Lead ServiceNow Business Analyst, VP

Role Overview: As a Lead ServiceNow Business Analyst at Deutsche Bank in Pune, India, you will be joining the Foundational Platforms team within the Automation Platform/GTI as a Lead Engineer. Your role will involve being a Subject Matter Expert for various IT processes and collaborating with teams across different locations to support the banks" digital transformation goals. Key Responsibilities: - Serve as a Subject Matter Expert for ITSM, ITAM, ITOM, IRM, CMDB, CSDM processes, and provide support to development teams - Demonstrate expertise in Agile Business Analysis processes, stakeholder engagement, and requirement elicitation - Collaborate with the Product Team, customers, and stakeholders to identify solutions - Analyze incoming demand requests and translate them into technical stories for backlog - Support Agile ceremonies such as sprint planning, daily stand-up, Show & Tell, and retrospectives - Contribute to the business strategy, plans, and values to foster a high-performance team culture - Define and document standards for the professional discipline operation - Provide oversight and measure the adoption of standards - Develop the professional growth of the discipline and oversee resources within the BA chapter Qualifications Required: - Minimum 15 years of experience in a dynamic IT environment - Minimum 5 years of experience as a ServiceNow Business Analyst - In-depth knowledge of ServiceNow products in areas like ITSM, ITOM, ITAM, IRM - Experience in translating high-level requirements into technical stories - Proficiency in working in a Scaled Agile environment - Advanced analytical and problem-solving skills - Excellent written and verbal communication skills, ability to collaborate effectively in virtual teams Additional Company Details: Deutsche Bank is dedicated to empowering its employees to excel together every day, emphasizing responsibility, commercial thinking, initiative, and collaboration. The company promotes a positive, fair, and inclusive work environment, celebrating the successes of its people and fostering a culture of continuous learning for career progression.,