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Lead Product Designer – Customer Experience & Journeys

7 years

0 Lacs

Greater Bengaluru Area

Posted:1 day ago| Platform: Linkedin logo

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Skills Required

onboarding retention personalization connect design mobile usability drive engagement mapping testing research vision portfolio strategy collaboration analysis

Work Mode

On-site

Job Type

Contractual

Job Description

Location:

Bangalore-Based | Type: ContractWe’re looking for a

Lead Product Designer

to own the full customer experience across digital journeys—from first interaction through onboarding, retention, and personalization. You’ll play a key role in shaping how users feel, navigate, and connect with the product.

Responsibilities

  • Lead the design of mobile/web experiences that improve usability and drive engagement.
  • Conduct journey mapping, usability testing, and research-led iteration.
  • Collaborate with cross-functional partners to align user and business goals.
  • Balance long-term design vision with fast-moving MVP cycles.
  • Define scalable design frameworks and reusable patterns.

What You Bring

  • 5–7 years in product design, ideally B2C-focused.
  • Strong understanding of customer behavior and product-led growth.
  • Demonstrated ability to translate complexity into intuitive interactions.
  • A portfolio that reflects both user impact and business context.

Why Join

  • Work on meaningful design problems that drive customer satisfaction and growth.
  • Join a design-first culture where your work influences strategy.
  • Strong product/design collaboration.
Skills: research-led iteration,design frameworks,usability testing,product-led growth,design,cross-functional collaboration,b2c,user experience (ux),customer behavior analysis,journey mapping,product design,customer experience

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