Lead Technical Program Manager

Mastercard

10 - 14 years

20 - 25 Lacs

pune

Posted:2 days ago| Platform:

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Skills Required

project management presentation skills facilitation waterfall agile project scheduling program management change management pmp technical program management project delivery project life cycle project planning customer experience

Work Mode

Work from Office

Job Type

Full Time

Job Description

Overview

We are seeking a Technical Program Manager for our Core Payments - Networks Exchange team to lead and coordinate customer-focused projects, platforms, and infrastructure initiatives. The ideal candidate is passionate about enhancing customer experiences, highly motivated, analytical, detail-oriented, and possesses an entrepreneurial mindset. This role provide overall direction and guidance for project delivery. Partner with business product owners globally to understand and support new strategic opportunities. Liaise between product and technical teams for the purpose of ensuring technical teams have sufficient information to complete design, coding, testing, and implementation phases of the project life cycle. Partner with other internal teams to create and ensure new business opportunities and enhancements to existing products are communicated quickly and accurately to external customers

All About You

Education: Bachelors degree or equivalent experience/education required; PMP certification preferred.
Experience: Proven expertise in strategy, planning, and project management across various methodologies (e.g., Waterfall, Agile, SAFe ).
Communication: Strong, clear, and precise written and verbal communication skills to engage diverse stakeholders.
Industry Knowledge: Familiarity with Mastercard and the card payments industry is a plus.

Skills

Exceptional organizational, multitasking, and negotiation skills; adaptable to change with a track record of building internal and external relationships.
Strong presentation, facilitation, negotiation and communication skills (Both verbal and written)
Experience working on high profile and multiyear projects
Keeps abreast of evolving technology landscape. Can ask the right questions to evaluate the strengths and weaknesses of designs (scalability, latency, security, performance, data integrity, etc.)
Works with ambiguity and with limited guidance. The business outcome, program, and/or product strategy is defined, but nothing else is. Able to get the inertia out and the project in motion or able to get the entropy out and the project into a calm and predictable delivery pattern
Regularly review metrics and proactively seek out new and improved data/mechanisms for visibility ensuring your program stays aligned with organization objectives

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