17 Luxury Retail Jobs

As a Jewellery Sales Executive, you will play a crucial role in a team focused on delivering exceptional service and expert advice to customers regarding exquisite jewellery items. Your passion for jewellery coupled with a profound understanding of precious metals, gemstones, and jewellery trends will be key in engaging customers and establishing strong relationships. Your responsibilities will involve guiding customers through their purchasing decisions to ensure a remarkable shopping experience while achieving sales targets and upholding the store's image and brand integrity. Whether in a luxury boutique or high-end department store, this role offers a rewarding and dynamic opportunity for professional growth within the prestigious jewellery industry. You will be responsible for: - Engaging with customers to discern their jewellery needs and preferences. - Demonstrating in-depth product knowledge and recommending suitable jewellery items. - Assisting customers in selecting unique pieces that align with their style and occasion. - Ensuring high levels of customer satisfaction and fostering long-term relationships. - Meeting or surpassing individual and store sales targets and KPIs consistently. - Staying updated on jewellery trends, products, and brand history. - Displaying and merchandising jewellery items to optimize product visibility and appeal. - Handling customer transactions securely and efficiently using store systems. - Providing post-sale support such as repairs, resizing, and custom orders. - Participating in inventory management and restocking efforts as required. - Collaborating with team members to create a welcoming and professional store environment. - Engaging in training and workshops to enhance sales techniques and product knowledge. Requirements: - Prior experience in luxury retail, particularly in the jewellery sector. - Strong customer service skills and a commitment to exceeding customer expectations. - Excellent communication and interpersonal skills for building customer relationships. - Demonstrated ability to achieve sales targets in a fast-paced retail setting. - Knowledgeable about jewellery materials, gems, and contemporary design trends. - Attention to detail and the capability to maintain presentation standards of jewellery displays. - Flexibility in schedule availability, including weekends and holidays, as needed. Role Level: Mid-Level Work Type: Full-Time Country: India City: Maharashtra Company Website: https://www.talentmate.com Job Function: Sales Company Industry/Sector: Recruitment & Staffing About The Company: TALENTMATE is dedicated to simplifying the recruitment process by providing professionals with a platform that brings together the necessary resources under one roof. Whether you are seeking your next job opportunity or looking for potential employers, TALENTMATE aims to assist you throughout your professional journey.,

As a Jewellery Sales professional at Vasundhra Raj Luxury, you will play a pivotal role in providing exceptional customer service and expertise in our exquisite collection of handcrafted gold, jadau, diamond, and precious gemstone jewelry. Located in Noida, this full-time on-site position will require you to assist customers with their purchases, offering personalized guidance on product features and benefits. Your daily responsibilities will involve managing the sales floor, ensuring secure transactions, maintaining attractive product displays, and enhancing the overall shopping experience for our discerning clientele. Your role will also include staying abreast of new collections and industry trends through ongoing training sessions. To excel in this role, you should possess strong customer service and training skills, coupled with a keen eye for jewelry design and fashion trends. Proficiency in jewelry care and polishing techniques will be advantageous. Effective communication, interpersonal abilities, and a collaborative mindset are essential for success in our team-oriented environment. While prior experience in luxury retail or jewelry sales is beneficial, we also welcome enthusiastic individuals with a high school diploma or equivalent qualification. Additional education in a related field will be considered a definite plus, enhancing your potential to thrive in this dynamic and rewarding role at Vasundhra Raj Luxury.,

Key Deliverables: Clientelling & Customer Experience: Build long-term relationships with clients through exceptional service personalized experiences Maintain a client database and proactively follow up for repeat business and referrals Deliver an engaging and memorable luxury retail experience that reflects the prestige of the Rolex brand. Sales & Product Expertise: Possess in-depth knowledge of Rolex products, including heritage, craftsmanship, technical features Confidently explain features, benefits, and care of Rolex timepieces to clients Store Operations: Support daily store operations including opening/closing procedures, visual merchandising, cleanliness. Ensure compliance with all company policies and brand standards Inventory Management Skills: Industry Preferred- Luxury watches brands, Cruise lines, High end fashion, Luxury hospitality.

The role of Outdoor Sales Manager for a Luxury Jewellery brand in Hyderabad requires a dynamic and well-connected individual with 4-7 years of experience in outdoor/relationship sales, especially within the HNI/UHNWI segments. As the Outdoor Sales Manager, you will be responsible for driving direct sales and expanding the exclusive clientele base through home visits, private showings, and personalized relationship-building. Your key responsibilities will include identifying, engaging, and onboarding HNI clients, which may include celebrities, industrialists, politicians, and top bureaucrats. You will conduct outdoor and home visits to showcase jewellery collections in a discreet and curated manner. Additionally, you will leverage your contacts in the luxury wedding, hospitality, and event management sectors to build a steady pipeline of high-value leads. Collaboration with the in-store and marketing teams will be essential to plan client-specific activations and private viewing events. Your ability to deliver exceptional client service with a deep understanding of luxury preferences, heritage design, and bespoke jewellery will be crucial. Furthermore, maintaining detailed client databases and nurturing long-term relationships will be a key aspect of your role. The ideal candidate will have a background in sectors such as luxury hotels, luxury event planning, banquets, premium gifting, or wedding consulting. You should possess a strong network among high-profile individuals and families in Hyderabad or surrounding regions. Excellent interpersonal skills, confidence, discretion, and high grooming standards are essential. A proven ability to work independently and meet revenue targets through direct, relationship-led sales is required. Preferred qualities include prior experience in luxury jewellery, watches, or high-end fashion/lifestyle products. The ability to curate personalized sales experiences and understand ultra-luxury buying behavior will be advantageous. Fluency in English, Hindi, and Telugu is preferred for this role.,

As a Bespoke Sales Consultant at SDS by KUSHAL SHAH, a Luxury Menswear Label based in Grant Road, Mumbai, you will play a crucial role in providing personalized luxury shopping experiences to our clients. With a focus on Prt, Couture, and Bespoke clothing, our designs embody craftsmanship and sophistication that cater to the discerning modern gentleman. Rooted in a legacy of innovation in fashion, we have nurtured designers like Hemant Trivedi, Manish Malhotra, and Aki Narula under our parent company, Sheetal. Your responsibilities will include building and maintaining strong relationships with clients, understanding their unique style preferences, and guiding them through the bespoke tailoring process. By collaborating with the design and production teams, you will ensure that client specifications are accurately translated into the final garment. Additionally, you will be expected to exceed sales targets through proactive client outreach, manage bespoke orders, maintain inventory, and represent the brand at events to expand outreach and build clientele. To excel in this role, you should have 2-4 years of experience in luxury retail, bespoke sales, or personal styling, preferably in menswear. A strong understanding of bespoke tailoring processes, fabrics, and contemporary menswear trends is essential. Excellent communication and interpersonal skills, proficiency in sales tracking tools and CRM systems, attention to detail, exceptional organizational skills, and a passion for luxury fashion are all key qualifications that will contribute to your success in delivering excellence in customer service.,

You will be the Customer Representative Manager for a luxury e-commerce brand specializing in leather handbags, entrusted with delivering exceptional customer service. Your responsibilities will include managing customer queries, overseeing exchanges and returns, resolving complaints, and facilitating customer visits. The ideal candidate should possess a robust background in customer service within the luxury retail sector, a sharp attention to detail, and a dedication to upholding the brand's esteemed standards. In terms of Customer Query Management, you will be expected to promptly and courteously respond to customer inquiries through various channels like phone, email, live chat, and social media. Your role will involve ensuring that the customer service team delivers accurate and personalized responses that mirror the brand's luxury image. Regarding Exchange and Returns Processing, you will be responsible for supervising this process to ensure it meets the brand's high standards. You will also handle escalated cases with a focus on fostering customer satisfaction and brand loyalty, working in close collaboration with the logistics and inventory teams to guarantee a seamless process. Complaint Resolution will be a crucial aspect of your role, where you will address and resolve customer complaints with empathy and professionalism to achieve positive outcomes. You will also be involved in developing and refining procedures for managing complaints to elevate the customer experience, alongside maintaining detailed records of complaints and resolutions for continuous improvement. Your tasks will also include Facilitating Customer Visits, which includes organizing and executing exclusive customer visits to showrooms or events to provide a luxurious experience. Collaboration with relevant departments to prepare for visits and deliver personalized service, as well as gathering and acting on customer feedback post-visit to enhance future experiences, will be part of your responsibilities. Moreover, you will be expected to collect and analyze Customer Feedback to pinpoint areas for enhancement. Implementing changes based on feedback to improve the overall customer experience and staying updated on industry trends and best practices to consistently elevate the customer service function will be essential. In addition to your core responsibilities, you will prepare regular reports on customer service metrics such as response times, resolution rates, and customer satisfaction for Reporting and Analytics. Utilizing data to identify trends and provide actionable insights to management will be crucial in this aspect. This is a full-time position with occasional requirements to work beyond standard hours. The role is primarily office-based with some travel necessary for customer visits and events. Fluency in English is required, and the work location is in person at South Delhi, Delhi, Delhi. The application deadline for this position is 04/06/2024.,

As a Creative Gifting Specialist at Gifting Concierge LLP in Ahmedabad, you will be part of India's leading luxury gifting consultancy known for curating personalized gifts for individuals, corporates, and special occasions. Your role will involve designing and curating bespoke gift concepts that resonate with clients" personalities, occasions, and brand values. From collaborating with designers and artisans to brainstorming seasonal campaigns and researching new materials, your creativity will turn stories into stunning gifts. Your responsibilities will include curating thoughtful gift concepts for both individuals and corporates, collaborating with designers and artisans to bring unique product ideas to life, brainstorming on seasonal campaigns and packaging, researching new materials and craft techniques, writing compelling gift descriptions, and proposing personalized gifting options based on client briefs. Your success in this role will be driven by your 2-4 years of experience in product curation, luxury retail, or similar creative industries, strong aesthetic sense, storytelling skills, passion for Indian crafts and design, strategic and creative thinking, organizational skills, and research capabilities. Working with us will offer you the opportunity to work on impactful projects for renowned brands and individuals, creative freedom to propose and execute your ideas, chances to travel, explore new crafts, and meet unique makers, and be part of a young, vibrant team that celebrates successes together. If you are detail-obsessed, trend-aware, imaginative, and passionate about translating emotions into tangible gifts, we invite you to apply by sending your resume, portfolio, and a note on the most meaningful gift you've given or received to vedika@thegiftconcierge.in.,

As an Outdoor Sales Manager for Luxury Jewellery focusing on HNI Clientele in Hyderabad, your role is crucial in driving direct sales for a prestigious luxury jewellery brand. Your primary responsibility will be to expand the exclusive clientele base by utilizing your strong network among high-net-worth individuals through personalized relationship-building, home visits, and private showings. Your key responsibilities will include identifying, engaging, and onboarding HNI clients, including prominent figures like celebrities, industrialists, politicians, and high-ranking bureaucrats. You will conduct outdoor and home visits to present jewellery collections in a discreet and curated manner, leveraging your contacts in luxury wedding, hospitality, and event management sectors to generate high-value leads. Collaboration with in-store and marketing teams will be essential to plan client-specific activations and private viewing events. Providing exceptional client service, understanding luxury preferences, heritage design, and bespoke jewellery will be vital in nurturing long-term relationships with clients. The ideal candidate for this role should possess 4-7 years of experience in outdoor/relationship sales, particularly within the HNI/UHNWI segments. A background in luxury hotels, luxury event planning, banquets, premium gifting, or wedding consulting is desirable. Strong interpersonal skills, a well-developed network among high-profile individuals and families in Hyderabad or neighboring regions, and the ability to work independently to meet revenue targets are essential. Fluency in English, Hindi, and Telugu is preferred. If you have prior experience in luxury jewellery, watches, or high-end fashion/lifestyle products, and the ability to curate personalized sales experiences while understanding ultra-luxury buying behavior, it would be considered advantageous for this role. Your confidence, discretion, and high grooming standards will contribute to your success in this dynamic and rewarding position.,

Join our fashion-forward team and become the face of a luxury retail experience. We are seeking individuals with impeccable communication and interpersonal skills, a polished, well-groomed, and confident personality. The ideal candidate should have the ability to build long-term client relationships, possess strong multitasking and organizational skills, and have previous experience in luxury retail or high-end customer service. We are looking for a team player with a positive attitude, who is tech-savvy and proficient in Excel. If you are passionate about people, style, and service, we would love to meet you! Apply now by sending your resume to hr@demebygabriella.com.,

We are looking for passionate and customer-focused *Retail Sales Executives from the watch or fashion retail industry to join our store team at Palladium Mall, Ahmedabad. - Key Responsibilities:* * Greet and assist walk-in customers with product selection * Sell high-end watches and build long-term customer relationships * Achieve monthly sales targets and KPIs (Conversion, UPT, etc.) * Handle POS billing, returns, and exchanges * Maintain store visual standards and inventory accuracy * Provide exceptional after-sales service and product knowledge * Experience: 13 years in **watch, fashion, or luxury retail* * *Industry Preference*: Titan, Fossil, Casio, Timex, Daniel Wellington, Lifestyle, Shoppers Stop, Pantaloons, etc. * Excellent communication and interpersonal skills * Fluent in English, Hindi, and local language * Presentable, confident & customer-centric * Willing to work in a retail mall environment (weekends included)

As a Bespoke Sales Consultant at SDS by KUSHAL SHAH, you will play a crucial role in providing personalized luxury shopping experiences to our clients. Our luxury menswear label specializes in Prt, Couture, and Bespoke, reflecting a commitment to blending luxury with style. As part of our team, you will work closely with clients to understand their individual style preferences and requirements, guiding them through the bespoke tailoring process with expert advice on style, trends, and garment care. Your responsibilities will include building and maintaining strong relationships with clients, exceeding sales targets through proactive client outreach, and collaborating with design and production teams to ensure client specifications are accurately translated into the final garment. You will be responsible for managing bespoke orders, coordinating with the production team for timely delivery, and maintaining inventory for bespoke fabrics and materials. As a brand ambassador for SDS by KUSHAL SHAH, you will uphold the brand's identity and standards by providing an exceptional in-store experience, fostering trust and loyalty among clients. Your role will also involve representing the brand at events, trunk shows, and client meet-ups to expand outreach and build clientele. Additionally, you will maintain detailed client records and feedback to personalize future interactions and improve service, providing insights on client preferences and market trends to refine the bespoke offering. The ideal candidate for this position will have 2-4 years of experience in luxury retail, bespoke sales, or personal styling, preferably in menswear. You should possess a strong understanding of bespoke tailoring processes, fabrics, and contemporary menswear trends, coupled with excellent communication and interpersonal skills. Proficiency in sales tracking tools and CRM systems, along with exceptional organizational skills and a passion for luxury fashion, will be key to delivering excellence in customer service in this role.,

The Customer Representative Manager for our luxury e-commerce brand specializing in leather handbags is responsible for delivering exceptional customer service. Your role involves managing customer queries, overseeing exchanges and returns, resolving complaints, and facilitating customer visits. You should have a strong background in customer service within the luxury retail sector, a keen attention to detail, and a commitment to maintaining the brand's high standards. Respond promptly and courteously to customer queries via phone, email, live chat, and social media. Ensure the customer service team provides accurate and personalized responses, reflecting the brand's luxury image. Oversee the exchange and return process to ensure it aligns with the brand's high standards. Handle escalated cases with a focus on customer satisfaction and brand loyalty. Work closely with the logistics and inventory teams to ensure a seamless process. Address and resolve customer complaints with empathy and professionalism, ensuring a positive resolution. Develop and refine procedures for managing complaints to enhance the customer experience. Maintain detailed records of complaints and resolutions for continuous improvement. Organize and facilitate exclusive customer visits to our showrooms or events, ensuring a luxurious experience. Coordinate with relevant departments to prepare for visits and provide personalized service. Gather and act on customer feedback post-visit to enhance future experiences. Collect and analyze customer feedback to identify areas for improvement. Implement changes based on feedback to enhance the overall customer experience. Stay informed about industry trends and best practices to continuously elevate the customer service function. Prepare regular reports on customer service metrics, such as response times, resolution rates, and customer satisfaction. Use data to identify trends and provide actionable insights to management. This is a full-time position with occasional requirements to work beyond standard hours. It is primarily office-based with some travel required for customer visits and events. Job Types: Full-time, Permanent Schedule: Day shift Ability to commute/relocate: South Delhi, Delhi, Delhi: Reliably commute or planning to relocate before starting work (Required) Language: English (Required) Work Location: In person Application Deadline: 04/06/2024,

We are currently seeking a Store Manager to lead the team at our Luxury Designer Wear Outlet. As the Store Manager for OGAAN, you will be responsible for leading and inspiring the team to deliver outstanding customer service. Your role will involve driving sales, achieving store targets, and ensuring that the store reflects the brand's values and aesthetics. Building lasting relationships with clientele will be a key aspect of the role. The ideal candidate for this position will have a minimum of 3 years of experience in luxury retail or similar roles. We are looking for a proven leader with a passion for luxury fashion, strong communication and interpersonal skills, and the ability to efficiently manage operations and handle challenges with grace. If you are ready to take your career to the next level and be part of an iconic brand like OGAAN, we would love to hear from you. OGAAN, a pioneer in housing multiple designers under one roof, is the best-known designer store in India. Our journey began in 1989 with the vision of showcasing exquisite craftsmanship and design in the country. We offer an eclectic range of hand-picked styles, including Wedding Trousseau, Handcrafted Jewellery, Menswear, and Kidswear, catering to all your wardrobe needs. As a multi-designer luxury brand, OGAAN is renowned for curating an exclusive collection of high-end fashion and accessories from designers across the globe. With a commitment to providing unparalleled service and creating exceptional shopping experiences, we are seeking a Fashion Consultant/Senior Fashion Consultant to join our team. If you are passionate about representing our brand with sophistication and style, we encourage you to apply for this exciting opportunity by contacting renu.joshi@ogaan.com.,

We are looking for PRESENTABLE candidate with excellent communication skills. Position: Boutique Manager (Watch Specialist) Location: Aditya Ancora Mall, Noida. Industry: Leading Luxury Watch Brand Key Requirements: Excellent communication and interpersonal skills Strong experience in handling HNI (High Net-Worth Individual) clients Presentable personality with high grooming standards and a professional appearance Proven experience in luxury retail (Luxury Watches, Jewellery, Fashion, or related sectors preferred) Strong leadership skills with experience in managing store teams Ability to drive sales and achieve store targets In-depth understanding of luxury product presentation and client servicing Exceptional client relationship management skills Ability to create an exclusive and personalized shopping experience for clients Inventory management and stock control experience Strong problem-solving, decision-making, and people management abilities Proficiency in CRM systems and reporting Knowledge of current luxury retail trends and market competition Immediate joiners will be given preference.

Title: Job Description - Design Consultant Kohler Studio at Kohler Co. Introduction: At Kohler Co., we are a leading global manufacturer in the plumbing industry, known for our high-quality products, innovative designs, and commitment to customer satisfaction. We are currently seeking a highly motivated and experienced individual to join our team as a Design Consultant Kohler Studio. Job Purpose: This role exists to aid and support the business development and specification efforts while at the same time showcasing and impressing upon both project and retail customers the various brand pillars of 1) Heritage 2) Technology 3) Luxury 4) Performance and 5) Sustainability thereby converting potential customers into leads and ultimately sales at Kohler Studio. Roles Responsibilities: Display and Product Interaction Act as the key touchpoint for customers and consumers interacting with product displays. Lead Generation Convert walk-ins into qualified leads for potential sales. Luxury Positioning Strengthen the perception of brand Kohler as a luxury brand in the eyes of consumers. Showcase Trends/Stories Possess and share knowledge of prevailing design trends relevant to consumer needs and brand storytelling. Relationship Management Build and maintain excellent relationships with influencers and end consumers. Skills and Knowledge: 1-3 years of experience in luxury brands as showroom staff or hospitality staff. Proficiency in AutoCAD and other design software such as Adobe Photoshop, Corel Draw, and 3DS Max. Strong communication skills. Demonstrated customer centricity. Sound brand knowledge, particularly in the luxury marketplace. Proficiency in Microsoft Office; knowledge of SAP is a plus.

3-8 years of exp in retail sales, preferably in furniture or luxury retail. Good customer relationship Customer handling Required Candidate profile 3-8 years of exp in retail sales, preferably in furniture or luxury retail. Only Female Well sales experience in furniture sanitary Communication skills Contact : 7305057838.(WhatsApp) Perks and benefits Will be discussed in person

Role Responsibilities: Own and execute P&L strategy for luxury categories like Watches, Eyewear, and Home Lead brand partnerships, category growth initiatives, and merchandising innovation Guide cross-functional teams across product, supply chain, and marketing Build, mentor, and scale category teams and seller relationships Key Deliverables: Drive revenue, margins, and category expansion across luxury verticals Implement data-driven strategies for customer acquisition and retention Develop strategic alliances and scale marketplace operations Achieve operational KPIs: RTOs, returns, cancellations, CTR, O2S