Lead Sales Trainer

Material Depot is India's largest omni-channel platform specializing in wall and floor decor. Founded in 2022 by Manish (ex-BCG) and Sarthak (IITB Alum), who have extensive experience in the construction industry globally, the company aims to provide great design options for Indian homes. With a mission to bring change to 1 million homes by 2030, we have already catered to over 10,000 homes. As the largest online platform in India for home interior goods, we are rapidly expanding our offline presence. Overcoming the complexities of the construction supply chain, we deliver highly curated collections from manufacturers worldwide directly to customer homes, offering a variety ten times greater at prices 20% lower. The company currently operates two or more experience centers in Bangalore and is backed by investors such as Accel, Whiteboard, and YCombinator, having raised $4.5M as part of the seed round. About the Role: We are seeking a Sales Trainer to develop and deliver effective training programs, coach retail teams on consultative selling, and enhance customer experience on the floor. The ideal candidate will be energetic, people-focused, enjoy mentoring teams, driving sales performance, and fostering a strong sales culture across our experience centers. Key Responsibilities: - Design and continuously refine training modules focusing on consultative selling, customer experience, product knowledge, CRM usage, and lead follow-up etiquette. - Create onboarding tracks for EC Associates, Sales Executives, and Store Managers. - Customize learning plans for new product launches, seasonal campaigns, and go-to-market strategies. - Conduct engaging in-person and on-the-floor training sessions, role-plays, mock-selling, and On-the-Job Training (OJT) sessions. - Evaluate training impact on footfall conversion, lead closure rates, and customer NPS. - Identify training needs based on sales data and feedback from EC managers. - Act as a partner to Store Managers, provide feedback to founders on field-level issues, market insights, and team challenges. - Support hiring assessments to evaluate soft skills and sales aptitude of new candidates. Qualifications: - Minimum 3 years of experience in retail sales training, preferably in home interiors, construction, tiles, or luxury retail. - Ability to thrive in fast-paced environments with a six-day workweek. - Strong understanding of in-store behavior, consultative selling, and creating exceptional experiences for customers. - Excellent communication, facilitation, and team motivation skills. Join us in our mission to transform Indian homes and be a part of a dynamic team dedicated to providing top-quality interior solutions.,