Lead Specialist Marketing Loyalty Ops

About the role

In this role, you will be collaborating across a variety of enterprise teams asloyalty intersect and play a role, inclusive of the broader loyalty ecosystem. This role will be a key enabler to help Brands understand impact of
promotions to make informed decisions for promo strategies.

Key Responsibilities:

• Provide all Target Vendor Brands with detailed performance reports
• for all the campaigns they run with Target. Within defined SLAs.
• Provide Vendors Consult on any performance or Billing related queries.
• Partner with Tech, Brand, Finance and Strategy teams to optimise andset high-level timing and action.
• Hold other teams accountable to deadlines and alert apt stakeholders if any Operational issues arise in reporting/ data.
• Identify workload peaks and work with Vendor Promotion and
• Planning teams to mitigate potential delays; ensure process stays on time during peak seasons.
• Escalate problems that repeatedly drive off process workflow & resolve it by automations or process improvements.
• Assist Promo Operations Team with creation of offers during peak seasons.
• Minimum requirements:
• Minimum 2-3 years of campaign management or Promo management experience.
• Mid to Advance Excel Skills Ability to create
• Macros Basic Ones
• Create Pivots to gather insights
• Comprehend Data
• One who understands basic concepts of digital marketing Targeting Segmentation
• Measures of success ROI, Discount, Conversions & More
• Graduation required (MBA not necessary)
• Strong interpersonal skills and ability to maximize relationships
• Proficient in English As you will reply directly to US brands on daily basis.
• Ability to read and comprehend Vendor ask and consult over email.
• A master collaborator who does not hesitate to talk to other teams to get work done. And inspire trust and confidence with a range of partners.
• Self-Starter, ability to work independently, strong initiative
• Strong organizational skillsto create repository of reports.