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Alike Io
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Lead Qualifier

Lead Qualifier

Alike Io

6 - 10 years

7 - 10 Lacs

gurugram

Posted:None| Platform:

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Skills Required

analytical skills sales database management telecalling ups customer experience travel advisor customer engagement inside sales crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

We are looking for enthusiastic folks with aget-it-done mindset to join us in this mission. For us, hard work is important,but even more important is keeping our promises, delivering on our commitments.Being a hero is good at Alike but being a team-player is priceless. Andfinally, making the right choice usually mean going the difficult path, andthat is the Alike way.

The role

As a Lead Qualifier, you'll serve asthe bridge between our customers and their next great adventure. Your expertisewill guide travellers, ensuring they have a seamless, exciting, and personalisedexperience. If you're passionate about exploring the world and helping othersdo the same, this role is for you!

Key responsibilities

Lead Assessment: Review and assess marketing-generated leads to identify potential customers for holiday quotations.

Customer Engagement: Proactively contact and communicate with leads as soon as they are generated to maximize conversion opportunities.

Qualification : Understand customer requirements, assess suitability, and determine prospects by qualifying leads based on needs, preferences, and intent.

Pipeline Conversion: Convert qualified leads into active prospects by passing them on for further consultation or by initiating the quotation process.

Collaboration: Work closely with the sales and travel advisor teams to ensure a seamless handover of qualified leads and to optimize customer experience.

Database Management: Maintain accurate records of lead interactions and statuses using internal CRM tools and ensure timely follow-ups.

Quick Response : Maintain a rapid turnaround time for initial lead contact to enhance customer experience and increase successful conversions.

Requirements

Excellent Communication: Strong verbal and written communication skills with the ability to build rapport quickly.

Analytical Skills: Ability to assess and prioritize leads with a keen sense for identifying high-potential prospects.

Proactive Mindset: Quick to respond and self-motivated in taking ownership of leads and follow-ups.

Customer-Centric Approach: Ability to understand and align with client needs in a consultative manner.

Organization & Multitasking: Capable of managing multiple leads and tasks simultaneously in a fast-paced environment.

Target-Driven: Proven ability to meet or exceed lead qualification and conversion targets.

Experience: Prior experience in lead qualification, tele-calling, inside sales, or similar customer-facing roles preferred.

Benefits

Competitive salary and benefits

Attractive sales commission

A supportive and ambitious team to help you grow

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Lead Qualifier