Leverage your deep technical expertise and leadership to guide cutting-edge projects, fostering growth and innovation in a dynamic environment.
As a Lead Technical Program Manager on the Tech for Social Good team, you will support our mission of driving impact in the communities through the skills of JPMorganChase s tech workforce. We leverage skilled volunteerism of our tech employees to build tech capacity for socially focused organizations and increase access to tech experiences for community members (e. g. , youth, adults and senior citizens). We do this through ideation and hackathon-style events, pro-bono tech solution delivery, consultation services, and educational offerings. TFSG partners with various stakeholders across the firm, including HR, Corporate Responsibility, Communications/Marketing, and Legal to serve communities and technology staff across our 23 global technology center locations.
Job Responsibilities
- Define global strategy in direct partnership with global co-lead to oversee the execution and delivery of ideation & education programs in the TFSG portfolio (including in-person and virtual events) in Tech Center locations.
- Lead a team of TFSG program managers across global tech center locations
- Track, manage, and analyze data across current and past programs; prepare and report on results and program outcomes to internal and external stakeholders; produce and deliver presentations or business cases for the TFSG team and the program s key stakeholders; leverage analysis to plan for program enhancements or expansion.
- Support the team in showcasing impact through storytelling, data, and partnership with communications/marketing stakeholders.
- Facilitate communications with a diverse range of internal and external stakeholders for the planning and execution of programs.
- Manage and build relationships with internal and external stakeholders across programs.
- Track progress and deliverables against the plan and act as a communications channel for ongoing project status updates and issues.
- Coordinate program work stream meetings and track weekly updates and scorecards.
- Travel across India & APAC to support in-person execution of programs.
- Comply with JPMorgan Chase s Employment and Engagement of Minors Firmwide Standard, including an annual criminal screening.
Required Qualifications, Capabilities, and Skills
- Demonstrate ability to effectively collaborate as a global co-lead to drive strategy, inspire, lead and motivate team members, fostering a positive and productive work environment.
- Demonstrate excellent verbal and written communication, including presentation and facilitation skills.
- Exhibit strong relationship management skills with internal and external stakeholders.
- Maintain strong attention to detail, follow-through, and results orientation.
- Stay highly organized and able to multi-task in a fast-paced environment across tactical and strategic initiatives.
- Possess experience with Project Management or Program Management in previous roles, specifically within a global team and at scale.
- Show excellent Excel and PowerPoint skills; ability to synthesize data and communicate a compelling story.
- Manage time effectively, prioritize, and escalate appropriately.
- Work autonomously, as well as collaborate strongly within a team.
- Demonstrate strong analytical and problem-solving abilities.
Preferred qualifications, capabilities, and skills
- Experience working with socially focused organizations (nonprofits, social enterprises etc. ) or prior volunteering experience