Lead, Platform Engineering

The Team:The Platform Engineering team is responsible for cloud infrastructure provisioning and maintenance in addition to providing high quality platform engineering services across a wide suite of products within PVR business segment. The team works closely with a highly competent Client Services team, Technology teams and the core project teams to provide engineering services to create and maintain the platform. Our work helps ensure that all products are provided a high-quality service and maintaining client satisfaction. The team is responsible for owning and maintaining our cloud hosted apps.

The Impact: The role is an extremely critical role to help affect positive client experience by virtue of creating and maintaining high availability of business-critical services/applications.

Whats in it for you: The role provides for successful candidate to have:
Opportunity to interact and engage with senior technology and operations usersWork on latest in technology like AWS, Terraform, Datadog, Splunk, Grafana etcWork in an environment which allows for complete ownership and scalability

What Were Looking For:

Basic Required Qualifications:

Total 7+ years of experience required with atleast 4+ years in infrastructure provisioning and maintenance using IaC in AWS.
Building (and support) AWS infrastructure as code to support our hosted offering.Continuous improvement of infrastructure components, cloud security, and reliability of services.Operational support for cloud infrastructure including incident response and maintenance.Candidate needs to be an experienced technical resource (Java, Python, Oracle, PL/SQL, Unix) with strong understanding of ITIL standards such as incident and problem management.Ability to understand complex release dependencies and manage them automatically by writing relevant automationsDrive and take responsibilities of support and monitoring toolsShould have exposure to hands-on fault diagnosis, resolution, knowledge sharing and delivery in high pressure client focused environment.Extensive experience of working on mission critical systemsInvolve and drive RCA for repetitive incidents and provide solutions.Driving excellent levels of service to business, effective management & technology strategy development and ownership through defined processGood knowledge of SDLC, agile methodology, CI/CD and deployment tools like Gitlab, GitHub, ADOKnowledge of Networks, Database, Storage, Management Systems, services frameworks, cloud technologies

Additional Preferred Qualifications:
Keen problem solver with analytical nature and excellent problem-solving skillsetBe able to work flexible hours including some weekends and possibly public holidays to meet service level agreementsExcellent communication skills, both written and verbal with ability to represent complex technical issues/concepts to non-tech stakeholders.