsoft Azure, Docker, web servers, application servers, and databases Must be fast learner, self-motivated, agile and receptive to constructive feedback. Able to manage multiple issues simultaneously and communicate effectively. Minimal travel may be required Ideally, you have a bachelor’s degree in a relevant technical field along with 4-6 years’ experience Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. Please be advised that inquiries or resumes from recruiters will not be accepted. By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.

Brevo is the leading and fast-growing Customer Relationship Management (CRM) suite designed to enable millions of organizations to connect with people using technology for their success. Our platform gives businesses a unified view of the entire customer journey, empowering them to grow with intuitive marketing and sales tools, including Marketing Automation, Email, SMS, WhatsApp, Chat, and much more. As a proud B Corp certified company, we are committed not only to performance but also to purpose—meeting high standards of social and environmental impact. Today, more than 500,000 businesses across 180 countries, including Louis Vuitton, Carrefour, eBay, and Michelin, trust Brevo’s reliable technology and 75+ integrations to deliver unparalleled customer experiences, reduce costs, and drive sales. Brevo reached €179M ARR in 2024 (35% growth year on year) and has close to 1,000 employees globally. At Brevo , we support over 500,000 customers across the globe - in 6 languages and counting. As a Tech Support Analyst , you’ll be the bridge between our technology and the people who rely on it every day. When customers hit a roadblock, you’ll be there to guide them, troubleshoot issues, and make sure they get not just answers, but the best support experience possible. As a Tech Support Analyst, you will: Analyse and fix technical issues reported by the Customer Care Team (Level 1) Set and monitor the SLAs (response time, quality of the answers, etc.) Provide the right tools and create a process to ensure the best quality tech support Work with the Technical Managers and the Product Owners to categorise and prioritise the tech tickets Work with the tech team to track the status of product fixes and feature requests, and provide consolidated updates to the customers Actively work with the other Tech Support Team members, discuss the feedback and drive improvements in the current process What will contribute to your success: Minimum 2 years of experience in Tech Support/L2 profile Ability to read and understand code in any programming language, along with hands-on experience using Git Knowledge about API methods (GET/POST/PUT/DELETE) and HTTP response codes (2XX, 4XX, 5XX) Knowledge of Databases (MySQL/MSSQL/Oracle, MongoDB would be preferred) Knowledge of JSON/XML, Good to know any monitoring tool Knowledge of any web developer tool (Inspect Element) Knowledge of basic terminal commands (like cd, grep, cat, mv, rm, etc) Empathy for our clients and owners in solving their issues Excellence in bug troubleshooting, KPIs and SLA management Excellent communication skills Interview Process: Round 1 - HR Screening (15 mins) Round 2 - Technical Interview (60 mins) Round 3 - Hiring Manager Interview (45-60 mins) Round 4 - HR round (30 mins) What we offer: A unique opportunity to join an international and collaborative startup environment in a hyper-growth context Hybrid working with 2 days of work from home The chance to grow your professional and technical skills, with actual room for career progression A modern office in a central location with free fruits and drinks, and a lot of fun activities Excellent referral program where employees can choose a gift item worth 1.5 lac, including a bike, flight tickets, and many more 1.4 times your day salary if you're working on any week off or holiday due to critical tasks or issues An umbrella of leaves and holidays Budget to support your workspace at home Medical insurance of INR 10 lakh is borne by the company An employee-friendly compensation structure that includes tax-saving optional components, where the employee can save extra tax Bi-annual global company offsite; inter-office trips Virtual Festival and Birthday celebrations, Team parties, and team-building outings Brevo puts diversity and inclusion at the heart of its values. We examine all applications with treatment based on equal skills and applying the principles of non-discrimination.

Job description About this role What are Aladdin and Aladdin Engineering? You will be working on BlackRock's investment operating system called Aladdin , which is used both internally within BlackRock and externally by many financial institutions. Aladdin combines sophisticated risk analytics with comprehensive portfolio management, trading, and operations tools on a single platform. It powers informed decision-making and creates a connective tissue for thousands of users investing worldwide. Our development teams are part of Aladdin Engineering . We collaborate to build the next generation of technology that transforms the way information, people, and technology intersect for global investment firms. We build and package tools that manage trillions in assets and support millions of financial instruments. We perform risk calculations and process millions of transactions for thousands of users worldwide every day. Your Team: The Database Hosting Team is a key part of Platform Hosting Services , which operates under the broader Aladdin Engineering group. Hosting Services is responsible for managing the reliability, stability, and performance of the firm's financial systems, including Aladdin, and ensuring its availability to our business partners and customers. We are a globally distributed team, spanning multiple regions, providing engineering and operational support for online transaction processing, data warehousing, data replication, and distributed data processing platforms. Your Role and Impact: Data is the backbone of any world-class financial institution. The Database Operations Team ensures the resiliency and integrity of that data while providing instantaneous access to a large global user base at BlackRock and across many institutional clients. As specialists in database technology, our team is involved in every aspect of system design, implementation, tuning, and monitoring, using a wide variety of industry-leading database technologies. We also develop code to provide analysis, insights, and automate our solutions at scale. Although our specialty is database technology, to excel in our role, we must understand the environment in which our technology operates. This includes understanding the business needs, application server stack, and interactions between database software, operating systems, and host hardware to deliver the best possible service. We are passionate about performance and innovation. At every level of the firm, we embrace diversity and offer flexibility to enhance work-life balance. Your Responsibilities: The role involves providing operations, development, and project support within the global database environment across various platforms. Key responsibilities include: Operational Support for Database Technology: Engineering, administration, and operations of OLTP, OLAP, data warehousing platforms, and distributed No-SQL systems. Collaboration with infrastructure teams, application developers, and business teams across time zones to deliver high-quality service to Aladdin users. Automation and development of database operational, monitoring, and maintenance toolsets to achieve scalability and efficiency. Database configuration management, capacity and scale management, schema releases, consistency, security, disaster recovery, and audit management. Managing operational incidents, conducting root-cause analysis, resolving critical issues, and mitigating future risks. Assessing issues for severity, troubleshooting proactively, and ensuring timely resolution of critical system issues. Escalating outages when necessary, collaborating with Client Technical Services and other teams, and coordinating with external vendors for support. Project-Based Participation: Involvement in major upgrades and migration/consolidation exercises. Exploring and implementing new product features. Contributing to performance tuning and engineering activities. Contributing to Our Software Toolset: Enhancing monitoring and maintenance utilities in Perl, Python, and Java. Contributing to data captures to enable deeper system analysis. Qualifications: B.E./B.Tech/MCA or another relevant engineering degree from a reputable university. 4+ years of proven experience in Data Administration or a similar role. Skills and Experience: Enthusiasm for acquiring new technical skills. Effective communication with senior management from both IT and business areas. Understanding of large-scale enterprise application setups across data centers/cloud environments. Willingness to work weekends on DBA activities and shift hours. Experience with database platforms like SAP Sybase , Microsoft SQL Server , Apache Cassandra , Cosmos DB, PostgreSQL, and data warehouse platforms such as Snowflake , Greenplum. Exposure to public cloud platforms such as Microsoft Azure, AWS, and Google Cloud. Knowledge of programming languages like Python, Perl, Java, Go; automation tools such as Ansible/AWX; source control systems like GIT and Azure DevOps. Experience with operating systems like Linux and Windows. Strong background in supporting mission-critical applications and performing deep technical analysis. Flexibility to work with various technologies and write high-quality code. Exposure to project management. Passion for interactive troubleshooting, operational support, and innovation. Creativity and a drive to learn new technologies. Data-driven problem-solving skills and a desire to scale technology for future needs. Operating Systems: Familiarity with Linux/Windows. Proficiency with shell commands (grep, find, sed, awk, ls, cp, netstat, etc.). Experience checking system performance metrics like CPU, memory, and disk usage on Unix/Linux. Other Personal Characteristics: Integrity and the highest ethical standards. Ability to quickly adjust to complex data and information, displaying strong learning agility. Self-starter with a commitment to superior performance. Natural curiosity and a desire to always learn. If this excites you, we would love to discuss your potential role on our team! Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law. Job Requisition # R255448

Sapiens is on the lookout for a Senior Analyst -ServiceDesk (Application Operations) to become a key player in our Bangalore team. If you're a Service Desk pro and ready to take your career to new heights with an established, globally successful company, this role could be the perfect fit. Location: Bangalore, India Working Model: Our flexible work arrangement combines both remote and in-office work, optimizing flexibility and productivity. What You’ll Do Responsible for production application support working closely with internal teams and external teams and customers. Proactively monitor customer issues until they are fully resolved, keeping the customer informed along the way Log Analysis (Ex: Code Log, Access Log, Server Log) Identify areas for automation Monitor alerts –Disk, CPU usage, Load balancer, Web monitor etc. Runtime incident calls. Reports, SQL queries execution for business and engineering teams, External partner co-ordination, end-to-end Requires experience in supporting enterprise application in production systems. Experience in handling Production Deployment Production Run-book and RCA updates 24x7 production queue management and support Ready to work in Night shift (Rotational basis) Actively participate in MIM and Change management calls. What To Have For This Position. Must have Skills Total Experience of 4 to 6 Years and having application or production support for banking or insurance domain. Excellent SQL, ORACLE, UNIX (Grep, SED, AWK, VI editor etc) skills. Good troubleshooting skills – ability to scan through multiple application log files to understand root cause Ability to triage the incidents and provide the initial investigation and the details. Working experience of any monitoring tools like Autosys, Control M, Crontab. Knowledge and experience of working with any one ticketing tool (JIRA, SNOW) Good Analytical and problem-solving skills with Strong interpersonal, facilitation skills along with effective communication (both written and verbal) skills Ability to co-ordinate/initiate calls especially on P1 and P2 Issues Excellent communication and documentation skills Key Skills Application support experience is must &should have Sql (experience in writing DDL, DML, Subqueries, Joins) and knowledge in basics of Unix commands. ITIL knowledge is must. Batch processing and Monitoring tools: Autosys, Control M, Crontab etc Ticketing tools: service now and JIRA Decent hands on experience in at least one scripting technology – Python, PowerShell, Ansible Basic knowledge of networking monitoring – Good to have Windows administration Basics knowledge – Good to have Insurance Domain – Good to have About Sapiens Sapiens is a global leader in the insurance industry, delivering its award-winning, cloud-based SaaS insurance platform to over 600 customers in more than 30 countries. Sapiens’ platform offers pre-integrated, low-code capabilities to accelerate customers’ digital transformation. With more than 40 years of industry expertise, Sapiens has a highly professional team of over 5,000+ employees globally. For More information visit us on www.sapiens.com . Sapiens is an equal opportunity employer. We value diversity and strive to create an inclusive work environment that embraces individuals from diverse backgrounds. Disclaimer: Sapiens India does not authorise any third parties to release employment offers or conduct recruitment drives via a third party. Hence, beware of inauthentic and fraudulent job offers or recruitment drives from any individuals or websites purporting to represent Sapiens. Further, Sapiens does not charge any fee or other emoluments for any reason (including without limitation, visa fees) or seek compensation from educational institutions to participate in recruitment events. Accordingly, please check the authenticity of any such offers before acting on them and where acted upon, you do so at your own risk. Sapiens shall neither be responsible for honouring or making good the promises made by fraudulent third parties, nor for any monetary or any other loss incurred by the aggrieved individual or educational institution. In the event that you come across any fraudulent activities in the name of Sapiens, please feel free report the incident at sapiens to sharedservices@sapiens.com .

About This Role What are Aladdin and Aladdin Engineering? You will be working on BlackRock's investment operating system called Aladdin, which is used both internally within BlackRock and externally by many financial institutions. Aladdin combines sophisticated risk analytics with comprehensive portfolio management, trading, and operations tools on a single platform. It powers informed decision-making and creates a connective tissue for thousands of users investing worldwide. Our development teams are part of Aladdin Engineering. We collaborate to build the next generation of technology that transforms the way information, people, and technology intersect for global investment firms. We build and package tools that manage trillions in assets and support millions of financial instruments. We perform risk calculations and process millions of transactions for thousands of users worldwide every day. Your Team The Database Hosting Team is a key part of Platform Hosting Services , which operates under the broader Aladdin Engineering group. Hosting Services is responsible for managing the reliability, stability, and performance of the firm's financial systems, including Aladdin, and ensuring its availability to our business partners and customers. We are a globally distributed team, spanning multiple regions, providing engineering and operational support for online transaction processing, data warehousing, data replication, and distributed data processing platforms. Your Role And Impact Data is the backbone of any world-class financial institution. The Database Operations Team ensures the resiliency and integrity of that data while providing instantaneous access to a large global user base at BlackRock and across many institutional clients. As specialists in database technology, our team is involved in every aspect of system design, implementation, tuning, and monitoring, using a wide variety of industry-leading database technologies. We also develop code to provide analysis, insights, and automate our solutions at scale. Although our specialty is database technology, to excel in our role, we must understand the environment in which our technology operates. This includes understanding the business needs, application server stack, and interactions between database software, operating systems, and host hardware to deliver the best possible service. We are passionate about performance and innovation. At every level of the firm, we embrace diversity and offer flexibility to enhance work-life balance. Your Responsibilities The role involves providing operations, development, and project support within the global database environment across various platforms. Key responsibilities include: Operational Support for Database Technology: Engineering, administration, and operations of OLTP, OLAP, data warehousing platforms, and distributed No-SQL systems. Collaboration with infrastructure teams, application developers, and business teams across time zones to deliver high-quality service to Aladdin users. Automation and development of database operational, monitoring, and maintenance toolsets to achieve scalability and efficiency. Database configuration management, capacity and scale management, schema releases, consistency, security, disaster recovery, and audit management. Managing operational incidents, conducting root-cause analysis, resolving critical issues, and mitigating future risks. Assessing issues for severity, troubleshooting proactively, and ensuring timely resolution of critical system issues. Escalating outages when necessary, collaborating with Client Technical Services and other teams, and coordinating with external vendors for support. Project-Based Participation: Involvement in major upgrades and migration/consolidation exercises. Exploring and implementing new product features. Contributing to performance tuning and engineering activities. Contributing to Our Software Toolset: Enhancing monitoring and maintenance utilities in Perl, Python, and Java. Contributing to data captures to enable deeper system analysis. Qualifications B.E./B.Tech/MCA or another relevant engineering degree from a reputable university. 4+ years of proven experience in Data Administration or a similar role. Skills And Experience Enthusiasm for acquiring new technical skills. Effective communication with senior management from both IT and business areas. Understanding of large-scale enterprise application setups across data centers/cloud environments. Willingness to work weekends on DBA activities and shift hours. Experience with database platforms like SAP Sybase, Microsoft SQL Server, Apache Cassandra, Cosmos DB, PostgreSQL, and data warehouse platforms such as Snowflake, Greenplum. Exposure to public cloud platforms such as Microsoft Azure, AWS, and Google Cloud. Knowledge of programming languages like Python, Perl, Java, Go; automation tools such as Ansible/AWX; source control systems like GIT and Azure DevOps. Experience with operating systems like Linux and Windows. Strong background in supporting mission-critical applications and performing deep technical analysis. Flexibility to work with various technologies and write high-quality code. Exposure to project management. Passion for interactive troubleshooting, operational support, and innovation. Creativity and a drive to learn new technologies. Data-driven problem-solving skills and a desire to scale technology for future needs. Operating Systems: Familiarity with Linux/Windows. Proficiency with shell commands (grep, find, sed, awk, ls, cp, netstat, etc.). Experience checking system performance metrics like CPU, memory, and disk usage on Unix/Linux. Other Personal Characteristics Integrity and the highest ethical standards. Ability to quickly adjust to complex data and information, displaying strong learning agility. Self-starter with a commitment to superior performance. Natural curiosity and a desire to always learn. If this excites you, we would love to discuss your potential role on our team! Our Benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. About BlackRock At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. For additional information on BlackRock, please visit @blackrock | Twitter: @blackrock | LinkedIn: www.linkedin.com/company/blackrock BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.

The Site Reliability Team is responsible for monitoring all aspects of MakeMyTrip, including production servers and services. You will be acting as first line of defense against any kind of service unavailability or performance of our production services 24 x 7 x 365 You will be frequently interacting with various groups within the organization, like Engineering, Sales, and Product, and hence need developing a good all-around understanding of components, systems, and networks is a must. We don't expect you to have all the required knowledge when you join us, as many of these skills can be picked up through experience in the job; however, those who want to gain new skills and grow must be prepared to spend time doing suitable research and learning. You must be an eager and quick learner with decent communication skills and must be able to use your initiative to tackle a broad range of problems. Responsibilities: Understand the application architectures and gain the domain knowledge of how request flows within the ecosystem. Alerts configuration and Metric coverage of Business, Application, and system-level. Keep false alerts in check by tuning thresholds and setting up dependencies amongst applications. React to alerts by correlating them, do first-level debugging to identify the incident root cause area, then escalate problems to the appropriate team till resolution. Actively participate in incident post-mortems and triage incidents within the team. Troubleshoot application problems like unhealthy application containers, high load/CPU, Non200 response codes using logs analysis - Adhere to defined process and be ready for some adhoc and surprise incidents Help your coworkers by creating documentation and detailed knowledge sharing for continuous improvement. - Communications skills and clarity in reporting and communication. Requirements: 2+ years of relevant experience in a 24x7 Linux production environment. Experience in monitoring, troubleshooting application problems, and incident management. Proficiency in Linux commands to helpslicec, and dice data, like grep, awk, top, scp, s must have. Experience in an AWS-based Dockerized environment is a huge plus. Knowledge of SQL queries like select, insert, where, group by, order by, basic join is required. Hands-on experience in dbdebugginglike finding errors/exceptions in logs, taking heap/thread dumps, is a plus. Bring ideas to improve the overall efficiency of the NOC team.

You are being offered the position of Associate-Tech Ops in Nashik. As an Associate-Tech Ops, you will be responsible for possessing knowledge of SQL OR Linux Server, troubleshooting, coordinating, resolving issues & tickets. You are expected to have a sharp understanding of commands like TOP, Load Avg, SCREEN, GREP OR CRON JOBS ETC. Your role will involve managing EOD/BOD process, providing support for settlement queries in Linux, and resolving technical issues and queries efficiently. In this role, you will be required to demonstrate good analytical and problem-solving skills. It is essential for you to have an understanding of the Software Development Life Cycle (SDLC) and Incident Lifecycle processes. You will need to perform functional testing to troubleshoot issues, analyze bugs, and report them for resolution. Possession of Linux certification will be highly beneficial for this position. Freshers applying for this role should note that a 2-year bond is applicable. Your daily responsibilities will include monitoring jobs, handling client calls through email/calls, providing remote support if necessary, ensuring timely mail responses, and call closures through mail or phone. You should be proficient in troubleshooting issues, software installation, deployment, and implementation. Excellent communication skills and the ability to work in rotational shifts are required for this role. Having knowledge of the Share Market/Capital market will be considered an added advantage for this position.,

Offres d'emploi Les Secteurs Industrie Numérique Santé Transition écologique Agriculture Rejoindre la Mission French Tech Découvrir les métiers de la Tech Technical Support Analyst Noida Full-Time Apply Now About 🌱 Brevo enables millions of organizations to connect with people using technology for their success. Brevo is the leading and fast-growing Customer Relationship Management (CRM) suite designed to enable millions of organizations to connect with people using technology for their success. Our platform gives businesses a unified view of the entire customer journey, empowering them to grow with intuitive marketing and sales tools, including Marketing Automation, Email, SMS, WhatsApp, Chat, and much more. As a proud B Corp certified company, we are committed not only to performance but also to purpose—meeting high standards of social and environmental impact. Today, more than 500,000 businesses across 180 countries, including Louis Vuitton, Carrefour, eBay, and Michelin, trust Brevo’s reliable technology and 75+ integrations to deliver unparalleled customer experiences, reduce costs, and drive sales. Brevo reached €179M ARR in 2024 (35% growth year on year), and we have a team of more than 900 employees representing over 65 nationalities spread across 6 offices located in Paris, Berlin, Wien, Noida, Bengaluru, and Austin. This diversity is one of our greatest strengths, creating an environment that is geared towards learning and collaboration to find the best solution to any problem. Brevo is the product of the diversity in terms of backgrounds, nationalities, gender and disability. We are committed to the integration of people with special conditions, and they process all applications in accordance with main principles of non-discrimination Job Description Brevo is the leading and fast-growing Customer Relationship Management (CRM) suite designed to enable millions of organizations to connect with people using technology for their success. Our platform gives businesses a unified view of the entire customer journey, empowering them to grow with intuitive marketing and sales tools, including Marketing Automation, Email, SMS, WhatsApp, Chat, and much more. As a proud B Corp certified company, we are committed not only to performance but also to purpose—meeting high standards of social and environmental impact. Today, more than 500,000 businesses across 180 countries, including Louis Vuitton, Carrefour, eBay, and Michelin, trust Brevo’s reliable technology and 75+ integrations to deliver unparalleled customer experiences, reduce costs, and drive sales. Brevo reached €179M ARR in 2024 (35% growth year on year) and has close to 1,000 employees globally. At Brevo , we support over 500,000 customers across the globe — in 6 languages and counting. As a Tech Support Analyst , you’ll be the bridge between our technology and the people who rely on it every day. When customers hit a roadblock, you’ll be there to guide them, troubleshoot issues, and make sure they get not just answers, but the best support experience possible. As a Tech Support Analyst, You Will Analyse and fix technical issues reported by the Customer Care Team (Level 1) Set and monitor the SLAs (response time, quality of the answers, etc.) Provide the right tools and create a process to ensure the best quality tech support Work with the Technical Managers and the Product Owners to categorise and prioritise the tech tickets Work with the tech team to track the status of product fixes and feature requests, and provide consolidated updates to the customers Actively work with the other Tech Support Team members, discuss the feedback and drive improvements in the current process What Will Contribute To Your Success Minimum 2 years of experience in Tech Support/L2 profile Ability to read and understand code in any programming language, along with hands-on experience using Git Knowledge about API methods (GET/POST/PUT/DELETE) and HTTP response codes (2XX, 4XX, 5XX) Knowledge of Databases (MySQL/MSSQL/Oracle, MongoDB would be preferred) Knowledge of JSON/XML, Good to know any monitoring tool Knowledge of any web developer tool (Inspect Element) Knowledge of basic terminal commands (like cd, grep, cat, mv, rm, etc) Empathy for our clients and owners in solving their issues Excellence in bug troubleshooting, KPIs and SLA management Excellent communication skills Interview Process Round 1 - HR Screening (15 mins) Round 2 - Technical Interview (60 mins) Round 3 - Hiring Manager Interview (45-60 mins) Round 4 - HR round (30 mins) What We Offer A unique opportunity to join an international and collaborative startup environment in a hyper-growth context Hybrid working with 2 days of work from home. The chance to grow your professional and technical skills, with actual room for career progression A modern office in a central location with free fruits and drinks, and a lot of fun activities Excellent referral program where employees can choose a gift item worth 1.5 lac, including a bike, flight tickets, and many more. 1.4 times your day salary if you're working on any week off or holiday due to critical tasks or issues An umbrella of leaves and holidays Budget to support your workspace at home Medical insurance of INR 10 lakh is borne by the company. An employee-friendly compensation structure that includes tax-saving optional components, where the employee can save extra tax Bi-annual global company offsite; inter-office trips. Virtual Festival and Birthday celebrations, Team parties, and team-building outings. Brevo puts diversity and inclusion at the heart of its values. We examine all applications with treatment based on equal skills and applying the principles of non-discrimination. Additional Information Contract Type: Full-Time Location: Noida Possible partial remote Apply Now See Other Brevo Job Listings

Adjust, an AppLovin (NASDAQ: APP) company, is trusted by marketers around the world to measure and grow their apps across platforms, from mobile to CTV and beyond. Adjust works with companies at every stage of the app marketing journey, from fast-growing digital brands to brick-and-mortar companies launching their first apps. Adjust’s powerful measurement and analytics solutions provide visibility, insights and essential tools that drive better results. #Ad As a Technical Account Manager, you will be part of the APAC TAM team based in India, and work closely with several teams such as Sales and Integration, in addition to all other departments within Adjust. You are in charge of delivering exceptional customer experience. This plays a major part in your goal of retaining clients and them being satisfied with the Adjust product. This is an entry-level opportunity ideal for recent graduates or professionals at the start of their careers who are eager to grow in a client-facing, technical role within the mobile marketing industry. No prior industry experience is required - just curiosity, adaptability, and a willingness to learn. Empower Your Potential/ Responsibilities Technical contact for your clients within Adjust Support your clients on how to best use the Adjust product and help them resolve any technical challenges Provide daily support and have check-in calls with your client base Work with a global Support team Bring Your Knowledge/ Experience & Qualifications 0~2 years of experience in a client facing role (internships or academic projects welcome) A degree in a STEM field (Science, Technology, Engineering, and Mathematics) is preferred Excellent communication skills in English A grasp on basic data analysis technique Proficiency in Excel, and command-line tools like Grep and SQL is a plus An ability to break down complex topics in simple terms to ensure client understanding Strong attention to detail Willingness to travel (when relevant again) More details about our company culture and perks can be found on our career page. Interested? Let’s Talk! We understand that imposter syndrome may sometimes hinder exceptional candidates from applying. So, don't hold back—apply with confidence! We're excited to hear from you and can't wait to chat! Equal opportunity employer Adjust is proud to be an equal opportunity employer. We champion a diverse and inclusive culture in all of our offices around the globe. We understand that all candidates are individuals with unique backgrounds and talents. At Adjust, we assess candidates on qualifications, merit and business needs. We do not discriminate based upon race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or other applicable legally protected characteristics. If you see a position that excites you, please apply! We would love to have you join us in our mission to build a global tech company where we're all proud to belong to. To support an efficient and fair hiring process, we may use technology-assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. Please read our Candidate Privacy Policy to learn more about how Adjust processes your personal information.

Brevo is the leading and fast-growing Customer Relationship Management (CRM) suite designed to enable millions of organizations to connect with people using technology for their success. Our platform gives businesses a unified view of the entire customer journey, empowering them to grow with intuitive marketing and sales tools, including Marketing Automation, Email, SMS, WhatsApp, Chat, and much more. As a proud B Corp certified company, we are committed not only to performance but also to purpose—meeting high standards of social and environmental impact. Today, more than 500,000 businesses across 180 countries, including Louis Vuitton, Carrefour, eBay, and Michelin, trust Brevo’s reliable technology and 75+ integrations to deliver unparalleled customer experiences, reduce costs, and drive sales. Brevo reached €179M ARR in 2024 (35% growth year on year) and has close to 1,000 employees globally. At Brevo , we support over 500,000 customers across the globe — in 6 languages and counting. As a Tech Support Analyst , you’ll be the bridge between our technology and the people who rely on it every day. When customers hit a roadblock, you’ll be there to guide them, troubleshoot issues, and make sure they get not just answers, but the best support experience possible. As a Tech Support Analyst, you will: Analyse and fix technical issues reported by the Customer Care Team (Level 1) Set and monitor the SLAs (response time, quality of the answers, etc.) Provide the right tools and create a process to ensure the best quality tech support Work with the Technical Managers and the Product Owners to categorise and prioritise the tech tickets Work with the tech team to track the status of product fixes and feature requests, and provide consolidated updates to the customers Actively work with the other Tech Support Team members, discuss the feedback and drive improvements in the current process What will contribute to your success: Minimum 2 years of experience in Tech Support/L2 profile Ability to read and understand code in any programming language, along with hands-on experience using Git Knowledge about API methods (GET/POST/PUT/DELETE) and HTTP response codes (2XX, 4XX, 5XX) Knowledge of Databases (MySQL/MSSQL/Oracle, MongoDB would be preferred) Knowledge of JSON/XML, Good to know any monitoring tool Knowledge of any web developer tool (Inspect Element) Knowledge of basic terminal commands (like cd, grep, cat, mv, rm, etc) Empathy for our clients and owners in solving their issues Excellence in bug troubleshooting, KPIs and SLA management Excellent communication skills Interview Process: Round 1 - HR Screening (15 mins) Round 2 - Technical Interview (60 mins) Round 3 - Hiring Manager Interview (45-60 mins) Round 4 - HR round (30 mins) What we offer: A unique opportunity to join an international and collaborative startup environment in a hyper-growth context Hybrid working with 2 days of work from home The chance to grow your professional and technical skills, with actual room for career progression A modern office in a central location with free fruits and drinks, and a lot of fun activities Excellent referral program where employees can choose a gift item worth 1.5 lac, including a bike, flight tickets, and many more 1.4 times your day salary if you're working on any week off or holiday due to critical tasks or issues An umbrella of leaves and holidays Budget to support your workspace at home Medical insurance of INR 10 lakh is borne by the company An employee-friendly compensation structure that includes tax-saving optional components, where the employee can save extra tax Bi-annual global company offsite; inter-office trips Virtual Festival and Birthday celebrations, Team parties, and team-building outings Brevo puts diversity and inclusion at the heart of its values. We examine all applications with treatment based on equal skills and applying the principles of non-discrimination.

Title: L1 Support Engineer Location: Bangalore Role overview: As an L1 support engineer you will play a key role in Level 1 support and ensuring smooth project operations through proactive monitoring, initial troubleshooting, and vendor coordination. This role demands strict SLA adherence, 24/7 availability, and a focus on resolving or escalating issues efficiently to maintain high service standards. This position is critical to maintaining high service standards and operational efficiency. How you will create impact: Responsibilities: Monitoring the implementation & operation of defined controls and recommendations. Support all Project & Operations as Level 1 support Understand project's working guidelines, technology, framework etc. Initial troubleshooting skills for OS/applications/Interfaces /DBs Vendor coordination skills, Monitoring & Reporting. Carry out routine activities & checklists. Taking ownership of customer issues until resolved, escalated or resolved. Monitor service through tools. Available 24X7 for support. Strict SLA compliance at all stages Essential qualifications: 0-2 years of relevant experience in production support Should have BE/ B. Tech/BCA/MCA/ ME/M.Tech /B.Sc. (Computers)/M.Sc. (Computers) degree from a reputed University Basic knowledge or working on windows and unix platforms. Should have good understanding of the commands in Linux Knowledge on scripting languages (e.g. bash shell scripting, Perl, etc). Excellent working familiarity with NMS tools , Ticketing tools and MS Excel Protocol and Packet analyzers (TCPDUMP, Ethereal) Knowledge on monitoring system resources like CPU, memory, disk, logs, processes etc Knowledge on log search using grep commands, extraction of data etc. Troubleshoot basic application related issues like server restart, etc Interview rounds & assessments: Table for Two: A brief chat with one of our Recruiters to assess your foundational competencies and provide an overview of TerraPay. Beyond the Bio: A discussion with an SME or the RM to evaluate your role-specific knowledge, problem-solving abilities, and gain a deeper understanding of the company and team dynamics. Manager Meetup: A comprehensive discussion about the role and responsibilities, expectations, and mapping out potential career growth. Hot Seat: A cultural fit round that includes an overview of the company's core values and long-term plans. Why TerraPay: TerraPay is a global money movement player on a mission to build a borderless financial world. We believe payments should be instant, reliable, transparent, seamless, and fully compliant. Registered and regulated across 31 global markets, we are a leading payments partner for banks, mobile wallets, money transfer operators, merchants, and financial institutions. We are proud to be a twice-certified Great Place to Work and were featured in the 2023 CB Insights Fintech 100 and the 2024 Financial Times 1000 lists. Read more about TerraPay here.

Nasdaq Technology is looking for a passionate QA Test Engineer Senior Specialist with a focus on Back End/Server Side Software testing, to join the Bangalore technology center in India. If Innovation and effectiveness drive you forward this is the place for you! Nasdaq is continuously revolutionizing markets and undergoing transformations while we adopt new technologies to develop innovative solutions, constantly aiming to rewrite tomorrow. As a QA Test Engineer Senior Specialist, you will play a key role in assisting with the implementation and performing comprehensive test cases, testing maintenance releases, configuration changes and assuring quality to aid the implementation of our global leading systems. You will be involved in testing the complex technical systems of varying sizes to new and existing customers and will be part of discovering new test strategies within the FinTech industry. We are looking for candidates who share those values along with a genuine desire and drive to deliver top technology solutions to today's markets. With this position we offer: The opportunity to join the quality assurance organization for Nasdaq Trade Surveillance (NTS). Our Nasdaq Trade Surveillance (NTS) technology powers surveillance and compliance for over 40 marketplaces, 11 regulators and 200 market participants across 200 markets globally. Scalable to billions of transactions and flexible to manage various unique data sources, NTS holistically examines scenarios across multiple venues and asset classes. Your role and responsibilities: In this role, you will have the opportunity to work in a strong experienced team delivering complex technology solutions to international clients. You will work with, and learn from subject matter experts, and have the opportunity to take on more responsibility and progress within the Quality Assurance team. Document test strategy, test cases, prepare test environment, perform integration and system testing, regression testing, and raise defects in the system. Independently test the software systems end to end and perform root cause analysis of issues observed during the testing cycle. Effective communication skills, with excellent ability to question vague requirements and be comfortable in presenting testing strategies in front of any audience. Analytical skills with a structured approach, a great teammate and someone who has a goal for improving business best practices and a passion for problem solving. We expect you to have : At least 8 years of software testing experience specifically in Server-Side Testing with strong back-end testing knowledge and proven record of using UNIX/Linux command line tools and regular expression (grep, sed, Perl, awk, etc.) Must have commercial experience with Linux based scripting languages, such as Bash and Python. Financial Services, Trading or Capital Markets domain experience is preferred. Should have a can-do positive attitude and able to multi-task multiple project priorities. Must be proactive, act as an owner and able to follow-up on the blocking issues affecting release schedule and look for alternative test solutions. Should be able to identify the project risks in terms of the testing perspective and meeting committed deadlines. Must be able to determine the scope of testing based on the business requirements and technical specifications. Ability to independently plan and set up the test environment and focus on getting the things done till completion. Ability to analyze the test results, perform deep dive investigation and root cause analysis of the data. Ability to mentor, guide and train more junior QA team members. Bachelor/Master in computer science, Information Systems or related discipline. It would be great if you : Experience working with multiple asset classes (equity, commodities, fixed income) Experience in working with high transaction volumes. Experience in testing applications/service hosted in AWS. Previous experience working in Compliance, Regulation, Surveillance domain or any other related domain. Experience in developing and maintaining testing tools/framework to be used by the broader team using Bash, Python, etc. Specialist Certifications in QA/Testing Methodology. Does it sound like you? What happens now? As the selection process is ongoing, please submit your application in English as soon as possible. We will get back to you in 2-3 weeks. What will it be like working here? Nasdaq is a vibrant and entrepreneurial company where everyone is encouraged to take initiative, challenge status quo, and take intelligent risks. We want everyone to feel welcome and bring their authentic self to work. Every day, we are building a culture where we all feel connected, supported and empowered. We are a Hybrid-first environment that embraces work-life balance and fosters well-being. What do we offer you? Annual monetary bonus. An opportunity to become a Nasdaq shareholder Employee Stock Purchase Program Nasdaq stocks with a discount Health Insurance Program Flexible working schedule and hybrid way of work Flex day program (up to 6 paid days off a year) Internal mentorship program – get a mentor or become one Wide selection of online learning resources, e.g., Udemy Come as You Are Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

Work Mode – In Office Location – Sector 62, Noida Internship Tenure – 3 Months (1-3 Months) Apprenticeship Tenure – 3 Months (4-6 Months) Stipend (Internship + Apprenticeship) - 15k per month As a Custom OS and Linux Intern at Grid OS, you will work at the core of our embedded and custom operating system development. You will contribute to system-level programming, Linux-based firmware customization, and work directly with real hardware. Key Responsibilities: · Develop and debug system-level programs in C/C++. · Work with low-level Linux OS components including process and memory management. · Understand and navigate Linux file systems, kernel vs user space, and syscalls. · Use CLI tools such as bash, vim, grep, strace, gdb, top, etc. for development and troubleshooting. · Work with /proc and /sys interfaces to interact with Linux internals. · Modify or interpret Device Trees for embedded Linux projects. · Write basic shell scripts to automate system tasks. · Use systems like Make, CMake, or Autotools to manage and build software projects. Requirements: · Strong programming skills in C/C++, especially in system-level contexts. · Solid understanding of Operating System fundamentals, including process and memory management. · Familiarity with Linux internals, including system calls and file system architecture. · Hands-on experience with the Linux command-line environment and common development tools. · Understanding of the difference between kernel space and user space. · Knowledge of shell scripting and how to use it to manage and automate system tasks. · Comfort working in a low-level, detail-oriented environment that requires patience and precision. Good to Have: · Experience with Buildroot or Yocto for building embedded Linux distributions. · Familiarity with cross-compilation workflows. · Prior work with embedded systems or SBCs like Raspberry Pi, BeagleBone, Rockchip, etc. · Basic knowledge of device drivers and communication protocols (GPIO, I2C, SPI, etc.). · Experience writing kernel modules. · Exposure to bootloaders like U-Boot or GRUB. · Experience with debugging tools such as JTAG, OpenOCD, or gdbserver. · Understanding of Linux init systems like systemd or SysVinit. This Role May Not Be for You If: · You’re uncomfortable working at the system or kernel level. · You prefer abstracted, high-level programming over OS-level problem-solving. · You’re not ready to dive deep into technical documentation or Linux internals. · You’re looking for a simple or surface-level programming internship. Job Type: Internship Contract length: 6 months Pay: ₹15,000.00 per month Schedule: Day shift Ability to commute/relocate: Gautam Budh Nagar, Uttar Pradesh: Reliably commute or planning to relocate before starting work (Required) Education: Bachelor's (Required) Work Location: In person

Area(s) of responsibility Must Have Git/Bitbucket/ Github - Branching strategies, tagging/merging, git command line, basic to advanced, pull request, integration with Jenkins, creating repos/repo templates, bitbucket APIs, ssh key setup, keytool, etc. Linux command line - profile, bashrc, nc, package managers, top, editing files, sed, grep, curl, wget, expect, etc. Jenkins/Cloudbees CI - administration, access controls, upgrades, multibranch pipelines, folders, CICD setup, credential management, plugins, managed files, node labelling, etc. Sonarqube - setting up quality gates, custom profile creations, upgrades, maintenance, etc. Nexus - creating repos for multiple technologies, upgrades, cleanup policies, creating access controls, configuring proxy repositories, image registry setup

Country/Region: IN Requisition ID: 27359 Work Model: Position Type: Salary Range: Location: INDIA - NOIDA- BIRLASOFT OFFICE Title: Technical Specialist-DevOps Description: Area(s) of responsibility Must have: Git/Bitbucket/ Github - Branching strategies, tagging/merging, git command line, basic to advanced, pull request, integration with Jenkins, creating repos/repo templates, bitbucket APIs, ssh key setup, keytool, etc. Linux command line - profile, bashrc, nc, package managers, top, editing files, sed, grep, curl, wget, expect, etc. Jenkins/Cloudbees CI - administration, access controls, upgrades, multibranch pipelines, folders, CICD setup, credential management, plugins, managed files, node labelling, etc. Sonarqube - setting up quality gates, custom profile creations, upgrades, maintenance, etc. Nexus - creating repos for multiple technologies, upgrades, cleanup policies, creating access controls, configuring proxy repositories, image registry setup

About Us Newfold Digital is a leading web technology company serving millions of customers globally. Our customers know us through our robust portfolio of brands. We have some of the industry's most prominent and storied go-to-market brands, including Bluehost, HostGator, Domain.com, Network Solutions, Register.com and Web.com. We help customers of all sizes build a digital presence that delivers results. With our extensive product offerings and personalized support, we take pride in collaborating with our customers to serve their online presence needs. The strength of our company lives in the intersection of our people, our customers, and our brands. Job Summary We are seeking a skilled Systems Administrator to join our dynamic IT team. This role involves monitoring and supporting our IT infrastructure, spanning on-premises data centres and Cloud Infrastructure. The ideal candidate will leverage modern monitoring tools, ITSM platforms, and automation techniques to ensure system stability, security, and performance. As part of our Systems Administration team, you will collaborate with operations engineers, software engineers, and system architects to deliver 99.9% uptime while maintaining a secure and high-performing system. We value team members who are customer-focused, innovative, and eager to stay at the forefront of cloud technology trends. If you’re ready to take on new challenges and contribute to a fast-moving industry, we’d love to hear from you! Roles & Responsibilities System Monitoring and Support: Continuously monitor on-premises and cloud infrastructure using tools like Grafana, Zabbix and any Cloud monitoring tools. Proactively identify, troubleshoot, and resolve system issues to ensure maximum uptime. Cloud Infrastructure Administration: Configure and manage cloud services such as Compute Instances, Block Volumes, Object Storage, VCNs (Virtual Cloud Networks), and Load Balancers. Implement and manage IAM Policies, Compartments, and Tagging for resource organization and access control. Optimize cloud resources for cost and performance using tools like Cost Analysis. Configure and maintain Database Services, such as Autonomous Databases and DB Systems. Infrastructure as Code (IaC): Use Terraform to manage and provision cloud infrastructure. Write, assess, and maintain Terraform scripts for scalable and consistent deployments. Collaborate with DevOps teams to adopt and refine infrastructure best practices. Incident and Change Management: Manage incidents, service requests, and changes via ServiceNow ITSM tools. Collaborate with teams to resolve complex technical challenges within SLAs. Automation and Scripting: Develop and maintain scripts in Bash, Python, PERL, Ruby, or similar languages to automate routine tasks. Enhance operational processes to improve system performance and team efficiency. Documentation and Reporting: Maintain accurate documentation of system processes, configurations, and incident resolutions. Share knowledge with team members to foster collaboration and faster problem resolution. Why you’ll love us. We’ve evolved: We provide three work environment scenarios. You can feel like a Newfolder in a work-from-home, hybrid, or work-from-the-office environment. Work-life balance: Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences: We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20+ affinity groups where you cannetwork and connect with Newfolders globally. We care about you : At Newfold, taking care of our employees is our top priority. We make sure that cutting edge benefits are in place for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge,Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! Qualifications And Skills Required Skills: Proven experience in system administration across on-premises and cloud environments. Linux/Unix fundamentals, File Systems troubleshooting, good understanding of the various tools / services that are available by default with the Operating system. Good understanding of Linux Systems implies understanding these and more Any Shell/Bash, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, IPtables, sysstat (sar/vmstat/iostat etc), run levels & startup scripts, sudo/chroot/chkrootkit/rkhunter. Knowledge of concepts like DNS, HTTP, TCP/UDP. Understanding of RAID/DAS/SAN/NAS storage solutions. Exposure to database servers such as MySQL Intermediate level skills managing web servers running Apache, Nginx, BIND, Exim, Dovecot etc. Familiar with Firewall tools like iptables, CSF, LFD Hands-on experience with cloud services such as Compute, Block Volumes, Object Storage, Networking (VCNs, Subnets, Security Lists, and DRG), and Load Balancers. Knowledge working with Terraform and automation tools like cloud CLI. Experience with monitoring tools like Grafana, Zabbix, and Cloud Monitoring. Familiarity with OCI security features, including IAM Policies, KMS, and Vault Services. Experience with ServiceNow ITSM or equivalent tools. Desirable Skills Certifications: (preferred not mandatory) Cloud Infrastructure Certified Associate/Professional. (OCI/AWS/Azure) Red Hat Certified System Administrator (RHCSA) or equivalent. Advanced scripting capabilities in languages like Python, Bash, Go, PHP etc. Soft Skills Strong analytical, troubleshooting, and problem-solving abilities. Excellent communication and collaboration skills. Work Conditions Willingness to work shifts and participate in a 24/7 on-call rotation. Ability to thrive in a fast-paced and dynamic environment. This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.

Senior Publishing Production Executive – Typesetting (Adobe InDesign) Location: Chennai Role Description This is a full-time, on-site position for a Senior Publishing Production Executive – Typesetting (Adobe InDesign), based at our Chennai office. The role entails overseeing the complete production lifecycle from layout design and typesetting to final file delivery using Adobe InDesign. The selected candidate will be responsible for ensuring output quality, style consistency, and compliance with client specifications. Responsibilities also include coordinating with editorial and cross-functional teams, managing revisions, resolving technical layout issues, and maintaining strict adherence to project timelines and production schedules. Responsibilities: Manage the full typesetting lifecycle, including layout design, pagination, proofing, and final output delivery Execute projects across a diverse range of content, including STM journals, academic textbooks, trade books, and eLearning materials Create and maintain structured Adobe InDesign templates, applying paragraph/character styles, master pages, and GREP-based automations Format complex content components such as equations (using MathType/InMath), tables, and figures with precision and consistency Generate high-quality deliverables, including PDF/X for print and EPUB-ready files with adherence to accessibility standards Coordinate effectively with XML, editorial, and QA teams to ensure smooth workflow and on-time project delivery Conduct comprehensive preflight checks, enforce stylesheet compliance, and manage font and output validation Provide training, oversight, and quality review for junior typesetters within the production team Maintain clear communication and foster a collaborative working environment across cross-functional teams Skills: Advanced proficiency in Adobe InDesign, with strong command of layout automation, stylesheets, and master pages Deep understanding of typesetting standards, page architecture, and print/digital formatting Practical experience in GREP scripting, template standardization, and high-volume production workflows Competence in MathType or similar equation composition tools, with exposure to XML-first workflows Knowledge of EPUB and PDF/X output formats and basic accessibility layout principles (WCAG compliance) Working experience or familiarity with InDesign scripting (JavaScript) Exposure to LaTeX and XML tagging standards such as BITS or JATS is highly desirable Apply Now If you're ready to take ownership of high-impact typesetting production in a dynamic, quality-driven publishing services environment, we’d be glad to hear from you. Kindly send your resume to: careers@ogaitech.in Subject Line: Applicat ion – Senior Typesetting Executive – [Your Name] Learn more about us at: www.ogaitech.com

Adjust, an AppLovin (NASDAQ: APP) company, is trusted by marketers around the world to measure and grow their apps across platforms, from mobile to CTV and beyond. Adjust works with companies at every stage of the app marketing journey, from fast-growing digital brands to brick-and-mortar companies launching their first apps. Adjust’s powerful measurement and analytics solutions provide visibility, insights and essential tools that drive better results. #Ad As a Technical Account Manager, you will be part of the APAC TAM team based in India, and work closely with several teams such as Sales and Integration, in addition to all other departments within Adjust. You are in charge of delivering exceptional customer experience. This plays a major part in your goal of retaining clients and them being satisfied with the Adjust product. This is an entry-level opportunity ideal for recent graduates or professionals at the start of their careers who are eager to grow in a client-facing, technical role within the mobile marketing industry. No prior industry experience is required - just curiosity, adaptability, and a willingness to learn. Empower Your Potential/ Responsibilities Technical contact for your clients within Adjust Support your clients on how to best use the Adjust product and help them resolve any technical challenges Provide daily support and have check-in calls with your client base Work with a global Support team Bring Your Knowledge/ Experience & Qualifications 0~2 years of experience in a client facing role (internships or academic projects welcome) A degree in a STEM field (Science, Technology, Engineering, and Mathematics) is preferred Excellent communication skills in English A grasp on basic data analysis technique Proficiency in Excel, and command-line tools like Grep and SQL is a plus An ability to break down complex topics in simple terms to ensure client understanding Strong attention to detail Willingness to travel (when relevant again) More details about our company culture and perks can be found on our career page. Interested? Let’s Talk! We understand that imposter syndrome may sometimes hinder exceptional candidates from applying. So, don't hold back—apply with confidence! We're excited to hear from you and can't wait to chat! Equal opportunity employer Adjust is proud to be an equal opportunity employer. We champion a diverse and inclusive culture in all of our offices around the globe. We understand that all candidates are individuals with unique backgrounds and talents. At Adjust, we assess candidates on qualifications, merit and business needs. We do not discriminate based upon race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or other applicable legally protected characteristics. If you see a position that excites you, please apply! We would love to have you join us in our mission to build a global tech company where we're all proud to belong to. To support an efficient and fair hiring process, we may use technology-assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. Please read our Candidate Privacy Policy to learn more about how Adjust processes your personal information.

Newfold Digital, Inc., through its various businesses, provides volume based, mass-market, Internet products to millions of Customers worldwide. Endurance International Group has been consistently ranked amongst the fastest growing technology companies in the continent. Newfold Digital, Inc. is a leading provider of web-presence solutions to small-businesses, professionals and individuals. Our product portfolio includes domain name registration, email-hosting services, web-hosting services, website builder tools, e-commerce solutions, and digital certificates. As a Hosting Product Specialist with Newfold Digital's Retail brands, you are a custodian of our customers’ continued trust in us for their critical application, email and web hosting needs. In this role, you will be the first point of contact with our client base, and be responsible for ensuring the speedy investigation, resolution and escalation of technical issues for our various hosting products. The friendliness and efficiency of our support is something we are incredibly proud of, and it is a very important reason for our success and our rapid growth. Location: Remote Role: System Admin Support Specialist, Senior Responsibilities Being the front line for customers over support tickets for our VPS and dedicated hosting products as part of 24*7 rotating shifts Troubleshooting and resolving issues related to our shared hosting products apart from attending to support tickets and escalations assigned. Support the phone and chat support teams by providing them with solutions to escalations they raise or answer their queries on hosting. Handling escalations from internal teams and making outbound calls. Training and mentoring the frontline teams. Manage the floor and help the Team Leads to achieve the Team target with mini projects. Identify recurring issues and build automated solutions. Investigating and identifying solutions to various kinds of technical issues spanning DNS, Apache, IIS, Email servers, Hosting control panels, Application firewalls, and associated technologies. Escalating complex system-wide issues or bugs to software engineering teams Ensuring speedy resolution of customer issues while maintaining high customer satisfaction Reviewing existing product documentation and publishing documentation in internal & external knowledge bases Pro-actively monitor product/services/site performance, uptime, availability and analyze logs / metrics and recommend/contribute to fixes. Skills You are acquainted with / have mastered some of the below skills Operating Systems: Good understanding of Redhat based linux flavours & Windows 2008/2012 systems. Linux Skills: sed/awk/grep/egrep, VI/VIM, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, tcpdump/wireshark, IPtables, sysstat (sar/vmstat/iostat etc), run-levels & startup scripts, sudo/chkrootkit/rkhunter. Windows Skills: Basic Windows Systems administration, Sysinternals tools, Performance monitor, Event logs, Various MMC's, Terminal services, VNC etc . Fundamentals: Excellent DNS & Networking Fundamentals, TCP/UDP, IP Routing. Application Protocols: Excellent understanding of SMTP,HTTP,FTP,IMAP,POP. Control Panels: cPanel, Plesk, Virtuozzo, KVM, Hyper-V - Installation, configuration and customization Applications: Exim, Postfix, Qmail, Apache (mod_php, mod_fcgid, CGI, php-fpm etc), Nginx, IIS (DotNet, PHP, ASP etc) Scripting : Basic sh/bash, perl, ruby, python, Powershell, Batch, VBScript Databases: Basic understanding of - SQL/RDBMS. Basics of MySQL, Postgres, MS-SQL. Configuring MySQL and postgreSQL servers. Soft skills: Strong customer support focus and decent english communication skills. Others: Regular expressions, Excellent troubleshooting skills. Good to have: Certifications: RHCE, MCSE, CCNA. Experience in: OpenVZ, Parallels Plesk and cPanel administration. Systems/Hardware: LOM/IPMI/IP KVMs, Dell Hardware. Why You’ll Love Us We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work-from- home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences. We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. . At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.

Role : Senior Hosting Product Specialist About Us: Newfold Digital is a leading web technology company serving nearly 7 million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, Newfold’s mission is to empower success in a connected world with a focus on helping businesses of all sizes thrive online. The company's world-class family of brands includes BlueHost, HostGator, iPage, Domain.com, A Small Orange, MOJO Marketplace, BigRock, and ResellerClub. What you’ll do? ● Participate in 24x7 shifts ● Monitor the stability of our products with various internal tools. ● L1/L2 Support ownership of all hosting products (cpanel/plesk/vps/cloud/dedicated). ● Handle incident response, troubleshooting and fix for various products/services. ● Handle escalations as per policies/procedures. ● Get different internal/external groups together to resolve production site issues effectively. ● Communicate clearly on tickets, phone calls made to the team about various issues. ● Exhibit a sense of urgency to resolve issues. ● Build advanced automation workflows for automating repeated issues. ● Work with our infrastructure team to deploy and maintain Linux/Windows servers using automated scripts and a predefined runbook. ● Ensure SLA's and Operational standards are met. ● Raise tickets to different internal groups to resolve recurrent problems, alerts and follow up on escalated issues. ● Liaison with engineering teams for RCA's, permanent resolutions on issues affecting production sites. ● Contribute to Operations handbook. ● Ensure smooth hand-offs between shifts. Who you are? (2-3 years of experience) ● Educational Qualifications : Graduate, preferably in Information Technology or Computer Science Consistently strong academic performance. ● Linux: Goodunderstanding of Linux Systems, Any Shell/Bash, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, IPtables, sysstat (sar/vmstat/iostat etc), run-levels & startup scripts, sudo/chroot/chkrootkit/rkhunter. ● Windows: Windows 2000/2003/2008, NTFS chkdisk/acls etc, Troubleshoot system/application faults using Event logs, Updates via WSUS, Terminal Services, IIS Fundamentals ● Fundamentals: Basic DNS & Networking, TCP/UDP, IP Routing, HA & Load Balancing Concepts. ● Application Protocols: SMTP,HTTP,FTP,IMAP,POP. ● Shifts: Must be willing to work in shifts (including at night and on holidays). Good To Have: ● Understanding of Cloud ● Systems/Hardware: RAID, LOM/IPMI/IP KVMs, Dell Hardware. ● Windows:WMI, Powershell/VB scripts, MS-SQL Fundamentals. ● Applications: Postfix/qmail/Exim, Database Systems Fundamentals (MySQL/Postgres),Nginx/Apache (mod_php, mod_fcgid, CGI, php-fpm etc), Tomcat. ● Tools/Utilities: Nagios, DHCP, Kickstart/Cobbler, Yum, RPM, GIT/SVN ● Others: Regular expressions, Rescue Kits like TRK, etc. ● Certification: Red Hat Certified Engineer (RHCE), GCP Why you’ll love us. We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work from-home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences . We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold!

Where Data Does More. Join the Snowflake team. AS A SOC ANALYST AT SNOWFLAKE, YOU WILL: Be part of a global team and learn from the industry’s best-in-class experts. Serve as the front-line of our Incident Response Team. Determine scope and impact. Without breaching SLAs, from an array of multiple alerting systems monitoring both corporate IT and production environments Triage security alerts and take remediation or escalate validated threats. Hone your technical and analytical skills while gaining invaluable experience. Follow and contribute to incident response playbooks and runbooks. OUR IDEAL SOC ANALYST WILL HAVE: Bachelor's or Master's degree in Information Security or equivalent discipline. 2+ years on a Global SOC, Incident Response Team, or in a similar role. Ability to work 5:00 AM to 2:00 PM IST on one of two shifts: Shift A: Sunday through Thursday Shift B: Tuesday through Saturday Experience analyzing emails and determining if they are Phishing. Email header analysis. URL analysis. Basic Dynamic & Static file analysis. Basic knowledge of SQL. Ability to read and write SQL queries and operate across multiple tables. Knowledge to modify existing SQL queries to solve new problems. Basic knowledge of Cloud Computing & Infrastructure. Examples include: Knowledge of: Virtual Machines, Web Servers, Load Balancers, Reverse Proxies, Firewalls, etc. Can explain the benefits of serverless computing (e.g., AWS Lambda). Basic experience with one or more of the top three cloud providers (AWS, Azure, GCP). Strong understanding of networking basics (TCP/IP, HTTP, DNS, Subnetting, VLAN, NAT) and basic network and system forensic principles. Ability to analyze logs (Windows, Linux, cloud services) and identify abnormal patterns. Experience with the Linux CLI. Examples include: Ability to navigate the OS & execute basic commands. Interact with files and directories (e.g. create, read, update, delete). Interact and navigate logs files (e.g. cat, less, head, more, tail, grep, awk, sed) Know important files & directories (e.g. /etc/shadow, /var/log/, etc.). Understand user & file permissions. Basic understanding of Containerization. Examples include: Experience running a Dockerized application in the cloud or locally. Ability to explain benefits and drawbacks of containerization. Proven understanding of fundamentals of object oriented programming. Excellent communication skills both verbal and written. Self-starter with a mindset of ownership and curiosity. BONUS POINTS FOR EXPERIENCE WITH THE FOLLOWING: Prior experience using Snowflake. Python Programming. Regular Expressions. Knowledge and use of APIs. Experience working with a low-code / no-code automation or SOAR platform. Prior experience or working understanding/experience with security assessment/design review, and threat modeling Knowledge of Industry Standard Security Frameworks/Processes MITRE ATT&CK® NIST/SANS Incident Response Cyber Kill Chain® Basic understanding of Infrastructure as Code (IaC). Certification in cloud platforms. Exposure to JIRA, Servicenow or other case management tools. Ability to communicate investigative/triage findings and action items to technical staff. Demonstrated experience in security competitions. Eg CTF, TryHackMe, or Hack the Box Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake. How do you want to make your impact? For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com

Newfold Digital, Inc., through its various businesses, provides volume based, mass-market, Internet products to millions of Customers worldwide. Endurance International Group has been consistently ranked amongst the fastest growing technology companies in the continent. Newfold Digital, Inc. is a leading provider of web-presence solutions to small-businesses, professionals and individuals. Our product portfolio includes domain name registration, email-hosting services, web-hosting services, website builder tools, e-commerce solutions, and digital certificates. As a Hosting Product Specialist with Newfold Digital's Retail brands, you are a custodian of our customers’ continued trust in us for their critical application, email and web hosting needs. In this role, you will be the first point of contact with our client base, and be responsible for ensuring the speedy investigation, resolution and escalation of technical issues for our various hosting products. The friendliness and efficiency of our support is something we are incredibly proud of, and it is a very important reason for our success and our rapid growth. Location: Remote Role: System Admin Support Specialist, Senior Responsibilities Being the front line for customers over support tickets for our VPS and dedicated hosting products as part of 24*7 rotating shifts Troubleshooting and resolving issues related to our shared hosting products apart from attending to support tickets and escalations assigned. Support the phone and chat support teams by providing them with solutions to escalations they raise or answer their queries on hosting. Handling escalations from internal teams and making outbound calls. Training and mentoring the frontline teams. Manage the floor and help the Team Leads to achieve the Team target with mini projects. Identify recurring issues and build automated solutions. Investigating and identifying solutions to various kinds of technical issues spanning DNS, Apache, IIS, Email servers, Hosting control panels, Application firewalls, and associated technologies. Escalating complex system-wide issues or bugs to software engineering teams Ensuring speedy resolution of customer issues while maintaining high customer satisfaction Reviewing existing product documentation and publishing documentation in internal & external knowledge bases Pro-actively monitor product/services/site performance, uptime, availability and analyze logs / metrics and recommend/contribute to fixes. Skills You are acquainted with / have mastered some of the below skills Operating Systems: Good understanding of Redhat based linux flavours & Windows 2008/2012 systems. Linux Skills: sed/awk/grep/egrep, VI/VIM, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, tcpdump/wireshark, IPtables, sysstat (sar/vmstat/iostat etc), run-levels & startup scripts, sudo/chkrootkit/rkhunter. Windows Skills: Basic Windows Systems administration, Sysinternals tools, Performance monitor, Event logs, Various MMC's, Terminal services, VNC etc . Fundamentals: Excellent DNS & Networking Fundamentals, TCP/UDP, IP Routing. Application Protocols: Excellent understanding of SMTP,HTTP,FTP,IMAP,POP. Control Panels: cPanel, Plesk, Virtuozzo, KVM, Hyper-V - Installation, configuration and customization Applications: Exim, Postfix, Qmail, Apache (mod_php, mod_fcgid, CGI, php-fpm etc), Nginx, IIS (DotNet, PHP, ASP etc) Scripting : Basic sh/bash, perl, ruby, python, Powershell, Batch, VBScript Databases: Basic understanding of - SQL/RDBMS. Basics of MySQL, Postgres, MS-SQL. Configuring MySQL and postgreSQL servers. Soft skills: Strong customer support focus and decent english communication skills. Others: Regular expressions, Excellent troubleshooting skills. Good to have: Certifications: RHCE, MCSE, CCNA. Experience in: OpenVZ, Parallels Plesk and cPanel administration. Systems/Hardware: LOM/IPMI/IP KVMs, Dell Hardware. Why you’ll love us: We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work-from- home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences. We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. . At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold

About Us Newfold Digital is a leading web technology company serving nearly 7 million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, Newfold’s mission is to empower success in a connected world with a focus on helping businesses of all sizes thrive online. The company's world-class family of brands includes BlueHost, HostGator, iPage, Domain.com, A Small Orange, MOJO Marketplace, BigRock, and ResellerClub. What you’ll do? Participate in 24x7 shifts Monitor the stability of our products with various internal tools. L1/L2 Support ownership of all hosting products (cpanel/plesk/vps/cloud/dedicated). Handle incident response, troubleshooting and fix for various products/services. Handle escalations as per policies/procedures. Get different internal/external groups together to resolve production site issues effectively. Communicate clearly on tickets, phone calls made to the team about various issues. Exhibit a sense of urgency to resolve issues. Build advanced automation workflows for automating repeated issues. Work with our infrastructure team to deploy and maintain Linux/Windows servers using automated scripts and a predefined runbook. Ensure SLA's and Operational standards are met. Raise tickets to different internal groups to resolve recurrent problems, alerts and follow up on escalated issues. Liaison with engineering teams for RCA's, permanent resolutions on issues affecting production sites. Contribute to Operations handbook. Ensure smooth hand-offs between shifts. Who you are? (2-3 years of experience) Educational Qualifications : Graduate, preferably in Information Technology or Computer Science Consistently strong academic performance. Linux: Goodunderstanding of Linux Systems, Any Shell/Bash, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, IPtables, sysstat (sar/vmstat/iostat etc), run-levels & startup scripts, sudo/chroot/chkrootkit/rkhunter. Windows: Windows 2000/2003/2008, NTFS chkdisk/acls etc, Troubleshoot system/application faults using Event logs, Updates via WSUS, Terminal Services, IIS Fundamentals Fundamentals: Basic DNS & Networking, TCP/UDP, IP Routing, HA & Load Balancing Concepts. Application Protocols: SMTP,HTTP,FTP,IMAP,POP. Shifts: Must be willing to work in shifts (including at night and on holidays). Good To Have Understanding of Cloud Systems/Hardware: RAID, LOM/IPMI/IP KVMs, Dell Hardware. Windows:WMI, Powershell/VB scripts, MS-SQL Fundamentals. Applications: Postfix/qmail/Exim, Database Systems Fundamentals (MySQL/Postgres),Nginx/Apache (mod_php, mod_fcgid, CGI, php-fpm etc), Tomcat. Tools/Utilities: Nagios, DHCP, Kickstart/Cobbler, Yum, RPM, GIT/SVN Others: Regular expressions, Rescue Kits like TRK, etc. Certification: Red Hat Certified Engineer (RHCE), GCP Why you’ll love us. We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work from-home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences . We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.

About Us Newfold Digital is a leading web technology company serving nearly 7 million customers globally. Established in 2021 through the combination of leading web services providers Endurance Web Presence and Web.com Group, Newfold’s mission is to empower success in a connected world with a focus on helping businesses of all sizes thrive online. The company's world-class family of brands includes BlueHost, HostGator, iPage, Domain.com, A Small Orange, MOJO Marketplace, BigRock, and ResellerClub. What you’ll do? Participate in 24x7 shifts Monitor the stability of our products with various internal tools. L1/L2 Support ownership of all hosting products (cpanel/plesk/vps/cloud/dedicated). Handle incident response, troubleshooting and fix for various products/services. Handle escalations as per policies/procedures. Get different internal/external groups together to resolve production site issues effectively. Communicate clearly on tickets, phone calls made to the team about various issues. Exhibit a sense of urgency to resolve issues. Build advanced automation workflows for automating repeated issues. Work with our infrastructure team to deploy and maintain Linux/Windows servers using automated scripts and a predefined runbook. Ensure SLA's and Operational standards are met. Raise tickets to different internal groups to resolve recurrent problems, alerts and follow up on escalated issues. Liaison with engineering teams for RCA's, permanent resolutions on issues affecting production sites. Contribute to Operations handbook. Ensure smooth hand-offs between shifts. Who you are? Educational Qualifications : Graduate, preferably in Information Technology or Computer Science Consistently strong academic performance. Linux: Goodunderstanding of Linux Systems, Any Shell/Bash, sed/awk/grep/egrep, VI/VIM/Emacs, netstat, lsof, strace, ps/top/atop/dstat, grub boot config & systems rescue, fstab/disk labels, ext3/ext4, IPtables, sysstat (sar/vmstat/iostat etc), run-levels & startup scripts, sudo/chroot/chkrootkit/rkhunter. Windows: Windows 2000/2003/2008, NTFS chkdisk/acls etc, Troubleshoot system/application faults using Event logs, Updates via WSUS, Terminal Services, IIS Fundamentals Fundamentals: Basic DNS & Networking, TCP/UDP, IP Routing, HA & Load Balancing Concepts. Application Protocols: SMTP,HTTP,FTP,IMAP,POP. Shifts: Must be willing to work in shifts (including at night and on holidays). Good To Have Understanding of Cloud Systems/Hardware: RAID, LOM/IPMI/IP KVMs, Dell Hardware. Windows:WMI, Powershell/VB scripts, MS-SQL Fundamentals. Applications: Postfix/qmail/Exim, Database Systems Fundamentals (MySQL/Postgres),Nginx/Apache (mod_php, mod_fcgid, CGI, php-fpm etc), Tomcat. Tools/Utilities: Nagios, DHCP, Kickstart/Cobbler, Yum, RPM, GIT/SVN Others: Regular expressions, Rescue Kits like TRK, etc. Certification: Red Hat Certified Engineer (RHCE), GCP Why you’ll love us. We’ve evolved; we provide three work environment scenarios. You can feel like a Newfolder in a work from-home, hybrid, or work-from-the-office environment. Work-life balance. Our work is thrilling and meaningful, but we know balance is key to living well. We celebrate one another’s differences . We’re proud of our culture of diversity and inclusion. We foster a culture of belonging. Our company and customers benefit when employees bring their authentic selves to work. We have programs that bring us together on important issues and provide learning and development opportunities for all employees. We have 20 + affinity groups where you can network and connect with Newfolders globally. We care about you. At Newfold, taking care of our employees is our top priority. we make sure that cutting edge benefits are in place to for you. Some of the benefits you will have: We have partnered with some of the best insurance providers to provide you excellent Health Insurance options, Education/ Certification Sponsorships to give you a chance to further your knowledge, Flexi-leaves to take personal time off and much more. Building a community one domain at a time, one employee at a time. All our employees are eligible for a free domain and WordPress blog as we sponsor the domain registration costs. Where can we take you? We’re fans of helping our employees learn different aspects of the business, be challenged with new tasks, be mentored, and grow their careers. Unfold new possibilities with #teamnewfold! This Job Description includes the essential job functions required to perform the job described above, as well as additional duties and responsibilities. This Job Description is not an exhaustive list of all functions that the employee performing this job may be required to perform. The Company reserves the right to revise the Job Description at any time, and to require the employee to perform functions in addition to those listed above.