Job Title: Retail Sales Executive – Luxury Products (Pens & Accessories) Location: Makoba – Gurgaon Retail Store Experience Required: Minimum 2–3 Years in Luxury Retail About Makoba Makoba is India’s premier destination for luxury writing instruments, lifestyle accessories, and timeless gifts. Representing globally renowned brands such as Montblanc, Namiki, Sailor, Lamy, Leonardo, Graf von Faber-Castell, Visconti, Montegrappa, and more, Makoba offers an unmatched luxury retail experience. With an unwavering commitment to quality and personalized service, Makoba is where passion meets precision. Role Overview We are seeking a polished, passionate, and performance-driven Retail Sales Executive to join our Gurgaon store. The ideal candidate will have hands-on experience in handling luxury products like watches, pens, and fine accessories. You will be the face of Makoba – delivering not just a sale, but a memorable luxury experience for every customer who walks through our doors. Key Responsibilities Greet and assist walk-in customers with warmth, professionalism, and attention to detail Demonstrate in-depth product knowledge of luxury pens, corporate gifts, and lifestyle accessories Understand customer needs and offer tailored recommendations based on style, utility, and budget Achieve and exceed individual and store sales targets through consultative selling Maintain impeccable visual merchandising and stock presentation standards Build and nurture relationships with high-value clientele, including follow-ups and CRM Handle billing, inventory, and POS systems with accuracy Support team members and contribute to the store’s overall performance and brand reputation What We’re Looking For 2–4 years of retail experience in luxury products (e.g., watches, pens, jewelry, perfumes, fashion) Excellent communication skills in English and Hindi; knowledge of other regional languages is a plus Strong customer service orientation with a refined, courteous demeanor Sales-driven mindset with a passion for luxury and fine craftsmanship Tech-savvy and comfortable using POS systems and CRM tools Availability to work weekends, holidays, and retail hours as required What We Offer A chance to work with India’s largest curated collection of premium writing instruments Exposure to iconic global luxury brands and exclusive product lines Attractive compensation package with incentives and performance bonuses Ongoing training, product workshops, and opportunities for growth within the organization. A positive, respectful, and inspiring work environment If you’re someone who believes luxury is in the detail and finds joy in helping customers discover timeless pieces, we’d love to meet you. Apply now and be a part of the Makoba legacy. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): Have you worked in a luxury retail store before? We are looking to onboard immediately. Are you available to join right away or within a week? Have you successfully closed a single high-value sale of ₹50,000 or more in one transaction? Language: English (Required) Work Location: In person
Job Title: Retail Sales Executive – Luxury Products (Pens & Accessories) Location: Makoba – Gurgaon Retail Store Experience Required: Minimum 2–3 Years in Luxury Retail About Makoba Makoba is India’s premier destination for luxury writing instruments, lifestyle accessories, and timeless gifts. Representing globally renowned brands such as Montblanc, Namiki, Sailor, Lamy, Leonardo, Graf von Faber-Castell, Visconti, Montegrappa, and more, Makoba offers an unmatched luxury retail experience. With an unwavering commitment to quality and personalized service, Makoba is where passion meets precision. Role Overview We are seeking a polished, passionate, and performance-driven Retail Sales Executive to join our Gurgaon store. The ideal candidate will have hands-on experience in handling luxury products like watches, pens, and fine accessories. You will be the face of Makoba – delivering not just a sale, but a memorable luxury experience for every customer who walks through our doors. Key Responsibilities Greet and assist walk-in customers with warmth, professionalism, and attention to detail Demonstrate in-depth product knowledge of luxury pens, corporate gifts, and lifestyle accessories Understand customer needs and offer tailored recommendations based on style, utility, and budget Achieve and exceed individual and store sales targets through consultative selling Maintain impeccable visual merchandising and stock presentation standards Build and nurture relationships with high-value clientele, including follow-ups and CRM Handle billing, inventory, and POS systems with accuracy Support team members and contribute to the store’s overall performance and brand reputation What We’re Looking For 2–4 years of retail experience in luxury products (e.g., watches, pens, jewelry, perfumes, fashion) Excellent communication skills in English and Hindi; knowledge of other regional languages is a plus Strong customer service orientation with a refined, courteous demeanor Sales-driven mindset with a passion for luxury and fine craftsmanship Tech-savvy and comfortable using POS systems and CRM tools Availability to work weekends, holidays, and retail hours as required What We Offer A chance to work with India’s largest curated collection of premium writing instruments Exposure to iconic global luxury brands and exclusive product lines Attractive compensation package with incentives and performance bonuses Ongoing training, product workshops, and opportunities for growth within the organization. A positive, respectful, and inspiring work environment If you’re someone who believes luxury is in the detail and finds joy in helping customers discover timeless pieces, we’d love to meet you. Apply now and be a part of the Makoba legacy. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): Have you worked in a luxury retail store before? We are looking to onboard immediately. Are you available to join right away or within a week? Have you successfully closed a single high-value sale of ₹50,000 or more in one transaction? Language: English (Required) Work Location: In person
Job Title: Creative Content Writer – Luxury Pens & Lifestyle Accessories Company: Makoba Pvt Ltd Location: Chennai (Work from Office) Website: www.makoba.com About Makoba: Makoba is India’s largest online destination for luxury pens and writing instruments. We represent iconic global brands like Montblanc, Namiki, Pilot, Leonardo, Visconti, Lamy, and many more. Our content is not just about selling products—it’s about telling the story of craftsmanship, legacy, and the timeless joy of writing. Role Overview: We are looking for a highly creative and original Content Writer who can bring products to life with words, tell stories that inspire, and write with a genuine passion for fine writing instruments. This role is ideal for someone who loves to write, has an eye for luxury, and understands the delicate balance between storytelling and SEO. This is not just another AI-powered content job. We want real writing , real creativity , and someone who enjoys using their own mind and voice. Key Responsibilities: Write engaging, original blog articles around pens, writing culture, gifting, stationery trends, and more Create compelling Shopify product descriptions that convert browsers into buyers Craft precise and persuasive meta titles, meta descriptions, and SEO content Develop website content, brand stories, category descriptions, and marketing copy Collaborate with the marketing team on promotional campaigns, emailers, and creatives Proofread, fact-check, and polish content to reflect Makoba’s premium tone of voice Write with clarity, creativity, and class—keeping Makoba’s brand values at the core Stay updated with luxury writing trends, pen launches, and global market buzz Innovate and pitch fresh content ideas that can bring more traffic and visibility Help Makoba stand out & always be seen as India’s #1 voice in luxury pens and writing culture Ideal Candidate: 1–3 years of proven writing experience (luxury/lifestyle/e-commerce domain preferred) Exceptional command over written English; a natural flair for storytelling Strong grasp of SEO best practices, especially in meta content Experience writing for Shopify or e-commerce platforms is a big plus Ability to write with minimal AI assistance—we want your original voice Creative thinker, detail-oriented, and passionate about quality content Knowledge or interest in fine writing instruments is an added advantage Perks of Working at Makoba: Be part of India's #1 luxury e-commerce brand in Pen industry Work closely with passionate marketers, designers, and pen enthusiasts Write for global brands like Montblanc, Namiki, Sailor, Leonardo, Visconti & more Creative freedom and a platform to express your best ideas Friendly, focused, and growth-driven work culture Employment Type: Full-Time Location: Chennai Salary: As per experience To Apply: Please email your resume, writing samples, and a short note on “Why you want to write for Makoba” to [email protected] . Bonus points if you include a product description for a luxury pen or a short blog idea on writing culture! Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹23,000.00 per month Benefits: Cell phone reimbursement Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Application Question(s): Are you available to join us immediately or within a week? Language: English (Required) Location: Nungambakkam High Road, Chennai, Tamil Nadu (Required) Work Location: In person
Job Title: Online Sales Executive Company: Makoba Pvt Ltd Location: Chennai (Work from Office) Website: www.makoba.com About Makoba: Makoba is India’s largest online store for luxury pens and fine writing instruments, representing top global brands like Montblanc, Namiki, Leonardo, Pilot, Lamy, Visconti, and more. With a passionate focus on customer experience and product knowledge, we aim to deliver joy with every writing instrument we sell. Job Role: We are looking for a dynamic and persuasive Online Sales Executive to join our enthusiastic team. You will play a key role in converting online leads into happy customers, nurturing client relationships, and ensuring a seamless post-purchase experience. Key Responsibilities: Call and engage with online clients who visit www.makoba.com Follow up with abandoned carts and convert interest into successful purchases Provide expert guidance on product features, comparisons, and recommendations Upsell and cross-sell relevant products to increase basket value Act as a single point of contact for clients—before, during, and after purchase Share shipment tracking information promptly and accurately Send Google review links post-delivery and collect customer feedback Update clients on new product launches and special offers Maintain client records and call status using CRM tools Coordinate with the packing and logistics team to ensure timely dispatches Contribute ideas to improve the overall online sales experience Be an energetic, committed member of India’s largest online pen store Ideal Candidate Profile: Excellent spoken and written communication skills (English & Hindi preferred) Confident in client interaction and persuasive selling Knowledge of luxury pens or eagerness to learn about them Prior experience in telesales, e-commerce, or customer support is a plus Strong follow-up and relationship-building abilities Proficiency in basic computer operations and CRM tools Passionate, proactive, and willing to grow with the brand Perks of Working at Makoba: Be part of a growing premium brand with global clientele Friendly, performance-driven work culture Opportunity to interact with passionate pen collectors and professionals Training on luxury pens and customer interaction skills Employee discounts and incentive-based rewards Employment Type: Full-Time Work Location: Chennai (Office-based) Salary: As per industry standards + Incentives To apply, please email your resume to [email protected] or contact 9080352314. Join Makoba, and be part of the finest writing journey in India. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹28,000.00 per month Benefits: Cell phone reimbursement Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Application Question(s): How many years of experience do you have in online sales, telesales, or e-commerce customer interaction? Are you available to join immediately? Are you residing in Chennai? Experience: Sales: 1 year (Required) Language: English (Required) Work Location: In person
Job Title: Creative Content Writer – Luxury Pens & Lifestyle Accessories Company: Makoba Pvt Ltd Location: Chennai (Work from Office) Website: www.makoba.com About Makoba: Makoba is India’s largest online destination for luxury pens and writing instruments. We represent iconic global brands like Montblanc, Namiki, Pilot, Leonardo, Visconti, Lamy, and many more. Our content is not just about selling products—it’s about telling the story of craftsmanship, legacy, and the timeless joy of writing. Role Overview: We are looking for a highly creative and original Content Writer who can bring products to life with words, tell stories that inspire, and write with a genuine passion for fine writing instruments. This role is ideal for someone who loves to write, has an eye for luxury, and understands the delicate balance between storytelling and SEO. This is not just another AI-powered content job. We want real writing , real creativity , and someone who enjoys using their own mind and voice. Key Responsibilities: Write engaging, original blog articles around pens, writing culture, gifting, stationery trends, and more Create compelling Shopify product descriptions that convert browsers into buyers Craft precise and persuasive meta titles, meta descriptions, and SEO content Develop website content, brand stories, category descriptions, and marketing copy Collaborate with the marketing team on promotional campaigns, emailers, and creatives Proofread, fact-check, and polish content to reflect Makoba’s premium tone of voice Write with clarity, creativity, and class—keeping Makoba’s brand values at the core Stay updated with luxury writing trends, pen launches, and global market buzz Innovate and pitch fresh content ideas that can bring more traffic and visibility Help Makoba stand out & always be seen as India’s #1 voice in luxury pens and writing culture Ideal Candidate: 1–3 years of proven writing experience (luxury/lifestyle/e-commerce domain preferred) Exceptional command over written English; a natural flair for storytelling Strong grasp of SEO best practices, especially in meta content Experience writing for Shopify or e-commerce platforms is a big plus Ability to write with minimal AI assistance—we want your original voice Creative thinker, detail-oriented, and passionate about quality content Knowledge or interest in fine writing instruments is an added advantage Perks of Working at Makoba: Be part of India's #1 luxury e-commerce brand in Pen industry Work closely with passionate marketers, designers, and pen enthusiasts Write for global brands like Montblanc, Namiki, Sailor, Leonardo, Visconti & more Creative freedom and a platform to express your best ideas Friendly, focused, and growth-driven work culture Employment Type: Full-Time Location: Chennai Salary: As per experience To Apply: Please email your resume, writing samples, and a short note on “Why you want to write for Makoba” to anu@makoba.com. Bonus points if you include a product description for a luxury pen or a short blog idea on writing culture! Job Types: Full-time, Permanent Pay: ₹20,000.00 - ₹23,000.00 per month Benefits: Cell phone reimbursement Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Application Question(s): Are you available to join us immediately or within a week? Language: English (Required) Location: Nungambakkam High Road, Chennai, Tamil Nadu (Required) Work Location: In person
Job Title: Online Sales Executive Company: Makoba Pvt Ltd Location: Chennai (Work from Office) Website: www.makoba.com About Makoba: Makoba is India’s largest online store for luxury pens and fine writing instruments, representing top global brands like Montblanc, Namiki, Leonardo, Pilot, Lamy, Visconti, and more. With a passionate focus on customer experience and product knowledge, we aim to deliver joy with every writing instrument we sell. Job Role: We are looking for a dynamic and persuasive Online Sales Executive to join our enthusiastic team. You will play a key role in converting online leads into happy customers, nurturing client relationships, and ensuring a seamless post-purchase experience. Key Responsibilities: Call and engage with online clients who visit www.makoba.com Follow up with abandoned carts and convert interest into successful purchases Provide expert guidance on product features, comparisons, and recommendations Upsell and cross-sell relevant products to increase basket value Act as a single point of contact for clients—before, during, and after purchase Share shipment tracking information promptly and accurately Send Google review links post-delivery and collect customer feedback Update clients on new product launches and special offers Maintain client records and call status using CRM tools Coordinate with the packing and logistics team to ensure timely dispatches Contribute ideas to improve the overall online sales experience Be an energetic, committed member of India’s largest online pen store Ideal Candidate Profile: Excellent spoken and written communication skills (English & Hindi preferred) Confident in client interaction and persuasive selling Knowledge of luxury pens or eagerness to learn about them Prior experience in telesales, e-commerce, or customer support is a plus Strong follow-up and relationship-building abilities Proficiency in basic computer operations and CRM tools Passionate, proactive, and willing to grow with the brand Perks of Working at Makoba: Be part of a growing premium brand with global clientele Friendly, performance-driven work culture Opportunity to interact with passionate pen collectors and professionals Training on luxury pens and customer interaction skills Employee discounts and incentive-based rewards Employment Type: Full-Time Work Location: Chennai (Office-based) Salary: As per industry standards + Incentives To apply, please email your resume to anu@makoba.com or contact 9080352314. Join Makoba, and be part of the finest writing journey in India. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹28,000.00 per month Benefits: Cell phone reimbursement Leave encashment Paid sick time Paid time off Provident Fund Schedule: Day shift Application Question(s): How many years of experience do you have in online sales, telesales, or e-commerce customer interaction? Are you available to join immediately? Are you residing in Chennai? Experience: Sales: 1 year (Required) Language: English (Required) Work Location: In person
As a Retail Sales Executive for luxury products at Makoba's Gurgaon Retail Store, your role will be crucial in delivering a memorable luxury experience to every customer. Here's what you can expect: **Key Responsibilities:** - Greet and assist walk-in customers with warmth, professionalism, and attention to detail - Demonstrate in-depth product knowledge of luxury pens, corporate gifts, and lifestyle accessories - Understand customer needs and offer tailored recommendations based on style, utility, and budget - Achieve and exceed individual and store sales targets through consultative selling - Maintain impeccable visual merchandising and stock presentation standards - Build and nurture relationships with high-value clientele, including follow-ups and CRM - Handle billing, inventory, and POS systems with accuracy - Support team members and contribute to the store's overall performance and brand reputation **Qualifications Required:** - 24 years of retail experience in luxury products (e.g., watches, pens, jewelry, perfumes, fashion) - Excellent communication skills in English and Hindi; knowledge of other regional languages is a plus - Strong customer service orientation with a refined, courteous demeanor - Sales-driven mindset with a passion for luxury and fine craftsmanship - Tech-savvy and comfortable using POS systems and CRM tools - Availability to work weekends, holidays, and retail hours as required At Makoba, you will have the opportunity to work with India's largest curated collection of premium writing instruments, exposure to iconic global luxury brands, and exclusive product lines. We offer an attractive compensation package with incentives and performance bonuses, ongoing training, product workshops, and opportunities for growth within the organization. Join us in our positive, respectful, and inspiring work environment and be a part of the Makoba legacy. If you believe luxury is in the detail and find joy in helping customers discover timeless pieces, we would love to meet you. Apply now to become a Retail Sales Executive at Makoba. Benefits include: - Cell phone reimbursement - Leave encashment - Paid sick time - Paid time off - Provident Fund Application Questions: - Have you worked in a luxury retail store before - Are you available to join right away or within a week - Have you successfully closed a single high-value sale of 50,000 or more in one transaction Language Requirement: English (Required) Work Location: In person,
Job Title: Retail Sales Executive – Luxury Products (Pens & Accessories) Location: Makoba – Delhi Retail Store Experience Required: Minimum 2–3 Years in Luxury Retail About Makoba Makoba is India’s premier destination for luxury writing instruments, lifestyle accessories, and timeless gifts. Representing globally renowned brands such as Montblanc, Namiki, Sailor, Lamy, Leonardo, Graf von Faber-Castell, Visconti, Montegrappa, and more, Makoba offers an unmatched luxury retail experience. With an unwavering commitment to quality and personalized service, Makoba is where passion meets precision. Role Overview We are seeking a polished, passionate, and performance-driven Retail Sales Executive to join our Delhi store. The ideal candidate will have hands-on experience in handling luxury products like watches, pens, and fine accessories. You will be the face of Makoba – delivering not just a sale, but a memorable luxury experience for every customer who walks through our doors. Key Responsibilities Greet and assist walk-in customers with warmth, professionalism, and attention to detail Demonstrate in-depth product knowledge of luxury pens, corporate gifts, and lifestyle accessories Understand customer needs and offer tailored recommendations based on style, utility, and budget Achieve and exceed individual and store sales targets through consultative selling Maintain impeccable visual merchandising and stock presentation standards Build and nurture relationships with high-value clientele, including follow-ups and CRM Handle billing, inventory, and POS systems with accuracy Support team members and contribute to the store’s overall performance and brand reputation What We’re Looking For 2–4 years of retail experience in luxury products (e.g., watches, pens, jewelry, perfumes, fashion) Excellent communication skills in English and Hindi; knowledge of other regional languages is a plus Strong customer service orientation with a refined, courteous demeanor Sales-driven mindset with a passion for luxury and fine craftsmanship Tech-savvy and comfortable using POS systems and CRM tools Availability to work weekends, holidays, and retail hours as required What We Offer A chance to work with India’s largest curated collection of premium writing instruments Exposure to iconic global luxury brands and exclusive product lines Attractive compensation package with incentives and performance bonuses Ongoing training, product workshops, and opportunities for growth within the organization. A positive, respectful, and inspiring work environment If you’re someone who believes luxury is in the detail and finds joy in helping customers discover timeless pieces, we’d love to meet you. Apply now and be a part of the Makoba legacy. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹32,000.00 per month Benefits: Cell phone reimbursement Leave encashment Paid sick time Paid time off Provident Fund Application Question(s): Have you worked in a luxury retail store before? We are looking to onboard immediately. Are you available to join right away or within a week? Have you successfully closed a single high-value sale of ₹50,000 or more in one transaction? Language: English (Required) Location: Greater Kailash I, Delhi, Delhi (Preferred) Work Location: In person
Job Title: Retail Sales Executive – Luxury Products (Pens & Accessories) Location: Makoba – Ahmedabad Retail Store Experience Required: Minimum 2–3 Years in Luxury Retail About Makoba Makoba is India’s premier destination for luxury writing instruments, lifestyle accessories, and timeless gifts. Representing globally renowned brands such as Montblanc, Namiki, Sailor, Lamy, Leonardo, Graf von Faber-Castell, Visconti, Montegrappa, and more, Makoba offers an unmatched luxury retail experience. With an unwavering commitment to quality and personalized service, Makoba is where passion meets precision. Role Overview We are seeking a polished, passionate, and performance-driven Retail Sales Executive to join our Ahmedabad store. The ideal candidate will have hands-on experience in handling luxury products like watches, pens, and fine accessories. You will be the face of Makoba – delivering not just a sale, but a memorable luxury experience for every customer who walks through our doors. Key Responsibilities Greet and assist walk-in customers with warmth, professionalism, and attention to detail Demonstrate in-depth product knowledge of luxury pens, corporate gifts, and lifestyle accessories Understand customer needs and offer tailored recommendations based on style, utility, and budget Achieve and exceed individual and store sales targets through consultative selling Maintain impeccable visual merchandising and stock presentation standards Build and nurture relationships with high-value clientele, including follow-ups and CRM Handle billing, inventory, and POS systems with accuracy Support team members and contribute to the store’s overall performance and brand reputation What We’re Looking For 2–4 years of retail experience in luxury products (e.g., watches, pens, jewelry, perfumes, fashion) Excellent communication skills in English and Hindi; knowledge of other regional languages is a plus Strong customer service orientation with a refined, courteous demeanor Sales-driven mindset with a passion for luxury and fine craftsmanship Tech-savvy and comfortable using POS systems and CRM tools Availability to work weekends, holidays, and retail hours as required What We Offer A chance to work with India’s largest curated collection of premium writing instruments Exposure to iconic global luxury brands and exclusive product lines Attractive compensation package with incentives and performance bonuses Ongoing training, product workshops, and opportunities for growth within the organization. A positive, respectful, and inspiring work environment If you’re someone who believes luxury is in the detail and finds joy in helping customers discover timeless pieces, we’d love to meet you. Apply now and be a part of the Makoba legacy. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Leave encashment Paid sick time Paid time off Provident Fund Application Question(s): Have you worked in a luxury retail store before? We are looking to onboard immediately. Are you available to join right away or within a week? Have you successfully closed a single high-value sale of ₹50,000 or more in one transaction? Language: English (Required) Location: Satellite, Ahmedabad, Gujarat (Preferred) Work Location: In person
Job Title: Manager – HR & Admin Location: Chennai Department: Human Resources & Administration Reports To: Founder / COO About Makoba Makoba is India’s leading destination for luxury writing instruments, fine stationery, and curated lifestyle accessories. As we expand our retail network and strengthen internal teams, we are looking for a strong HR & Admin professional who can build processes, support people, and ensure smooth operations across the organisation. This role plays a key part in shaping Makoba’s culture, improving employee experience, and ensuring operational excellence across stores and corporate functions. Role Overview The Manager – HR & Admin will be responsible for the complete HR lifecycle — from talent acquisition and onboarding to employee engagement, retention, performance processes, and compliance. Additionally, this role manages administration, travel, logistics, office coordination, vendor interactions, and operational support across Makoba locations. You will be the central point of contact for all people and admin needs — ensuring that employees feel supported, operations remain seamless, and the organisational culture continues to grow positively. Key Responsibilities 1. Talent Acquisition & Recruitment Manage end-to-end hiring for retail, operations, marketing, and leadership roles. Source candidates through job portals, networks, LinkedIn, and internal databases. Conduct screening calls, evaluate communication and role-fit, and coordinate further interview rounds. Handle offer rollouts, negotiations, documentation, and closing the hiring process. Maintain updated hiring trackers, candidate pipelines, and recruitment reporting. Outcome: Build strong teams with the right skills, attitude, and culture fit. 2. Onboarding, Integration & Employee Experience Conduct structured onboarding and induction programs for new employees. Track probation and confirmations with department heads. Maintain employee files, documentation, and HRMS accuracy. Regularly interact with employees to understand concerns, provide support, and enhance engagement. Conduct exit interviews and ensure respectful, complete offboarding processes. Outcome: Ensure every employee’s journey at Makoba is smooth, organised, and meaningful. 3. Employee Engagement & Retention Plan monthly engagement initiatives, celebrations, team activities, and recognition programs. Drive culture-building conversations, develop team cohesion, and create a positive work environment. Partner with store managers and team leaders to understand employee morale and support needs. Implement strategies to reduce attrition and improve employee satisfaction. Outcome: A motivated, committed, and high-performing workforce. 4. Performance Management & Development Support leadership in implementing KRAs, KPIs, and performance review cycles. Coordinate mid-year and annual evaluations. Assist teams with goal-setting and performance improvement plans when needed. Identify training needs and support organisation-wide skill development initiatives. Outcome: A structured performance culture built on clarity, fairness, and growth. 5. HR Operations, Policies & Compliance Draft, review, and implement HR policies and SOPs. Ensure compliance with statutory requirements (PF, ESI, PT, Shops & Establishments Act, etc.). Maintain attendance systems, leave records, and disciplinary frameworks. Prepare HR reports for management review when required. Outcome: A compliant, well-documented, smoothly functioning HR system. 6. Administration & Operational Support Manage travel bookings — flights, hotels, local logistics — for staff and management. Coordinate with vendors for office supplies, store requirements, and admin purchases. Ensure maintenance of office equipment, cleanliness, utilities, and day-to-day operations. Manage courier dispatches, documentation, inventory of stationery, and admin materials. Provide logistical support for store launches, events, meetings, and training programs. Outcome: Seamless, well-managed administrative systems across the organisation. 7. Leadership & Confidential Support Act as a trusted advisor to the founder and leadership team for HR & Admin matters. Maintain confidentiality of sensitive information and employee matters. Support execution of organisational initiatives, culture programs, and special projects. Outcome: Strong leadership support that elevates organisational efficiency. Required Skills & Competencies 4–8 years of experience in HR & Admin (Retail experience preferred). Strong communication and interpersonal skills. High levels of organisation, discipline, and time management. Ability to multitask and handle pressure with maturity. Problem-solving mindset and people-sensitive approach. Good understanding of HR processes, statutory requirements, and documentation. Proficiency in MS Office, HRMS tools, and Google Workspace. Who Will Succeed in This Role · A professional who is reliable, organised, and naturally solutions-focused. · Someone who enjoys engaging with people and contributing to a positive, harmonious workplace. · A person who can balance clear processes with empathy and good judgment. · Someone who works independently, takes ownership, and follows through with discipline. · An individual who is confident being the primary point of contact for HR and administrative needs. · Someone who thrives in fast-paced environments and can adapt quickly to changing priorities. · A person who is comfortable handling sensitive information with confidentiality and maturity. · Someone who communicates clearly and confidently with employees at all levels. · A professional who enjoys creating streamlined systems, improving processes, and bringing structure to operations. · Someone who believes in building strong workplace culture and fostering trust within teams. · A person who takes initiative, anticipates needs, and solves problems before they escalate. · Someone who is resourceful, proactive, and willing to go the extra mile to support the organisation. Why Join Makoba Work with one of India’s most respected luxury pen brand. High exposure role overseeing both HR and Admin functionalities. Opportunity to build processes, culture, and systems from the ground up. Collaborative and growth-focused work environment. Direct visibility to leadership and meaningful career development. Apply Now If you are passionate about building great teams, supporting people, and ensuring operational excellence, we’d love to meet you. Join Makoba and be part of a brand that values creativity, craftsmanship, and human connection. Job Type: Full-time Pay: ₹32,000.00 - ₹38,000.00 per month Benefits: Leave encashment Provident Fund Application Question(s): How many years of experience do you have in HR and/or Admin roles? Please specify both separately. Have you handled end-to-end recruitment (sourcing, screening, interviews, offers)? Yes/No Are you comfortable managing both HR and Admin responsibilities independently? Yes/No We are looking to onboard this role immediately. Are you willing to join us ASAP? Are you from Chennai? Work Location: In person
Job description: Job Title: Retail Sales Executive – Luxury Products (Pens & Accessories) Location: Makoba – Bangalore Retail Store Experience Required: Minimum 2–3 Years in Luxury Retail About Makoba: Makoba is India’s premier destination for luxury writing instruments, lifestyle accessories, and timeless gifts. Representing globally renowned brands such as Montblanc, Namiki, Sailor, Lamy, Leonardo, Graf von Faber-Castell, Visconti, Montegrappa, and more, Makoba offers an unmatched luxury retail experience. With an unwavering commitment to quality and personalized service, Makoba is where passion meets precision. Role Overview: We are seeking a polished, passionate, and performance-driven Retail Sales Executive to join our Bangalore store. The ideal candidate will have hands-on experience in handling luxury products like pens, and fine accessories. You will be the face of Makoba – delivering not just a sale, but a memorable luxury experience for every customer who walks through our doors. Key Responsibilities Greet and assist walk-in customers with warmth, professionalism, and attention to detail Demonstrate in-depth product knowledge of luxury pens, corporate gifts, and lifestyle accessories Understand customer needs and offer tailored recommendations based on style, utility, and budget Achieve and exceed individual and store sales targets through consultative selling Maintain impeccable visual merchandising and stock presentation standards Build and nurture relationships with high-value clientele, including follow-ups and CRM Handle billing, inventory, and POS systems with accuracy Support team members and contribute to the store’s overall performance and brand reputation What We’re Looking For: 2–4 years of retail experience in luxury products (e.g., watches, pens, jewellery, perfumes, fashion) Excellent communication skills in English & Hindi; knowledge of other regional languages is a plus Strong customer service orientation with a refined, courteous demeanour Sales-driven mindset with a passion for luxury and fine craftsmanship Tech-savvy and comfortable using POS systems and CRM tools Availability to work weekends, holidays, and retail hours as required What We Offer A chance to work with India’s largest curated collection of Luxury & Premium Writing Instruments Exposure to iconic global luxury brands and exclusive product lines Attractive compensation package with and performance incentives Ongoing training, product workshops, and opportunities for growth within the organization. A positive, respectful, and inspiring work environment If you’re someone who believes luxury is in the detail and finds joy in helping customers discover timeless pieces, we’d love to meet you. Apply now and be a part of the Makoba legacy. Job Types: Full-time, Permanent Benefits: Cell phone reimbursement Leave encashment Paid sick time Paid time off Provident Fund Language: English (Required) Location: Bangalore Work Location: In person Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Leave encashment Provident Fund Application Question(s): Have you worked in a luxury retail store before? Have you Worked in a luxury Pen or watch store earlier? We are looking to onboard immediately. Are you available to join right away or within a week? Have you successfully closed a single high-value sale of ₹50,000 or more in one transaction? Work Location: In person