Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in noida
>
British Council
>
Libraries Coordinator,

Libraries Coordinator,

British Council

1 - 6 years

3 - 8 Lacs

noida

Posted:-1 days ago| Platform:

Apply

Skills Required

procurement sap social media resourcing office administration customer support customer service risk management resource management stakeholder management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Accountabilities, responsibilities, and main duties:

Service and product delivery Support
Delivers a range of customer-focused library services within agreed corporate procedures, to a high standard
Maintenance of accurate records across a range of relevant systems (e.g. Library Management System)
Logistical coordination and delivery of internal and external activities/ events both physical and virtual, ensuring they run smoothly and efficiently.
Digital skills will be necessary for this role and these include technical skills like ability to use systems and applications, but also soft skills like social media usage and presentation skills to deliver webinars or events on online platforms with confidence.
Influencing skills to persuade, negotiate and increase sales of the library membership offer.

Customer Support

Receives and responds to enquiries from/ to customers pertaining to library materials and services, with potential areas of expertise assigned to them. Able to identify when to refer more complex issues onwards
Recognises and understands the impact of incidents arising (complaints, resourcing problems, logistical or technical difficulties) and proactively alerts team leader to any issues of concern that are likely to impact service delivery/ customer experience/ task delivery

Risk & compliance

Follows agreed corporate risk management processes and procedures when delivering services (e.g. child protection, security policies, financial protocols, anti-fraud measures) to protect the interests of the BC and its customers at all times.
Ensures that library machines, and computers are running properly
Familiar with common operating systems and networks, has problem solving and analytical skills to ensure efficiency

Relationship & stakeholder management

Proactively liaises with others (inside and outside the British Council) to ensure effective coordination and delivery of events, services and activities.
Builds a wider understanding of the British Council and its operations and services across units and regions to enable effective resolution of issues, and better delivery of services.
Initiates and manages partnerships with government and private stakeholders for the sales and promotion of the various products offered by British Council library.
Participate in outreach events to promote literature, memberships and lifelong learning.

Finance and Resource Management

Monitors and takes responsibility for small scale resources, cash and stock, following established procedures and ensures that equipment and materials are available and ready to use when needed - Coordinates and initiates routine purchasing requests to obtain materials, equipment and services required by the libraries. Basic SAP experience will be an advantage.
Drafts and reviews partner contracts, MoUs, and progress reports regularly.
Coordinates with Finance and Procurement teams to oversee daily, weekly and monthly financial transactions, manage record keeping and bank related queries for POS, transaction reversal and manages all other related processes and office administration with at least basic MS Excel skills.
Prepares weekly and monthly reports.
Monitors team compliance in Procurement and Finance procedures to agreed standards of activity implementation and process quality.

More Jobs at British Council

IELTS Investigation Officer

Noida, Uttar Pradesh, India

90.0 - 90.0 yrs

Salary: Not disclosed

Trainer Finance

Noida, Uttar Pradesh, India

Experience: Not specified

Salary: Not disclosed

Marketing Manager, English, India 1

Delhi, India

Experience: Not specified

Salary: Not disclosed

Team Leader - Operations

Noida, Uttar Pradesh, India

90.0 - 90.0 yrs

Salary: Not disclosed

Delivery Manager Operations - English & Exams

Noida, Uttar Pradesh, India

90.0 - 90.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.