Lead Senior Associate - Engineering Foundry & Managed Services

Deloitte Consulting

6 - 11 years

15 - 20 Lacs

hyderabad

Posted:-1 days ago| Platform:

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Skills Required

automation operational support managed services linux networking process improvement windows troubleshooting information technology

Work Mode

Work from Office

Job Type

Full Time

Job Description

Provide L1/L2 support and troubleshooting for Azure infrastructure issues, including Windows and Linux VM support.

Offer on-call support for escalated client issues during US business hours.
Develop expertise across infrastructure, containers, and networking domains to enhance client support.
Build proficiency with relevant cloud and automation tooling.
Contribute to the development and maintenance of a knowledge base and standard operating procedures (SOPs) to strengthen client support.
Communicate regularly with Engagement Managers (Directors), project team members, and representatives from various functional and technical teams.
Escalate issues that require additional attention to engagement management.
Independently and collaboratively lead client engagement workstreams focused on process improvement, optimization, and transformation.
Implement leading practice workflows, address quality deficits, and drive operational outcomes.

Educational Qualifications

Bachelors degree, preferably in Computer Science, Information Technology, Computer Engineering, or a related IT discipline; or equivalent experience.

Technical Skills Experience

At least 6 years of relevant professional experience in Kubernetes, with strong conceptual knowledge of implementing development projects on cloud platforms using AKS.
Extensive experience designing, implementing, and delivering infrastructure on container platforms such as OpenShift, Kubernetes, and Docker Swarm.
Experience with enterprise cloud solutions, including Platform-as-a-Service (OpenShift by Red Hat), containers, Kubernetes, cloud management (CloudForms), and IT automation (Ansible by Red Hat).
Experience with Red Hat Quay, Terraform, and Vault configuration.
Ability to assess and communicate the impacts of different architectures and designs to stakeholders, managing technical requirements and solutions.
Experience setting up landing zones on Azure cloud.
Experience working with Red Hat Technologies from Operators Hub.
Experience with AKS OpenShift infrastructure design, deployment, and operational support.
Proficiency with automation tools for cloud deployments, such as Helm Charts, Tekton, Terraform, or Ansible.
Experience with automated deployment of applications into AKS.
Experience managing automation playbooks and documentation related to AKS.
Knowledge of pod autoscaling designs/strategies and CI/CD pipelines for enterprise-grade application build and deployment automation.
Experience efficiently managing image streams and build artifacts.

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